Hotel Eastlund, BW Premier Collection
1021 NE Grand Ave, Portland, OR 97232-3490
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Room & Suite (296)
Dining (67)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Eastlund, BW Premier Collection
Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 159 hotels in Portland
Location
4.4
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Best Western welcomes you to the Premier life. At the Hotel Eastlund, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Portland,OR the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Parking garage
Wifi
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Wardrobe / closet
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
37Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
1021 NE Grand Ave, Portland, OR 97232-3490
Getting there
Union Station16 min
Rental CarsSee rental cars from $25/day
966Reviews20Q+A100Room tips
Reviews
Traveler rating
- 650
- 213
- 47
- 31
- 25
Time of year
Traveler type
Language
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Selected filters
- Filter
- English
Popular mentions
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Most Recent
Easy hands free check-in, we received an email highlighting instructions for our arrival. We appreciated the nicely appointed room and it was very clean. Hotel staff was friendly, provided all necessary information. Convenient rooftop dining.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 4 days ago
Thank you for the wonderful 5-Star review and we are very happy to see you enjoyed your weekend getaway. We love hearing that your pre-arrival email was helpful and the staff was able to provide you with information regarding your stay, Portland and the surrounding areas. I will thank my team for a job "well done" and we look forward to having you back the next time you travel to Portland. Warm Regards, Jeff Brown General Manager
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Great staff, enjoyed the restaurant patio and the coffee shop but the room was small, the bathroom door wouldn’t close and actually fell off track completely, and one lamp would go on and off and I wasn’t able to control it. Likely won’t stay there again and definitely wouldn’t stay there with another person given the lack of space and bathroom door.
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Date of stay: June 2022Trip type: Traveled solo
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 4 days ago
Angelica206 we appreciate the review and we are very sorry to hear you did not enjoy your stay with us. As for the room size we do offer several room types and rooms with more square footage and would love to upgrade you to one of these on your next visit, we are sorry that you were placed in a smaller room which must of occurred due to high occupancy during your stay with us. As for the door and light in your room I will personally inspect this to ensure they are working properly, we apologize that you had these two maintenance issues during your recent stay with us. If you want to contact the hotel directly or myself the next time you travel to Portland we would love to show you that we are a much better hotel than your recent experience. Kind Regards, Jeff Brown General Manager
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We stayed one night here and the room was super pretty, very clean, and comfortable. My ONLY constructive critique is to provide more outlets by the beds. We did the two queen beds and there was an outlet in the middle but hard to reach. A lot of people have CPAP machines that need an outlet. My partner and I had to sleep in separate beds in order to plug in our machines. We ended up exchanging a lamp that had an outlet in order to plug both in. Other than that the place is amazing and I slept great. Lots of opportunities to pay for snacks and such which a lot of hotels don’t have. I liked having the option at least!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 2 weeks ago
Thank you Debbie for your review and comments about adding additional charging/outlets to our guestroom product. We are just now purchasing new guestroom clocks that offer two additional outlets and two additional USB charging ports for the very reason you have mentioned. We brought back our honor/mini bar amentias in January of this year and have received several compliments about the variety and selections. All products are from the Pacific NW and we look forward to having you back the next time you're in Portland. Warm Regards, Jeff Brown General Manager
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Best Hotel in Portland! The staff is great, super friendly and helpful. The rooms are well appointed and very comfortable. Easy to order from cafe, or bar from room (pick at cafe). The roof top bar has super views! To get your car, you can text valet. Everything here combines to make one of the best hotel experiences I have had in recent memory. I definitely will be back!!
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 2 weeks ago
We really love hearing such great feedback from our guests and we are very happy to see you enjoyed your experience at Hotel Eastlund. In addition we appreciate hearing about our easy texting service where you can request in advance your vehicle and or contact us to request anything you need during your stay. Its great to hear you had such a wonderful time with us and look forward to seeing you again soon. Kind Regards, Jeff Brown General Manager
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Excellent hotel, that has some of the best customer service I have come across in 2022. They were really responsive in making the reservation, extremely informative during check-in, and always around should I need something. The rooms are well appointed (they just need better phone charging access near the bed) and they have an excellent cafe for the morning and rooftop bar/resto for the evenings. With coworkers and I took advantage of the evening happy hour starting at 9 with a great food selection.
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Date of stay: June 2022Trip type: Traveled on business
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 2 weeks ago
What a fantastic 5-Star review and we thank you for all the kind words about our staff and service. The hotel guestrooms do offer charging cables attached to the bedside phone and are equipped with iPhone and Android connections, I will personally look into the room you occupied to ensure they have not been taken. We appreciate that great comments about our two onsite restaurants and look forward to having you back the next time you travel to Portland. Thank you, Jeff Brown General Manager
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Staff was very friendly and welcoming when I arrived! The check in/out process was very quick and the price was great considering the amenities that were offered! The Hotel had an awesome rooftop restaurant and amazing food at the cafe! I Will definitely be revisiting this hotel!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 3 weeks ago
So happy to hear you enjoyed your visit to Hotel Eastlund and had such a good experience at our two onsite restaurants. Just this week we opened our street level wine bar, Amphora Wine Merchant and we hope you will come back and visit them on your next stay with us. We look forward to seeing you again soon. Thank you, Jeff Brown General Manager
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This place is awesome. Great staff and so friendly. The room was clean. We really enjoyed the modern decor throughout the hotel. Valet parking was excellent. Set reservations for the restaurant upstairs. Very nice view of Portland. If you want a fun place to visit, highly recommended!!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 3 weeks ago
We really appreciate the wonderful review and especially the comments regarding our staff and service. We love that you were able to visit our rooftop restaurant Metropolitan Tavern and enjoyed the outstanding views of the Portland skyscape. We look forward to having you back the next time you travel to Portland. Warm Regards, Jeff Brown General Manager
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I was really impressed by this hotel. I booked two nights at an affordable price and received impeccable service. When arriving, I was greeted by friendly staff who went out of their way to help me get situated. The valet service was always quick and attentive. The room was clean and luxurious. The bed was really comfortable and the room was quiet. I really enjoyed walking down to the cafe every morning to grab coffee. The rooftop restaurant had beautiful views of the city. I will definitely be back!
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 4 weeks ago
We are very appreciative of your wonderful review and happy to hear we exceeded your expectations. Additionally we appreciate your comments about Café Eastlund and our rooftop restaurant Metropolitan Tavern. Its very exciting to have these two restaurants reopen after almost 2 years closed due to Covid. We just opened out third outlet and Amphora Wine Merchant this week, we look forward to having you back and showing you this new amenity for guests to enjoy. Warm Regards, Jeff Brown General Manager
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He truly enjoyed our recent stay. The rooms are beautiful! I would highly recommend staying here. The team was wonderful! The roof top restaurant as also a great hang out spot with great food and drinks. Thank you Hotel Eastlund.
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded May 25, 2022
What a terrific review and we are so happy to hear you enjoyed your stay with us. Thank you for visiting our rooftop restaurant and bar, Metropolitan Tavern and we appreciate the kind words about our staff and service. I will give the team a Big High Five! Thank you, Jeff Brown General Manager
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This is a stylish clean reasonably priced place to stay. Although not much around the hotel, it is very close to convention center and restaurants were fantastic. We lived for the rooftop bar! I would stay here again if I needed to be in that part of Oregon.
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded May 25, 2022
We appreciate the great comments and your advocacy. We appreciate that you enjoyed your experience at our 2 on-site restaurants and enjoyed our rooftop bar and restaurant. The rooftops outdoor patio was just named 5th best outdoor patio in Portland. We look forward to having you back the next time you travel to PDX. Warm Regards, Jeff Brown General Manager
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PRICE RANGE
$174 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion hotel portland portland, red lion portland, portland red lion
FORMERLY KNOWN AS
Portland Convention Hotel
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
168
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Claim Your Listing Frequently Asked Questions about Hotel Eastlund, BW Premier Collection
Which popular attractions are close to Hotel Eastlund, BW Premier Collection?
Nearby attractions include Moda Center (0.3 miles) and Spirit of 77 (0.3 miles).
What are some of the property amenities at Hotel Eastlund, BW Premier Collection?
Some of the more popular amenities offered include free wifi, a fitness center, and a business center.
Which room amenities are available at Hotel Eastlund, BW Premier Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at Hotel Eastlund, BW Premier Collection?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Eastlund, BW Premier Collection?
Conveniently located restaurants include Burgerville, Stanford's Restaurant and Bar, and MrBeast Burger.
Are there opportunities to exercise at Hotel Eastlund, BW Premier Collection?
Yes, guests have access to a fitness center during their stay.
Does Hotel Eastlund, BW Premier Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Eastlund, BW Premier Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Eastlund, BW Premier Collection?
Many travelers enjoy visiting Portland Center Stage at The Armory (1.1 miles), Old Church (1.6 miles), and Japanese American Historical Plaza (0.6 miles).
Does Hotel Eastlund, BW Premier Collection have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel Eastlund, BW Premier Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.