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Holiday Inn Express Hotel & Suites Ontario

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Holiday Inn Express Hotel & Suites Ontario
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Tuftonboro, New Hampshire
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay at a lot of Holiday Inn Express' and I always find them clean and friendly. This one was no exception. Staff very friendly and helpful and the hotel was very clean. My only complaint was the shower head was not very good. I have thick, long hair and it needs to be a good shower. Also, I wish... More 

Helpful?
Thank bjphotography
Exeter, United Kingdom
Level Contributor
159 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is fine! It's big, lovely rooms, spacious, a great breakfast but when we arrived, we had to ask if the pool was open. It was broken and the pool was the only reason we booked here. The man on the desk didn't seem to care that we were not happy about the pool. In that respect, I... More 

Helpful?
Thank Paul R
Corvallis, Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed here 5 years ago and were happy with the room then. So, we booked with them for two stops this month. Stayed four nights ago on our way east and will be there tomorrow night on our return trip home. If you are looking for a great room and need ADA/wheelchair accommodations this hotel does... More 

Helpful?
Thank jglu
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We have a family of 6 and there was plenty of room for us. Staff was very nice and helpful even though we didn't arrive until really late at night. Breakfast was really good as well. Biscuits and gravy and sausage and eggs was a hearty start to our long trip ahead.

Helpful?
Thank Jana G
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I give a 2 star only because the staff was polite. Our room looked as though it had never been vacuumed or cleaned at all. The carpet was filthy and the furniture quite stained. My 3 year old was barefoot for maybe 20 minutes and the bottom of his feet were grossly dirty from the carpet in that time. Being... More 

Helpful?
Thank brunstone
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Dear brunstone, Thank you for writing a review about your recent stay with us. I am pleased to hear your positive feedback about the nice staff. We are always happy to provide a consistently clean and comfortable place for our guests. Your concerns about the poor room cleanliness notably with the carpet and furniture will be addressed as soon as... More 

Laramie, Wyoming
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Room Attendant Lorena was the icing on the cake this morning! She reached out to me and made sure everything was great with our stay with a big smile which is worth way more than we paid for the room. Keep up the great work team Holiday Inn Express Ontario!👍

Helpful?
Thank HILaramie2007
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed overnight on 8/1/16 and stayed in 3 guest rooms. Room 133 had ants on the Keurig and the desk. Also, upon first walking into the hotel, I tripped on the rug that was flipped over and fell. I twisted my right knee and landed on my left knee and bruised my left leg pretty badly. Other than that,... More 

Helpful?
Thank Angela H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Dear Angela H, I appreciate your post regarding your recent stay at our hotel. We rely on guest feedback as this will allow us to improve wherever possible. Thank you for noting our good breakfast selection. On the other hand, I am very sorry for not meeting your expectations when it comes to your room accommodations, especially with its cleanliness... More 

London, United Kingdom
Level Contributor
256 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed July 21, 2016

After previously reporting an a series of problems at this hotel, the manager today (who had not previously been available) listened to all of my concerns and complaints and addressed each and every one of them in a way that left me feeling that the problems would not be repeated, training issues would be addressed, and also compensated me for... More 

Helpful?
Thank IMUK
Holladay, Utah
Level Contributor
342 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed July 17, 2016

Just passing through on our way to Portland. Nice people and clean room. The breakfast is the standard fare - meaning it's just not that great. Where to these hotels get this stuff? Must be from the same vendor. Anyway, it's not a deal killer, but keep your food expectations low.

Helpful?
Thank Ioannisutah
Roseville, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 12, 2016

My wife and I stayed at this hotel for one night. The hotel is located right off the interstate and fairly easy to find. The exterior grounds were kept clean as was the lobby and dining area. A wonderful breakfast was included with our stay. The pool was being serviced during our stay and was unusable. Lobby staff was friendly... More 

Helpful?
Thank Steven U
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Dear Steven U, Thank you for staying with us and for leaving a review. I am delighted that you found our hotel clean and our staff accommodating. It is always hugely motivating on our end to receive commendations from our valued guests like you. However, I understand that your stay was not 100% satisfactory due to the housekeeping services. Please... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New Hotel in Ontario, Oregon Provides Comfort & ConvenienceWelcome to the Holiday Inn Express & Suites in Ontario, Oregon. Our Ontario hotel is halfway between Portland, OR and Salt Lake City, UT, making it ideal for all travelers.Families looking for lodging in Ontario, Oregon will love our smoke-free hotel, located off I-84 and 50 minutes from Boise, Idaho. We are close to local attractions, including Four Rivers Cultural Center, Old Fort Boise, Rinehart Stone House Museum and the Oregon Trail Agricultural Museum. Nearby sights and activities include the Ontario Golf Club, the Vale Murals and the Farewell Bend State Recreation Area.Business travelers will be impressed by the comfort of our Ontario, Oregon accommodations. We offer easy access to companies such as Heinz Frozen Foods, AmeriCold Logistics, Holy Rosary Medical Center and the Oregon Bureau of Land Management. Treasure Valley Community College is just down the street. Our new hotel in Ontario, OR also provides a 24-hour Business Center with fax, copy and print services and free high-speed, wired and wireless Internet access throughout the hotel.While lodging in Ontario, Oregon you can enjoy upscale amenities including an indoor pool with whirlpool that opens to an outdoor deck with a relaxing waterfall and a Great Room with a cozy fireplace. Also, there is a 24-hour Fitness Center and a delicious Express Start breakfast. So Stay Smart at the Holiday Inn Express Hotel Oregon. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ontario

Address: 212 SE 10th St, Ontario, OR 97914-3836
Location: United States > Oregon > Ontario
Price Range: $118 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ontario 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Ontario
Ontario Holiday Inn
Holiday Inn Express Hotel & Suites Ontario Oregon
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