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Benson Hotel

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#23 of 137 Hotels in Portland
Certificate of Excellence
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1,740 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
Portland, Oregon
2 reviews
5 of 5 stars Reviewed March 27, 2015

The Benson Hotel and particularly its General Manager, Ron Gladney, have been wonderful to both my wife and extended family who have stayed at the hotel. The Benson’s elegance and style are enhanced by its attentive staff, and its fabulous location. My wife and I love staying at the hotel for special occasions. It’s also comforting knowing that we have... More 

Helpful?
Thank Jeff-Capen
Ron G, General Manager at Benson Hotel, responded to this review

Thank you so much for your kind remarks! We do our best to provide top-notch service, so it means so much to learn that our efforts have paid off. Your positive recommendation and continued patronage are sincerely valued, and we hope to be of service to you again very soon! More 

Phoenix, Arizona
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 27, 2015

Noise in the rooms from being downtown, very close to lots to do! The bed was amazing, no room service at 10pm and we had a late arrival so that was no fun. Breakfast was good in the lobby. Hotel is beautiful

Helpful?
Thank Lynma1959
Ron G, General Manager at Benson Hotel, responded to this review

We are very happy that we could provide you with a nice place to stay in the heart of Portland, although we are sorry to hear that you arrived too late to experience our room service. We hope that you will be able to enjoy it the next time that you stay at The Benson. Thank you for taking the... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed March 27, 2015

We took Amtrak from Vancouver to Portland, which is one of the most scenic journeys are experienced. We were delighted to find The Benson just a short walk at the station. Check in was seamless and the receptionists were excellent. The hotel has the most fabulous lobby, with restored woodwork that must have been fitting to receive VIP OF THE... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Yinyin M
Ron G, General Manager at Benson Hotel, responded to this review

Thank you very much for your review of The Benson. We are thrilled to learn that our central location, professional service, and beautiful lobby could make your stay a great one. More 

Louisiana
Level Contributor
83 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed March 20, 2015

We stayed here during a conference, and we were not disappointed! The location was great! We walked several places in the downtown area for shopping and food. We also only had to walk a short distance to the car rental agency where we picked up a rental car for day trips out of the city. We had easy, close access... More 

Helpful?
1 Thank Hniki234
Ron G, General Manager at Benson Hotel, responded to this review

I am very glad that we could provide you with a well-appointed, centrally located place to stay in the heart of Portland. We hope to serve you again the next time you’re in the area for a conference. More 

Scottsdale, Arizona
Level Contributor
232 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed March 18, 2015

I travel every week and yes, I've become a hotel-snob. So the promise of yesteryear ambiance, charm and history do indeed lure me in but The Benson under delivered. The location is terrific - that's for sure. Many restaurant and shopping choices abound. But the quality of the rooms is sub-par. I was at the end of a hallway which... More 

Helpful?
1 Thank NonaKim
Ron G, General Manager at Benson Hotel, responded to this review

While we’re happy to hear that you enjoyed our lobby and concierge, we’re sorry that our staff was disruptive and that you did not enjoy the rooms. We do appreciate your constructive feedback, as it helps us make all stays for future guests better. More 

Citrus Heights, California
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

I had the pleasure of staying overnight at The Benson Hotel on 3-10-15 on a business trip to the OHSU Hospital, who made my travel arrangements. Check in was fast & efficient. The main lobby is quite impressive! My room was impeccably clean,spacious, and well appointed. The king bed was very comfortable. I had dinner at the Palm Court, which... More 

Helpful?
1 Thank Jim2430
Ron G, General Manager at Benson Hotel, responded to this review

We’re happy to hear that your stay with us was worthy of a 5 star review. It’s wonderful that your check in was fast, your room clean and comfortable, and your dinner excellent. We hope that you will stay with us again the next time. More 

Springfield
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

We always stay at the Benson when we're in Portland. It's very beautiful and charming. The staff is excellent! They even helped my fiancé stage his proposal there. Lots of shopping nearby and a great food cart pod is close too.

Helpful?
1 Thank julielovesbarry s
Ron G, General Manager at Benson Hotel, responded to this review

We are certainly pleased with your 5 star review of your recent stay at The Benson. It’s wonderful that your fiancé proposed there; it’s an honor that we were able to help out on such a special day. More 

Eugene, Oregon, United States
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

The Benson is a venerable Portland institution which keeps its character and delivers excellent service. The staff is very helpful and friendly, and if you are happier with plaster than with sheetrock, this is the hotel for you. Tradition lives at the Benson.

Helpful?
1 Thank Louise B
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for the 5 star review of The Benson. We are happy to hear that you enjoyed the character, excellence and staff at the hotel. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Location: United States > Oregon > Portland > Downtown
Price Range: $213 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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