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Courtyard Portland North Harbour

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Courtyard Portland North Harbour
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7 Reviews from our TripAdvisor Community

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Showing 7: English reviews
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Issaquah, Washington
Reviewed 1 week ago

Stayed here 2 weekend nights with my daughter. The hotel is showing its age. Garage under hotel is open to any traffic and some parking spaces were being used by construction equipment and supplies. Hotel has 2 elevators and 1 of them was being used for construction transport. The front desk staff was training new employees during my check-in, but...

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Helpful?
Thank destes88
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Thank you for your feedback. We are glad to hear that the check in process went smooth with our new front desk associate and trainer. We are disturbed to hear about the restaurant service. We have reviewed with Restaurant management team and use this as a learning model for them. Please visit us again on your next trip in to...

WATERLOO
Reviewed 2 weeks ago

Room had a great view, very clean & only had 1 problem with the coffee pot on my last day. Good service & very polite. This was my first time at this location as I usually stay closer to the airport but, very enjoyable thanks to my son.

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Thank Jesse S
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Thank you for your feedback. We are glad to hear about our beautiful room and the great view of the Columbia River. Please visit us again on your next trip in to the Portland, Oregon area.

Lakewood
Reviewed 3 weeks ago

We came in for a memorial service. Everything was perfect. The customer service was outstanding from the front desk to the bar/rest staff! the shuttle driver was outstanding he took us to the bar where the service was at and picked us up when we were ready. Didn't have to worry about a taxi or an uber! Very pleased. Will...

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Helpful?
Thank Kasey C
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Thank you for your review. We are excited to hear all the wonderful news about our front desk staff to the bar/restaurant staff, and especially our shuttle drivers. Please visit us again on your next visit to Portland, Oregon.

Sw Grand Mound,
Reviewed February 13, 2017

I am personally in the customer service industry. Everyone from the housekeepers were amazing. They stopped and talked with you. We felt very welcomed. The rooms are clean and remolded. We had a beautiful view of the river and Mt St. Helens.

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Helpful?
Thank gabrielleb976
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Thank you for your feedback. We appreciate the great review on our housekeeping staff and our newly refresh room that are cleaned and remolded with rooms that have a beautiful view of the Columbia River and Mt St. Helens. Please visit us again once your back in the Portland, Oregon area.

Saint Louis, Missouri
Reviewed February 12, 2017 via mobile

When I arrived the two ladies at the desk seemed more interested in their phones then helping me check in. They were very rude to both me and my associate who was also checking in. The parking is very bad. Your options are A small very dark garage or across the street where several trucks took two spots. Maybe you...

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Helpful?
Thank pott1432
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Dear Valued Guest, Thank you so much for taking the time to give us feedback on your most recent stay with us. We hope you accept our sincere apology for what may have transpired during your stay with us. We are very well known for our world class service and we seem to have fallen short on this during your...

Reviewed February 10, 2017

I stayed here through the snowstorm. The rooms are nice and customer service in the lobby is great but their restaurant service is horrible. I left three times because I was completely ignored. The only reason I came back was because I didn't want to drive in the ice. They don't even have free breakfast like every other hotel. I...

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Helpful?
Thank Irene M
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Thank you for your review. We appreciate the feedback for our great customer service at the front desk and also the new and updated rooms. We will review with our Food & Beverage team. Our new concept for Courtyards do provide many option for Breakfast, Lunch and Dinner also we serve Starbucks in our Bistro.

Charlotte, North Carolina
Reviewed February 3, 2017

My last stay here, I was not impressed. the hotel had really went downhill. The hotel has now had a face lift, and it is without a doubt, one of the best Courtyard's i have stayed at recently. The Bistro and bar area is awesome, plenty of room, great cold drinks and plenty of TV to watch games on with...

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Helpful?
Thank Ken V
Tony S, Front Office Manager at Courtyard Portland North Harbour, responded to this review

Thank you for your review. We are glad that our new face lift of the Hotel is one of the best Courtyards you have stayed. Thank you for the kind words of our Bistro and bar area. Also the great view of the Columbia is a plus. Please visit us again once your in the Portland, Oregon area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Portland North Harbour has an ambiance of casual elegance and sophistication both inside and out with beautifully appointed rooms and meeting space. Our innovative cuisine selections will tempt you along with an array of personal and attentive services. Our 7,500 sq. foot seasonally landscaped patio overlooking the Columbia River channel has magnificent views of Mount St. Helens, Mount Adams, and Mount Hood. Complete with gazebo, fountain, and peaceful scenic views, the Riverside Verandah is an ideal venue for summer & fall wedding receptions, rehearsal dinners, cocktail parties, and celebrations! We provide you with the highest level of comfort and service you expect from the Marriott name. Rely on us to provide an elegant haven for both relaxation and productivity, with stylish decor and spacious elegance. Standard in-room amenities include: COMPLIMENTARY High-speed Internet access, large working desk, two line phone, voicemail, in-room coffee, 32" flat screen TV's with premium cable. ... more   less 

Additional Information about Courtyard Portland North Harbour

Address: 1231 N Anchor Way, Portland, OR 97217-7579
Location: United States > Oregon > Portland
Price Range: $135 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland North Harbour 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland North Harbour Hotel Portland
Portland Courtyard
Portland Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Portland North Harbour staff and other travelers.
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Questions? Get answers from Courtyard Portland North Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room with river view - I believe this would be Even numbered rooms”
 of 5 bubbles destes88, 1 week ago | Read review
“Get a river view.”
  • Right on the river.
 of 5 bubbles jesses748, 2 weeks ago | Read review
“Riverside rooms are amazing”
 of 5 bubbles gabrielleb976, Feb 13, 2017 | Read review
“corner room with great view of river”
 of 5 bubbles 382kenv, Feb 3, 2017 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question