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Courtyard Portland Downtown/Convention Center

#20 of 137 Hotels in Portland
Certificate of Excellence
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435 NE Wasco St, Portland, OR 97232
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Courtyard Portland Downtown\/Convention Center
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777 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Chicago, Illinois
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently visited Portland for a work conference. I was pleasantly surprised during my stay at the Courtyard. It appears the hotel has been recently updated and the room was a good size, clean and modern. The staff was efficient and pleasant. I also enjoyed the adjoining restaurant, The Diner. It was nice to have a restaurant onsite, especially after... More 

Helpful?
Thank SpaGirl007
Medford, Oregon
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed in this hotel this week and had an excellent experience with Charlee in the breakfast area. She was very friendly and had a contagious energy that helped start each day off right. She clearly is passionate about her job and stood out among the rest. She gives the best customer experience from any hotel staff I've come across.... More 

Helpful?
Thank davidcooper07
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for taking the time to write about us on Tripadvisor. I will personally take the time to thank Charlee for doing a great job. I hope the next time you are in the area you will stay with us again. More 

Bothell, Washington
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I generally stay with family in Portland but stayed at Courtyard and would recommend it Only 5 min from Downtown, and very close to freeway and convention center, Rose Quarter Decent wine selection and comfortable lounge area Expect to pay for parking

Helpful?
Thank HGun
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for taking the time to write about us on Tripadvisor. I appreciate your kind words and we hope you decide to stay with us again the next time you are in the area. More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was my first time staying at the Courtyard here in Portland and I couldn't have been happier with the service I experienced. All of the staff was attentive and friendly, especially the service staff in the breakfast area. Charlee is exceptionally friendly and greeted our party by name each morning, remembering our previous day's orders and conversations. Highly recommend... More 

Helpful?
Thank Devin N
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for the kind words on trip advisor. I will make sure I share your comments during our next staff meeting. I hope the next time you are in the Portland area you will stay with us again. More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Shout out to Charlee. She made my morning delightful. Anyone would be lucky to have someone as upbeat and positive as her. Try a Charlee omelette. You won't be disappointed. She greeted everyone by name and asked how our day was going. She made an emotional connection that she didn't have to. You can tell that she truly enjoyed her... More 

Helpful?
Thank Cora C
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for taking the time to write about us on Tripadvisor. I will make sure I take the time to thank Charlee for a job well done. I hope the next time you are in the area you stay with us again. More 

Raleigh, North Carolina
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I spent a few days at this hotel and I was very impressed. The location was great, light rail and street car stops are very close by. The staff was wonderful, gave great directions and recommendations, very clean hotel and even had beer sampling one night. I was very satisfied with my stay and would stay here again when visiting... More 

Helpful?
Thank Masterbeavis
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for the kind words on Tripadvisor. I am glad that you found our staff to be helpful and enjoyed the beer sampling. I will make sure I share your comments during our next staff meeting. Thank you again and we look forward to seeing you the next time you are in Portland. More 

Tulsa, Oklahoma
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

5 stars for 1 reason only, Charlee the associate who leads the breakfast and lunch area. She is personable, caring and works extremely hard. She goes out of her way to make sure every customer is cared for. But she needs help! The hotel has other associates who could care less about their customers. I am a platinum elite customer... More 

Helpful?
Thank Chris R
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for taking the time to write about us on Tripadvisor. I am glad to here that Charlee was helpful. Its unfortunate you felt like the staff does not care about the customers. Our number one goal is to proved great service and if you look at the reviews you can see that customers rave about the service at... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I spent 3 days here for training and was blown away with the hotel and staff. Especially Charlie in the kitchen. She is amazing not just to our group, but gave the same experience to my wife and kids as well. Give her a raise!

Helpful?
Thank eric p
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for taking the time to write about us at our hotel. Our goal is to make sure all of our guests enjoy their stay and are provided great service. I will personally thank Charlee for doing her part to make this happen during your stay. I hope the next time you are in the Portland area you will... More 

Kennewick, Washington
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel's staff is simply AMAZING!! From the valet guys to the front desk staff, and Charlee the BEST wait staff I have come across in a long time the staff here are incredible. They go out of their way to make you feel welcome and appreciated...wold class customer service!!

Helpful?
Thank Amanda O
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for writing about us on Tripadvisor. Our number one goal is provide excellent service to all of our guests. The real difference from one hotel to another can be felt in the level of service that is provided. Charlee is a valuable part of the team and I will thank her personally for doing a great job. I... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here for the week for a business meeting. Every person on the staff I encountered went out of their way to ensure I had anything I needed. Standing out amongst the sea of great staff members was Charlee. Every morning she took time to greet everyone and talk to us like real people. She was genuine and caring.... More 

Helpful?
Thank Frank B
Eric P, Manager at Courtyard Portland Downtown/Convention Center, responded to this review

Thank you for your kind words on Tripadvisor. We strive to provide great service to all of our guests. I can see from your comments that we achieved that goal in large part because of Charlee. I will make sure I take the time to thank her for a job well done. I hope the next time you are in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Portland Downtown/Convention Center

Address: 435 NE Wasco St, Portland, OR 97232
Location: United States > Oregon > Portland
Price Range: $164 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland Downtown/Convention Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland Downtown/Lloyd Hotel Portland
Courtyard Portland Downtown
Portland Marriott
Portland Courtyard
Hotel Style:
#17 Business Hotel in Portland
#18 Green Hotel in Portland
#21 Family Hotel in Portland
#37 Romantic Hotel in Portland
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