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Embassy Suites by Hilton Portland Airport

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Embassy Suites by Hilton Portland Airport
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919 Reviews from our TripAdvisor Community

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Showing 911: English reviews
Scottsdale, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

ROOM was HORRIBLE. Little to No A/C and in summer! Grainy and old TV. No working ice machine on my floor for 3 day stay. Odd and musty smell in room. Very old décor. All this for $280 including tax. I would definitely NOT recommend this hotel to anyone and not stay here again myself.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank nick f
hawley, United States
2 of 5 stars Reviewed yesterday NEW

Hot tub broken, pool water had something wrong with it, bad smell and very green cloudy water, coffee machine in room not working, shower curtain would not slide and close, managers reception less than basic as far as finger food items.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank James M
San Antonio
Level Contributor
386 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On the road to the airport, any number of hotels have "airport" in their name. However, this one is really close to the airport. It is an older property but is well kept up. The staff is friendly, particularly in the restaurant. They have a large parking lot but charge $10 nightly to park there. They issue a card to... More 

Helpful?
Thank Otto W
Las Vegas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

It is bad enough that on a busy night I paid over $300 a night. Because I did not make my reservation through their website, I was forced to pay for wifi. Really, at that price? Not only that, the wifi was so slow, I used my phone as a local hotspot. It was much faster than theirs. Oh yes,... More 

Helpful?
1 Thank Probins2
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

My sincere apology for the experience you had at our hotel. I would be delighted to make it right for you.. can you please email me a phone number that i can reach you at. Your experience is clearly not indicative of our hotel or the Embassy Suites Brand of hotels. With Warm Regards Jim Dodson More 

Oregon
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

OK, have stayed here maybe half a dozen times and experience has been very good. Reasons I stay here are, close to airport, clean rooms, restaurant on site, and the ability to leave car there during our trips. Prices are reasonable for Portland. Area seems safer than some other park and fly hotels nearby. Free breakfast and free manager's reception... More 

Helpful?
Thank Dave C
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for taking the time to Share your experience at our hotel with others giving us great feedback. With Warm Regards Jim Dodson More 

Burien, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The individuals responsible for support of customers were outstanding. The rooms were very enjoying, and the Happy Hour excellent, as well as the morning breakfast. I highly recommend this hotel for anyone staying in Portland. Having it very close to the airport is another great asset.

Helpful?
Thank RAC369
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Wow ! thank you for sharing your recent stay at our hotel with others. Our team was thrilled to read that we exceded your expectations. With Warm Regards Jim Dodson More 

Yakima, United States
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Most amenities at this hotel are still very nice, however, the rooms are starting to show some signs of wear. The last room that I stayed in had a bit of an odor to it. Almost like someone tried to use bleach to clean out mold. The air conditioning was barely working. I could never get the room to below... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jake E
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thanks for your candor regarding your recent stay at our hotel. We are replacing the beds & pillows in the coming weeks. We are investigating the WIFI issues you mentioned to get them corrected. Thank you for your past patronage. With Warm Regards Jim Dodson More 

Graham, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Normally I prefer to stay at an Embassy Suites but did not have a good experience at the Portland Oregon Airport site. My room was very dirty when I first checked in; bathroom, fridge, carpet and bedding was disgusting. I requested the room get cleaned, 5 hours later it still was not done so I was switched to a different... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cala K
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

thank you for your candid feedback on your recent stay at our hotel. We will utilize your input to improve our product & services moving forward. With Warm Regards Jim Dodson More 

Georgetown, Kentucky
Level Contributor
218 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Embassy Suites is always a class act. This one is truly very guest friendly. The place is well maintained and comfy. The food is really good as well. Try the buffalo wings which are actually a buffalo meets bbq fusion that is delicious. Let me tell you the lobster Mac and cheese is simply incredible. We will surely be back... More 

Helpful?
Thank Rlath82
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

Thank you for sharing your Recent experience at our hotel & restaurant. The team was thrilled to read & share your Comments. With Warm Regards Jim Dodson More 

Vernon Hills, Illinois
Level Contributor
184 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at Embassy Suites several times (San Diego and Chicago) and found this particular "very close-to-the-airport" property only $26.00 more than a nearby Hampton. THE POSITIVES: Large rooms with excellent layouts, lots of plug-in sockets, an extended complimentary breakfast (too popular and at every Embassy property). Also, if you're too tired or unable to get out and locate... More 

Helpful?
Thank Parrot434
Jim D, General Manager at Embassy Suites by Hilton Portland Airport, responded to this review

We really Appreciate you taking the time to share your recent Experience at our hotel. We will look forward to your next visit . With Warm Regards Jim Dodson More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Portland Airport

Address: 7900 NE 82nd Ave, Portland, OR 97220-1388
Location: United States > Oregon > Portland
Price Range: $198 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Airport 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suite Airport Portland
Hotel Style:
#32 Business Hotel in Portland
#35 Family Hotel in Portland
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