Super comfortable stay. I loved the beds, and the temperature controls in the room were perfect. Elegant ambiance and a SUPER friendly staff. Anandi was especially cool : ) The only thing that was like "Huh" was the bath tub! It filled up super slow lol. It took like 15 minutes to fill up, no joke! Everything else was 5 stars for sure : )
We took a quick one night away from the kids to celebrate our Anniversary. Cruz Malochwiej and the Concierge team helped make it a stay to remember. I had prearranged with Cruz to have flowers and a couple of items delivered to the room as a surprise for my wife. They went out of their way to deliver, and the room on the northwest corner of the hotel had a beautiful view of Mount Hood. I thank Cruz and the team at the Nines for creating a beautiful space for us to celebrate. The location of the Nines is perfect for exploring the great shops and restaurants in downtown Portland. We could park our car with the valet and utilize public transportation. The Urban Farmer, located on the lobby level of the Nines, for brunch was excellent. Overall, the Nines is a gem in the middle of Portland. We highly recommend this as a place to stay.…
Great service and the entire staff was accommodating and helpful. Cruz and Ellen were great with helping me plan for a birthday celebration. Email correspondence was quick and efficient. We had such a great time and will be coming back very soon!
We loved our experience at The Nines in Portland. I want to specifically highlight the concierge services. Cruz was absolutely fantastic. My husband and I traveled to Portland for a long weekend without any plans (this was intentional as we were getting away without children and looking forward to relaxing!). Cruz helped us secure last minute reservations at Andina and we had the best ever Peruvian dining experience. She secured us incredible in-room massages for a completely relaxing experience. And her coffee shop recommendations were absolutely perfect. She knows her stuff and goes above and beyond to make things so easy for guests! I cannot say enough... she was incredible and so easy to work with! The cherry on top? The beautiful flowers she gifted us to enjoy during our stay. If you are heading to the city and not sure exactly how you'd like to spend your time, sit down with Cruz and she is sure to create a fabulous experience for you! Thank you for making our kid-free weekend very relaxing and memorable, Cruz! …
The place: location is perfect, the rooms are so clean, so comfy. We’re talking serious luxury here - this has been a place my wife and I choose to get away to for years now. Two amazing restaurants in the hotel, whether you choose to dine in your room or at the restaurants themselves - absolutely great. The staff: honestly, these guys go above and beyond every time. We haven’t ended up without flowers and champagne as “gifts” from the staff very often here. The communication with staff is over the top awesome too. Prepare to feel like a pampered local. Oh, and parking? Great valet staff. Safe. Easy. Fast.
Had a wonderful time. The highlight was the restaurant Urban farmer where I had an amazing meal. I will say that during my time there I was also blown away by the great valet experience. James from the valet stand was exceptionally friendly.
Had an amazing stay, and the Ellen from the concierge service was really wonderful in organising a sweet little surprise for my husbands birthday with balloons and cake!!! Truly amazing service, wonderful stay!
I had a fantastic experience at The Nines. The hotel itself is a nice space and the restaurant and lounge area is truly lovely, particularly when you're a guest at the hotel and can just pop down. But honestly, it was the staff - and in particular the concierge, Cruz, that made our trip special. I reached out to the hotel prior to our arrival asking about scheduling some spa appointments and possibly dinner nearby. Cruz quickly responded and booked both. They also followed up a couple days before to tell me our room had been upgraded. When my wife and I arrived, we were greeted in our room by fresh flowers. All-in-all, the hotel is nice. It was the service that made our experience great.
My stay at The Nines hotel was nothing short excellent. Sr Sales Manager Megan Pech was amazing to work with in getting a fair and competitive rate in booking 1 room for 4 nights, 13 single rooms, and 3 suites for 2 evenings, and Event Manager Leslie Napoles was incredible at coordinating our rooming list and arrival schedule. I travel for a living, at least 4 to 5 months out of the year, so believe me when I tell you that this team was among the best I’ve ever experienced. Leslie welcomed me and the staff treated us like true VIPs, making our stay wonderful. The rooms are wonderful as well. They provide you with all the amenities a guest would hope for or need. The restaurant and in-room dining was equally as delicious. I’d like to also say the valets Arash, Musawer, Tim, and Ayaka were on their game. My car was ready quickly, they greeted me with great attitudes, and made the experience first class, which is not common, even in some five star hotels. Since I interacted with them a lot through my four night stay, their service made my trip easy and enjoyable. I can’t wait to come back and stay at The Nines!! Thank you to the staff for making our trip (for me and the band) such a great one!…
We stayed at The Nines when visiting Portland for a concert at the Keller for my husband’s birthday. We received a warm welcome from Johnathan at the front desk when we checked in and we’re surprised with a bottle of champagne as a birthday gift. The Nines was in a convenient location to the Keller and great restaurants. Thanks Johnathan for the great tips and helping make my husbands birthday getaway special. We will be back!
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