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Comfort Suites Portland Airport

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12010 NE Airport Way, Portland, OR 97220
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1 room 1 adult
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Comfort Suites Portland Airport
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162 Reviews from our TripAdvisor Community

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Norwalk, California
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 29, 2015

Excellent for familys! We had a 3 queen bedroom suite that accomedated our entire family. Brandon & Corinth treated me and other guests like family. Its the people that make the big difference at this hotel. The Pros: Very friendly & helpful staff that will bend backwards to assist you. Continental breakfast with eggs & sausage. Very large rooms (we... More 

Helpful?
1 Thank JoeA336
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2015 via mobile

As as member of a leadership team at a large hotel. I am very picky where I stay. I found this hotel awhile ago and have stayed here a few times and I have always enjoyed it. I stayed again just a few days ago and decided to review this hotel. Every time I have stayed here in the past... More 

Helpful?
Thank Joshua N
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you for your detailed feedback. It sounds to me like a communication issue, and your feedback will help us in identifying the persons involved . We will address this immediately. We are delighted that you will continue to make us your hotel of choice in Portland. Joe Ezekiel More 

Spokane, WA
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 19, 2015

Stayed at the Comfort Suites. This is a good hotel. The room was clean and a very spacious. The price was reasonable. Even though they have the complimentary airport shuttle...it did take them 20-30 minutes to arrive...upon departing the next afternoon, it took about 15 minutes for the driver to show up to drive the van. So plan accordingly...

Helpful?
Thank Woody517
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you for taking the time to review our hotel. We appreciate it. More 

Saint Louis, Missouri
Level Contributor
330 reviews
221 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed October 30, 2015

I expected a nicer property than this with the reviews I have seen online. I was thinking I missed something the entire time and walked the property thinking - really? The hotel is older. The carpets and halls look old. The rooms are clean but don't expect anything newer. The room was mainly 80' and 90's. The television was new... More 

Helpful?
Thank td397
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you taking the time to review our hotel . I'm sorry you were disappointed. More 

Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

We stayed at this hotel for the night. It was very close to the airport. Nice sized rooms, comfortable and clean beds, bathroom was clean as well. The staff was quick and very friendly and breakfast was provided. Overall it was a good hotel for the price we paid. I would definitely recommend it for families.

Helpful?
Thank Faiqah
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you. We're glad you enjoyed your stay. More 

Aiken, SC
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed October 13, 2015

Very good experience. Clean, well-run property with an excellent staff. Competitively priced. Our only problem was finding the motel. Unlike the surrounding motels, this one's sign is small, and worse, it is very low, right on the ground, and hidden by a bush. We drove right past it twice without seeing the words "Comfort Suites." Partially this is also because... More 

Helpful?
Thank classicaphilia
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you for taking the time to review us. We have cleared the bushes around the sign - thanks for the tip ! More 

San Diego, California
Level Contributor
174 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed October 12, 2015

The Comfort Suites at the Portland Airport is a very reasonable spot to stay that is close to the airport. We spent last night there and were very pleased with the service. The woman who checked us in was very thorough with the services she could help us with. She booked us on a 4 am shuttle, suggested a nearby... More 

Helpful?
Thank Laurie48
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you for the great things you said about Korin at the Front Desk. She is an incredible asset. More 

Naples, Florida
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 4, 2015

We stayed at this property the night before we were to fly out of Portland Airport on an early morning flight. Inside , the lobby is bright and the staff were very congenial and helpful. The room, including the bathroom, was very clean and spacious and the king size bed was very comfortable. Outside noise was not a factor. When... More 

Helpful?
Thank Fltraveler32
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Our 4am Full Hot Breakfast start is unique, and greatly appreciated by all our guests. Thank you for sharing . More 

Edmore, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2015

Nice hotel, great staff, comfortable beds, usual morning breakfast for this type of hotel. The hotel is very close to a McDonalds and Burger King plus a 24 hour Plaid Pantry. There are some minor details in the room like small spots where wallpaper had pulled away. That was the only reason I did not mark a 5 for this... More 

Helpful?
Thank KK60
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Thank you so much for sharing your wonderful experience with us. We look forward to welcoming you back the next time you are in town. More 

CT
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 25, 2015 via mobile

The room had a disgusting odor of smoke and very strong BO. Very offensive. The towels were and stringy and should have been discarded years ago. The front desk gal was lovely and offered to change my room, but between the strong body odor and useless towels I decided to check out. threadbare

Helpful?
Thank JMWX
PDXER14, General Manager at Comfort Suites Portland Airport, responded to this review

Really sorry you had a poor experience in the room. It is rare that we receive feedback like this, but will do everything possible to rectify the situation. More 

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