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Holiday Inn Express Portland (Airport Area)

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11938 NE Airport Way, Portland, OR 97220
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196 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stopped in Portland to visit my nephew. This hotel site was convenient to the highway. Free hotel shuttle service to take my daughter and I to the MAX transit station was an added bonus. Will be sure to request a room away from elevator next time.

Helpful?
Thank Rebecca L
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

The Holiday Inn Express Portland Airport thanks you for taking the time to write a review. We appreciate that you took advantage of our location: minutes from Downtown with a personal vehicle or with a complimentary shuttle ride to our local "Maxx" light rail system. I apologize if you were not fully able to enjoy your room due to the... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

On the positive side, the room overall was nice and the bathroom was spacious. Did have a small desk with one available plug for a computer and one free plug near the bed to plug in my iPhone/alarm. So met my minimum requirements for a nice place to stay. I got in late and left early, so I can't add... More 

Helpful?
Thank Edward W
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for taking the time to share your feedback with us. It is disappointing that we fell below your expectations on several aspects. I have taken note of your concerns and these shall be addressed with our team appropriately to consider for improvements needed in order to achieve complete guest satisfaction. We look forward to wowing you on your... More 

Germantown, Maryland
Level Contributor
111 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The experience is OK for me to stay near airport for next day early morning flight. The room is clean, but the interior looks old, I wish it could be trendier, like other HIE recently renovated. The TV is big and new. The staff at front desk is friendly.

Helpful?
Thank dawalish
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for taking the time to share your recent experience with the traveling community. Your review is important to us as it will help us monitor the things we need to improve on and the things we are good at. I apologize that we fell short of your expectations with the interior. Rest assured that your observations will be... More 

Spring, Texas
Level Contributor
353 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed June 17, 2016

The location was great for airport hotel. Several restaurants, bars, (Sideliners) and convenience store in walking distance. Added advantage if so inclined legal marijuana store also a short stroll away.

Helpful?
1 Thank Ron R
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Ron R, Thank you for taking a moment to share your recent experience with the travelling community. We are pleased to hear that you had enjoyed your stay with us. It is always important to us that we provide a positive guest experience. Thank you again, We hope to see you back on your next trip! Kind Regards, Kayla... More 

Hawaii
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 12, 2016

I used Hotwire to get a very good rate, I believe it was $100 with fees. The check in was smooth and very cordial. Checking into the room I was surprised how large and comfortable it was. The bathroom shower looks as it had been redone; great job. The king bed was very comfortable, I was very comfortable here on... More 

Helpful?
1 Thank travelbyme
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla Kempthorne Front Office Manager More 

Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 9, 2016 via mobile

I am IHG member so I always compare to other properties. We stay at this hotel our first night in Portland because our flights usually get in late. Family travel this time vs business, so review based on this. Staff- excellent as always. Room- upgraded to family suite! Thanks guys. King bed in main living area. Queen bed in secondary... More 

Helpful?
Thank KCfaninSTL
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review~ it was such a pleasure to host you during your recent visit to Portland. Our staff enjoyed you as our guest and thank you for the compliment. Your comfort and overall experience at our Holiday Inn Express Portland Airport is a priority and we were happy to hear that you were able to make... More 

Sacramento, California
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 7, 2016

Clean, quiet, large room. Exceptional staff. A friend of mine was staying at different hotel in the vicinity and they transported us around between hotels on they shuttle. Super friendly greeting at check in and thru out my stay.

Helpful?
Thank Notary123
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

We are very glad to read that you had a great experience at the Holiday Inn Express Portland Airport. It is important to us that you found the staff excellent and the hotel clean. We are also delighted that you took full advantage of our location, not only near the airport, but also close to shopping and dining; all complete... More 

Ankeny, Iowa
Level Contributor
200 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed June 4, 2016

Great place to stay by the airport. I called when I arrived on my flight and they were quick to pick me up and when I got to check in they were all ready for me. This went quick. Internet was good speed as I worked from the room. Breakfast was ok, wished they would have had bacon every day.... More 

Helpful?
Thank GoHawksAnkenyIowa
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review~ it was such a pleasure to host you during your recent visit to Portland. Our staff enjoyed you as our guest and thank you for the compliment. Your comfort and overall experience at our Holiday Inn Express Portland Airport is a priority and we were happy to hear that we were able to make... More 

California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2016

The hotel was very clean and well equipped. The breakfast is very varied and there was plenty of free parking. The biggest plus though was the fast and reliable complimentary internet service - I was consistently getting over 20Mbps. On the downside, the walls were a bit thin and the hotel seemed a bit dated.

Helpful?
Thank rkot0208
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla K. Front Office Manager More 

Waldport, Oregon
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 17, 2016

Very nice and clean.. Easy access.. The breakfast was very good! Has access two blocks away to a really good little sports bar named Sidelines.. Staff was very friendly and attentive..would stay again if taking someone to the airport ..

Helpful?
Thank Richard B
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla Kempthorne Front Office Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located only three miles from Portland International Airport, the Holiday Inn Express Portland Airport Hotel & Suites is just minutes away from Cascade Station, Portland s newest shopping and dining experience.Downtown Portland and all the attractions of the Rose City, including Portland s Famous Annual Rose Festival, the Rose Garden Coliseum & Portland Convention Center, Washington Park s World-Famous gardens, the Oregon Zoo, OMSI and more, are easily accessible from Portland s speedy MAX trains and award-winning public transportation service.The hotel offers a variety of amenities including complimentary Airport Shuttle Service, Park and Fly packages, Business Services and Recreational Facilities. Come enjoy a Great Night Sleep with our New Tempurpedic Premium Mattresses!Our complementary Express Start Breakfast Bar offers a selection of hot entrees like fluffy scrambled eggs, cheesy omelets, sausage patties, crispy bacon and sausage gravy with flaky biscuits to satisfy the heartiest of appetites... all complementary.For the Business Traveler, our Executive Rooms offers all the amenities you have come to expect upgraded décor, complimentary newspapers and high speed internet access. With all this and more, let the Holiday Inn Express Portland Airport Hotel & Suites be your Home Away from Home in the Rose City. ... more   less 

Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Location: United States > Oregon > Portland
Price Range: $138 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline and Odigeo so you can book your Holiday Inn Express Portland (Airport Area) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Hotel Style:
#36 Family Hotel in Portland
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