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The Benson Portland, Curio Collection by Hilton

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309 SW Broadway, Portland, OR 97205
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (709)
Room & Suite (725)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Benson Portland, Curio Collection by Hilton
Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 164 hotels in Portland
Location
Cleanliness
Service
Value
Travelers' Choice
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Internet access: 2 grab & go breakfasts each morning: 2 glasses of wine, beer, soda, or juice each evening: daily bottled water: 1 daily pass to 24 Hour Fitness: Press Reader: local & domestic long-distance calls. In the heart of downtown Portland, our hotel is a short walk to the Pearl District, waterfront park, and countless shops, bars, and restaurants. Pioneer Courthouse Square and Powell's Books are a five-minute walk from our doors. Our hotel is pet-friendly and features a 24-hour fitness center and over 13,500 sq. ft. of event and meeting space.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish, Chinese
Hotel links
Special Offer:Price Match Guarantee
3593Reviews50Q+A100Room tips
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Popular mentions
Voyage45718508615ggg wrote a review Yesterday
1 contribution
Trying to have a glass of wine and got an unpleasant surprise. I would come again if I wanted to pay to work for this establishment. Bring your own snacks, glassware and hair dryer or be prepared to put in some major work. Oh, and the couches….if you want to sit on a casket, stay in the Presidential Suite. Your buns will be less that thrilled.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
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oldtraveler47 wrote a review Aug 2021
San Antonio, Texas96 contributions74 helpful votes
Hotel's Favorite
We always wanted to stay at the elegant old Benson and booked the presidential suite despite all the warnings about downtown Portland being unlivable. We didn't find it that way at all; there are homeless people in cities everywhere. Other problems failed to live up to the negative warnings. The hotel restaurant wasn't open and the free breakfast was only a bag with fruit, granola bars and yogurt but there are still plenty of other restaurants open. The suite was huge, with a big living room where our Portland friends came to enjoy wine before and after dinner elsewhere. Loads of closet space. The bathroom was massive, too, with a shower larger than many hotel bathrooms. The hotel's central AC wasn't working but two big portable units made up for it. The staff made the best of a difficult situation and we would consider coming back.
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Review collected in partnership with Coast Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from George Schweitzer, General Manager at The Benson Portland, Curio Collection by Hilton
Responded Aug 9, 2021
Thank you for the review and sharing it with others on Tripadvisor. We are glad you liked our Presidential Suite. We have two of them and they both are pretty amazing. Please accept our apology for the limited air conditioning. Unfortunately, our main chiller broke down and attempted repairs were unsuccessful. Consequently, we are in the process of replacing it. Our new chiller should be in place by August 25th. We would love to have you come back when our air conditioning and restaurant operations are back to normal. Thank you for considering to do so!d Sincerely, George Schweitzer
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Christina B wrote a review Jan 15
1 contribution
My daughter and I are staying at The Benson this weekend for a sports competition and this is our second night. I’ve been impressed from the moment we arrived. The hotel is gorgeous and has this timeless charm. Every part of the hotel has history and character. Well preserved but with modern updates. Everyone from the valet on has been so welcoming, professional and helpful. We’ve eaten two dinners in the hotel dinning room so far and the food has been amazing. Our waiter both nights has been John and he has provided expectational service, going above and beyond to accommodate us. The food is delicious. The room is so clean and the beds are very comfortable. The bathroom is very nice too. I’m VERY picky about where we stay and we will definitely be staying here in March when we return to Portland. *** I have felt completely safe here with my daughter. I would recommend Benson for the location, service and safety in downtown Portland.
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Date of stay: January 2022Trip type: Traveled with family
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Response from George Schweitzer, General Manager at The Benson Portland, Curio Collection by Hilton
Responded 6 days ago
Dear Christina, Thank you for your kind feedback and rating regarding your stay at The Benson. We are extremely grateful! I will make certain to share your comments with John in the Palm Court. He will be pleased! So, too, will the rest of our staff for your compliments. We are glad we will get to see you again in March. In the meantime, we wish you good health and safe travels! Kindest regards, George Schweitzer Managing Director
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Mathias Kamp wrote a review Jan 12
79 contributions36 helpful votes
We had an okay stay here. Pros: -Location -Cool, historic lobby Cons: -Carpet in room was straight up nasty -The grab-n-go breakfast was terrible, with multiple days where most items were simply unavailable, and staff were very weird about just substituting items which were available for items that were available. -The beds were way too hard. All in all I had a fine stay, however it just isn't the best, either in value or quality of rooms, and I'll stay elsewhere next time.
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Date of stay: December 2021Trip type: Traveled with family
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Response from George Schweitzer, General Manager at The Benson Portland, Curio Collection by Hilton
Responded 1 week ago
Dear Matt, Thanks for apprising us of the pros and cons of your visit. There is no excuse for what you experienced on the "con side" of the equation. It is embarrassing to know that we put you in a room where the carpet condition was not acceptable. Please accept my sincere apology. Moreover, I am sorry that the you were not happy with the grab-n-go breakfast. Suffice it to say, I would like a chance to somehow make this up to you and regain your confidence in The Benson. Please call the Hotel and ask for the Executive Office. so that we may have a chance to visit and resolve this matter to your satisfaction. I would call you personally, but I do not have your contact information or the room number you stayed in. Thanks, nevertheless, for making me aware of your concerns. I hope to hear from you soon. Kindest regards, George Schweitzer Managing Director
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terri h wrote a review Jan 9
Tacoma, Washington5 contributions
+1
First of all, this place is beautiful. This was our first time here and we will definitely come back. The service in both the hotel and palm Court restaurant is epic. Bobby who works at the restaurant has worked there for 40 years and is knowledgeable, kind, friendly, and very diligent working with those with food allergies. I highly recommended both the hotel and the restaurant. And don't forget to thank Mr. Benson while your there. I'm sure he and the rest of the "residents " will appreciate it. 👻
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from George Schweitzer, General Manager at The Benson Portland, Curio Collection by Hilton
Responded 1 week ago
Dear Terri, Thank you for your kind review and rating!!! We really appreciate it! Bobby will be pleased to hear your comments. It is great to hear you plan to come back. That is the best compliment of all! Thanks again! Sincerely, George Schweitzer Managing Director
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PRICE RANGE
$156 - $259 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Benson, a Coast Hotel
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
287
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Frequently Asked Questions about The Benson Portland, Curio Collection by Hilton
Which popular attractions are close to The Benson Portland, Curio Collection by Hilton?
Nearby attractions include Powell's City of Books (0.2 miles), Portland Center Stage at The Armory (0.2 miles), and Living Room Theater (0.2 miles).
What are some of the property amenities at The Benson Portland, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Benson Portland, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Benson Portland, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Benson Portland, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Benson Portland, Curio Collection by Hilton?
Conveniently located restaurants include Mucca Osteria, Mother's Bistro & Bar, and Cheryl's on12th.
Are there opportunities to exercise at The Benson Portland, Curio Collection by Hilton?
Yes, guests have access to a fitness center during their stay.
Is The Benson Portland, Curio Collection by Hilton located near the city center?
Yes, it is 0.4 miles away from the center of Portland.
Are any cleaning services offered at The Benson Portland, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Benson Portland, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Benson Portland, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.