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Candlewood Suites Medford

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Candlewood Suites Medford
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132 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Medford, Oregon
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 17, 2014

Reserved a room at this hotel because of its proximity to the airport, its offering a "park and fly" option, and because my first choice hotel was booked for the night in question. Stayed one night prior to flying out early the next morning. The room was fine and the staff friendly, but the room rate was much steeper than... More 

Helpful?
2 Thank kma03
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear kma03, First I would like to thank you for taking the time to review our property. While we typically find our arrangements to be very reliable, instances such as this tend to catch us by surprise. I am extremely sorry for the delay in our shuttle service and hope you will one day return to our property in order... More 

Eagle River, Alaska
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Some hotels are a haven for business travelers, and I found this one to be. I read the reviews about the smoking rooms and asked for a room on the first floor. Most hotels are getting away from allowing smoking, but this one is more about being at home, cooking your own meals, etc. I can see why they still... More 

Helpful?
1 Thank Becky H
Saratoga, CA
Level Contributor
156 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 11, 2014

THis is near the airport in Mdeford, but we never heard any of the airplane noise. ITs rather new compared to a lot of the other hotels in the area, and they provide a clean crisp environment for an over night stay. This is not a good place if you want to settle into a resort like environment, but if... More 

Helpful?
Thank Mithra
Aloha
Level Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 11, 2014

On Saturday July 5th we made a reservation at this Candlewood for a one room smoking suite for July 7th through July 11. I received a voice mail from the hotel on Sunday July 6th which I listen too on Monday July 7th. I called the hotel and I was told the customers in the room I reserved asked to... More 

Helpful?
2 Thank Sean A
IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear Sean A, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

Singapore, Singapore
Level Contributor
338 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed July 6, 2014

First time at a Candlewood property and I am impressed. The room is clean and well-designed, more like a compact studio with kitchenette, dining table and a very comfortable bed. Very good value for the reasonable price charged and there's ample parking too.

Helpful?
Thank Y880
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 28, 2014

Stayed here one night before visiting Crater Lake National Park during the long weekend. Noticed the warnings about smoking rooms here before booking but this was the one big-chain hotels that hadn't sold out when I looked. I emphasized that I need a non-smoking room when making the online booking (I am a IHG Platinum member). However, I was assigned... More 

Helpful?
2 Thank Jeff_ZSV
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear Jeff_ZSV, I would like to apologize for the hassle you experienced during your stay with us. While I can assure you that we do not rent out smoking rooms as non-smoking, we have recently gone through some smoking to non-smoking conversions. I am glad to hear we were able to accommodate you in a more suitable room. I would... More 

Castle Rock
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2014

I was bringing my 82 year old mother from California to live with me in Washington. I had arranged with Lisa to have a handicapped room. It was to be on the second floor close to the exit as my mother is in a wheel chair and on oxygen. I asked aif there was a recliner in that room as... More 

Helpful?
1 Thank Andrea C
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear Guest, I am extremely sorry to hear about your poor experience while staying with us and can assure you that this incident will not go unnoticed. I fully intend to use this as a learning experience for my new staff members in order to prevent anything like this from happening again. While I deeply regret the customer service you... More 

Clovis, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 8, 2014

We come to visit our daughter in Medford and always stay at Candlewood Suites. Very clean hotel. Huge room with comfortable furniture and kitchen. Quiet hotel! Close to town, freeway and airport. Prices are excellent! Staff has always been very nice and helpful.

Helpful?
1 Thank grlsmom2000
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

grlsmom2000, Thank you for the positive review! I am glad you find our amenities and location convenient for you. It is great to hear that you are always treated well during your stays. We look forward to your next visit! More 

Sin City, Nevada
Level Contributor
257 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed April 15, 2014 via mobile

Great front desk staff, very polite and helpful. My room was clean, comfortable and quiet, and had a kitchenette area. The hotel has a little munchies store (cupboard), free laundry, good gym area and decent wifi. It is right across from the airport, and downtown Medford is only about a 10 minute drive.

Helpful?
1 Thank bu1larry
Sammamish
Level Contributor
105 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed January 4, 2014

First time staying at this hotel. We needed a place to spend a night on our driving trip from Seattle to Palm Spring. I have been an IGH platinum member but have never stayed at any Candlewood Suites. I have to say that I was impressed. The hotel is clean from the minute you enter the property to the lobby... More 

Helpful?
3 Thank pamseattle
Natalie R, General Manager at Candlewood Suites Medford, responded to this review

Dear guest, Thank you for being a Platinum Member in IHG Rewards Club! We appreciate the positive feedback regarding our property and look forward to hosting you in the future! Have a great day! McKenzie Cates General Manager More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Candlewood Suites Medford hotel, conveniently located next to the Rogue Valley International Medford Airport. You'll find us close to local businesses like Erickson Air Crane, Lithia Motors, Bear Creek Corporation, Amy's Kitchen and many others. If it is dining you want, we have restaurants galore within a half mile radius of the hotel. Restaurants include the Outback Steakhouse, Applebee s, Elmer s Pancake and Steakhouse and Red Lobster. You ll also find great tax free shopping at the Rogue Valley Mall. Enjoy over 110 store selections including Macy s, JC Penney s, Sports Authority and Kohls. As a guest at our Medford hotel you are a short drive from the Ashland Shakespeare Festival, the Britt Festival, or take the day and go see Crater Lake and enjoy this national park. All guest rooms feature full size kitchens, recliners, ample work space, coffee service, free wired and wireless high-speed Internet, DVD players and a complimentary video library. Enjoy the many tasty meals and treats in our exclusive Candlewood Cupboard. We provide complimentary airport transportation to and from the Rogue Valley International Medford Airport, or simply leave your car with us and take advantage of our Park, Stay, and Go rates. Visit Medford, Or and settle into the unique Candlewood Suites style. ... more   less 

Additional Information about Candlewood Suites Medford

Address: 3548 Heathrow Way, Medford, OR 97504-4004
Location: United States > Oregon > Medford
Price Range: $113 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Medford 2.5*
Number of rooms: 72
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Also Known As:
Candlewood Medford
Medford Candlewood Suites
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