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Holiday Inn Express Portland - Jantzen Beach

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Holiday Inn Express Portland - Jantzen Beach
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128 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Vancouver, Canada
1 review
4 of 5 stars Reviewed August 18, 2016

My girlfriend, and I stayed two nights at this property (Room 204). The front desk girl with short hair was exceptional. She was resourceful and fun to talk to. I wish I had written her name down, as a fellow Holiday Inn employee, I know she'd be rewarded if I name her (Attention manager, don't take my bad memory into... More 

Helpful?
Thank NathanClarkeVisuals
Cody M, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cody M Assistant General Manager P.S. Her name is Marley. She is a great employee! More 

Cleveland
Level Contributor
298 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed August 1, 2016

Possibly all hotels in Portland are expensive; this one seemed expensive for a Holiday Inn Express - especially one that is a bit dated and somewhat isolated from town. Room size was consistent with most HIE though the bathroom seemed smaller than normal. Typical free breakfast available with reasonably sized breakfast room.

Helpful?
Thank ClevelandJP
Pittsburgh, Pennsylvania
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2016

We stayed a single night before tending to business in Portland. The hotel is fine - a bit worn around the edges and would probably benefit from a bit of an upgrade. The staff was welcoming and considerate but the facility will benefit from a full refresh to the rooms.

Helpful?
Thank Aaron R
IHGService, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Aaron R, Thank you for your candid review of our hotel. We appreciate your kind words regarding our staff. However, we regret letting you down on some aspects of your stay. We have taken note of your comments regarding our facilities and will share this with our management team for the purpose of bringing improvements needed. While we understand... More 

Ashland, Oregon
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed July 4, 2016

This place has really became substandard. Perhaps because we were using reward points, we were assigned a small room next to the elevator. But is that the way to treat a loyal customer? The big problems occurred upon returning for our second night stay. Our key did not work in the door and even after going down to the desk... More 

Helpful?
Thank therman1936
Desirae H, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear therman1936, First I'd like to thank you for leaving feedback for our hotel, we have no way of improving if we are not told of our mistakes. Second, I would like to sincerely apologize for the inconveniences and disappointments you faced while staying with us. I can assure you that I have spoken to the departments responsible to ensure... More 

Rolling Hills Estates, CA
Level Contributor
134 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 30, 2016

We were put up in this hotel by American Cruise Lines. It is a really nice hotel - Big room, Clean, good breakfast, nice staff, but... If you don't have a car you are very isolated. There is a big shopping center nearby, but that's it. Traffic in Portland is terrible, so it takes a while to get downtown. We... More 

Helpful?
Thank BillPom
Puyallup, Washington
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 28, 2016

Location is convenient and off main roads so, quiet. King room was spacious and comfortable enough. Staff was very warm and accommodating. Continental breakfast and good wi-fi are complimentary. But, sink area was invested with tiny ants. Yuck.

Helpful?
Thank livelaughlovemore
Desirae H, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear livelaughlovemore, We greatly appreciate your lovely review of our hotel, your room, and our staff. We do sincerely apologize for the inconveniences you faced with any ants in your room as we aim to please all of our guests. I do hope we will see you upon your future visits. More 

Medford, Oregon
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 18, 2016

I was in for business recently and for a Holiday Inn Express, this is a good property. It's tucked in off the major roadways and it's a good night sleep. it's close to the greatly expanded shops at Jantzen Beach. I didn't get breakfast there but they do offer it. The staff was friendly and everything was in order. My... More 

Helpful?
Thank LovedGreece
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed May 15, 2016 via mobile

First, I would like to say I am a Holiday Inn Express Gold Elite member and I've NEVER had a problem with any of their other properties. I have no idea how this hotel operates under the Holiday Inn Express name! My family and I checked in for a 4 night stay in the afternoon. Upon returning to our room... More 

Helpful?
Thank MissKris_10
Klamath Falls, Oregon
Level Contributor
91 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed April 3, 2016

We have stayed at this property for a special event for years and look forward to the stay. We had a little reservation hiccup when we checked on it way before arrival, but the issue was rectified to our satisfaction. This location is about a mile off the chaos of I5, so you do not get that road noise. Just... More 

Helpful?
1 Thank Darlene H
Desirae H, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Darlene, Thank you so much for you wonderful review and kind words. I am so happy you continue to enjoy your visits with us. It is always nice hearing that our guests are pleased with our service. I will be sure to pass on your glowing review to the rest of our staff here. We hope to see you again... More 

seattle
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 16, 2016

I think that this place has one of the best complimentary breakfasts that I've had. Nice clean rooms, very friendly staff & front desk. The only thing that I didn't like is that the beds were too firm for me so I didn't get a great sleep but other than that everything else was pretty much perfect!

Helpful?
Thank shauntonja
Mitchell Y, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Shauntonja, Thank you for taking the time to write a review. I'm glad you enjoyed our complimentary breakfast, hopefully you got to check out the pancake machine. I'm pleased that you had you like the clean rooms and friendly staff. Its something our staff takes great pride in. I value your feedback, and hope you will visit us when... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to theHoliday Inn Express Hotel & Suites located in Jantzen Beach, located in Portland, Oregon. We are within close proximity to many attractions as PIR Portland Intl Raceway, tax free shopping, Expo center and within minutes of downtown Portland. Our 74 room hotel features newly added Simmon pillowtop mattresses, a complimentary high speed Internet access with wireless in our public areas. Start your day off with with our complimentary deluxe SMART breakfast. We also offer an indoor heated pool, hot tub, sauna, fitness center and laundry facilities. Meeting space for up to 75 people. All rooms have high speed Internet access , mini refrigerator, microwave, coffeemaker, Iron & ironing boards, free HBO 25' TV and VCR and free local calls. We feature a business center complete with computer & printer with high speed Internet access. We look forward to having you as our guest. ... more   less 

Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 N Hayden Island Dr, Jantzen Beach, Portland, OR 97217-8286
Location: United States > Oregon > Portland
Price Range: $136 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
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