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Inn at Cross Keys Station

66 NW Cedar St, Madras, OR 97741-1917
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Traveler (30)
Room & Suite (18)
Gym (1)

About

Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Madras does not have to be difficult. Welcome to Inn at Cross Keys Station, a nice option for travelers like you. Guest rooms offer a flat screen TV and air conditioning, and Inn at Cross Keys Station makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, baggage storage, and newspaper. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests. While in Madras be sure to experience local shrimp favorites at Geno's Italian Grill, Rio, or Ding Ho Family Restaurant. Madras is also home to Round Butte Overlook Park, a popular park that is not too far from Inn at Cross Keys Station. Inn at Cross Keys Station puts the best of Madras at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
213Reviews3Q+A31Room tips
Traveler rating
  • 93
  • 73
  • 22
  • 13
  • 12
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Popular mentions
Save your money and book at another hotel in Madras. Upon checking in, I stood at the front desk for 5 minutes and then finally rang the bell. The front desk person came out behind the door and told me he was watching the news. He tried to give me an update of the worlds events like I did not have a smart phone. I reserved two rooms over Labor Day and the price was definitely not worth it. The carpet and furnishing were extremely outdated for the price of the rooms. Carpet was rolled up in some of the hallways, so be careful not to trip over them. There was dust build up in every corner of the rooms on the carpet. DO NOT work on the trend mill at this facility as they are from the early 1990's and I almost fell off of it due to the narrow and worn-out track. Tried to check out 1 hour late and was denied; you would think with the lack of decent, clean carpet and out dated things throughout they would have at least granted me a late check-out. I will be booking at Econo Lodge or Quality Inn for future basketball trips to Madras.
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Response from crosskeysstation, General Manager at Inn at Cross Keys Station
Responded 1 week ago
We are sorry you feel this way about us. Our staff is renowned to be polite, welcoming, and well conversed with our guest. It is something that sets us aside from the other hotels you mentioned. However, our staff should have noticed you at the front desk if they were in the back office. Our treadmill was purchased new in 2010 and is continually serviced twice a year. Not to mention the deck and tread was replaced in July of this year. Our hallway carpets will be replaced this winter due to the reasons you mentioned above. in regards to the late checkout, this is a request that we get every day from our guest. We try our best to accommodate all the requested late checkouts. It does depend on our stay-over to checkout ratio and we usually honor 3-5 of those request per day.
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Miguel made our check in simple and without stress! He was super personable and funny. I wish all hotels could have a front desk person like him because it is the very basis of knowing what kind of place you are staying in. Great decor! Thanks Miguel!
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Response from crosskeysstation, General Manager at Inn at Cross Keys Station
Responded Aug 25, 2019
Thank you for the awesome review! Miguel is a wonderful addition to our hotel and he always has a positive attitude!
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Very quiet, off the main junction of Madras. Comfortable, clean, and very quiet. Other Madras hotels are on the main highway and consequently have noise all night long. Trucks breaking to make the corners. This Inn is up the hill a couple of blocks, near the Safeway. Great location. Nice staff, too. It's best to unload at the door, then move your car to the parking lot. We will stay again 😊
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The staff was amazing. Rome were well cared for clean and comfortable. The lobby was so comfortable I never have before taken time to enjoy a lobby. We enjoyed a sun area outside and the indoor pool and hot tub gave us a nice relaxing spot in our trip.
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The Only place in town where you get THE BEST: Customer Service: Who always show kindness,Respect,and Care for everyone who come and stay every night and day. Rooms: that feel like the comforts of home. A wonderful hot breakfast in the morning. The Inn at Cross Keys is Definitely the Best place in Town!
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Previous
PRICE RANGE
$117 - $137 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonCentral OregonMadras
NUMBER OF ROOMS
72
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Frequently Asked Questions about Inn at Cross Keys Station
What are some of the property amenities at Inn at Cross Keys Station?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Inn at Cross Keys Station?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Inn at Cross Keys Station?
Yes, free parking is available to guests.
What are some restaurants close to Inn at Cross Keys Station?
Conveniently located restaurants include Rio, Black Bear Diner, and Geno's Italian Grill.
Are there opportunities to exercise at Inn at Cross Keys Station?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Inn at Cross Keys Station located near the city center?
Yes, it is 0.7 miles away from the center of Madras.
Are any cleaning services offered at Inn at Cross Keys Station?
Yes, laundry service and self serve laundry are offered to guests.
Does Inn at Cross Keys Station offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Inn at Cross Keys Station accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.