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Holiday Inn Express Portland (Airport Area)

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Holiday Inn Express Portland (Airport Area)
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212 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Reviewed January 12, 2017

I stayed there for one night when Portland suffered with the heavy snow. I agree with other positive comments, such as spacious room, free car park, nice staff, free WiFi with good signal. In fact, I was very surprised by the breakfast. There are many choices to choose from. I wished I could stay there for more few days. Also,...

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Helpful?
Thank mm_kiki
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your feedback! We make your comfort our priority, and were happy to be able to provide you with exceptional customer service. Thank you for choosing us. We hope to see you again!

Reviewed January 5, 2017 via mobile

This hotel had free parking, the breakfast is great and hotel is clean. The rooms are nice and roomy and you do get that new hotel smell which I like. The hotel staff is friendly and willing to help in any way possible. If I go back Portland I will stay there again.

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Helpful?
Thank zamir1211
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for this amazingly wonderful review! Words can't express just how grateful we are for your wonderful comments. It's our pleasure to have had you as our guests, and been able to exceed your expectations! Kind Regards,

Mexico City, Mexico
Reviewed January 4, 2017

Not the best hotel near the airport area but still OK Shuttle bus starts not until 4am so if you have an early flight you will need to get a cab. No restaurant on site but 2 across the street. Staff is good and willing to help.

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Helpful?
Thank fdiazmex
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for this feedback! We are happy that you enjoy your stays with us. We are going through renovations to better improve our property for all our guests. I apologize for any inconveniences you may have experienced due to the construction. Thank you for choosing us! We hope to see you again. Kind Regards,

vienna, austria
Reviewed December 21, 2016

Stayed at the Holiday Inn Express for two nights late October. Hotel was under exterior renovation (siding). As far as I remember, this was correctly advertised during the booking process on the H.I. website. Construction hours have been advertised as being between 8 am and 6 pm, so no problem, as I did not intend to stay at the hotel...

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Helpful?
Thank roland_vienna
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for submitting your review. I am pleased note that you liked the hotel notably the room as well as the breakfast. We always want our guests to have a relaxing and comfortable stay. I am truly sorry for the miscommunication with the renovations for the room that you had stayed in. I have brought this to everyone's attention...

Reviewed November 7, 2016 via mobile

Stayed here for the night before leaving PDX on an early morning flight. Parked our car here for the week while we were gone. The lobby and rooms are nice & clean. We ordered room service and the food was above average. Felt comfortable leaving our vehicle there and the shuttle was easy to get on and off, driver was...

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Helpful?
Thank Jamie B
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you Jamie B. We are so happy to have been able to have you as our guests. It means a lot to us that you enjoyed your stay and shared your experiences with us. Thank you for staying with us, even though it was only one night. See you again! Kind Regards, Kayla Kempthorne Front Office Manager

Shawnee, Kansas
Reviewed October 20, 2016 via mobile

This location is nice. I would have to say that the decor is a little parse. I am reviewing it before we have breakfast but I would assume that it is a standard HIE setup. They are currently renovating the outside wall so construction noise.

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Helpful?
Thank lecuru
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the issues you encountered with our construction going on during your recent stay. We are always trying to improve the quality of our property. We cannot wait for you to see all the changes we have made on your next visit to...

Denver, Colorado
Reviewed October 12, 2016

I recently spent four nights at this property. The location near the airport is convenient, although just a little hard to get into and out of because of the busy street. While there, the exterior was being replaced, so there was a bit of noise during the day. It didn't interfere with us at all. The room was comfortable and...

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Helpful?
Thank traveljunkieDenver
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear traveljunkieDenver, Thank you for sharing about your stay! We are so happy to hear that you enjoyed our hotel and our wonderful staff. We really hope to have the pleasure of having you as our guests again in the future. Kind Regards, Kayla Kempthorne Front Office Manager

Charlottetown, PEI
Reviewed October 7, 2016

Lots of little extras make this a HIE to book. Clean, adequately supplied breakfast room. First time I've seen the bread slices and bagels individually wrap. So much better than hoping guests use the tongs! Shuttle service to airport and Cascade Mall for shopping or to catch light rail into the city (only $5 for a one day pass). If...

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Helpful?
Thank HappyCanadian13
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear HappyCanadian13, Thank you for the great review about your recent stay. Our staff strive each and everyday to deliver the best customer service that they know how to. We hope to see you soon. Kind Regards, Kayla Kempthorne Front Office Manager

Grants Pass, Oregon
Reviewed October 1, 2016

Josh, who works at the Front Desk, was so apologetic for not being there to personally greet us upon our arrival. But that was okay, because he was baking chocolate chip cookies for the guests!!!! By the way, the cookies were absolutely delicious and worth waiting a few extra minutes. We were easily able to print our boarding passes at...

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Helpful?
Thank frequent_traveler290
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for the amazing 5 star review on your recent stay with us. We always strive to make our guest stay as great as yours went. We look forward to your next stay with us. Thank you again for the wonderful comments and as always thank you for choosing Holiday Inn Express. Kind Regards, Kayla Kempthorne Front...

Montgomery, Texas, United States
Reviewed September 26, 2016 via mobile

The accommodation were very pleasant. Easy to get to airport. The rooms were large and had plenty of room for packing luggage before flight. The beds were also comfortable. Would stay here if traveling from portland again.

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Helpful?
Thank Dan D
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla Kempthorne Front Office Manager

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located only three miles from Portland International Airport, the Holiday Inn Express Portland Airport Hotel & Suites is just minutes away from Cascade Station, Portland s newest shopping and dining experience.Downtown Portland and all the attractions of the Rose City, including Portland s Famous Annual Rose Festival, the Rose Garden Coliseum & Portland Convention Center, Washington Park s World-Famous gardens, the Oregon Zoo, OMSI and more, are easily accessible from Portland s speedy MAX trains and award-winning public transportation service.The hotel offers a variety of amenities including complimentary Airport Shuttle Service, Park and Fly packages, Business Services and Recreational Facilities. Come enjoy a Great Night Sleep with our New Tempurpedic Premium Mattresses!Our complementary Express Start Breakfast Bar offers a selection of hot entrees like fluffy scrambled eggs, cheesy omelets, sausage patties, crispy bacon and sausage gravy with flaky biscuits to satisfy the heartiest of appetites... all complementary.For the Business Traveler, our Executive Rooms offers all the amenities you have come to expect upgraded décor, complimentary newspapers and high speed internet access. With all this and more, let the Holiday Inn Express Portland Airport Hotel & Suites be your Home Away from Home in the Rose City. ... more   less 

Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Location: United States > Oregon > Portland
Price Range: $112 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Hotel Style:
#36 Family Hotel in Portland
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Portland (Airport Area) staff and other travelers.
5 questions
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Questions? Get answers from Holiday Inn Express Portland (Airport Area) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It takes about 30 minutes on the Max to get to downtown from this location (45+ to get to Washington Park).”
 of 5 bubbles ojimram, Aug 29, 2016 | Read review
“We were on top floor (3rd floor) and it was extremely quiet. Others in our party were on first floor and it was also quiet.”
 of 5 bubbles ohiotraveler121, Jul 29, 2016 | Read review
“Choose top floor, as the floors are loud.”
 of 5 bubbles rkot0208, May 31, 2016 | Read review
“If you really can not take the traffic noise, take a room from the southern end.”
 of 5 bubbles VikingOlaf, Mar 17, 2016 | Read review
“Make a decision that works for you. This didn't work for me.”
 of 5 bubbles SleeptightPDX, Oct 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question