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hate to give a bad review to any place because I'm certainly aware of how it can affect the development of a business that has possibilities. I do not need to recap the previous negative reviews - I agree with each of them. We should...More
Thank Paul H
Response from 477devonr, Manager at Cerulean HotelResponded October 6, 2017
Thank you for your feedback we greatly appreciate it. We did not provide a clean product for you and this is unacceptable. We will address these issues. All of our rooms do have hair dryers. Unfortunely your room was missing one and we fell short...More
When traveling to see the total eclipse this summer, my wife and I had rented a room here through expedia thinking that the phrase "a running-Y property" meant that it was located on the running-Y ranch. The day of our check-in, we discovered that it...More
Thank Joe C
Response from George R, Manager at Cerulean HotelResponded October 3, 2017
Thank you for the great review of our hotel! We are happy to hear that our staff was friendly and accommodating to you and that you received great service. We appreciate your feedback and hope that you enjoyed the eclipse.
The location was good and the lobby welcoming. The website said they offered a shuttle to the Running Y Resort and we had planned to take it to go to dinner, but when I asked about it, the reception clerk grudgingly said "I guess you...More
Response from 477devonr, Manager at Cerulean HotelResponded September 23, 2017
Thank you for taking the time to complete a review. We do offer shuttle service with advance notice and take daily trips to the Running Y. We ask advance notice so we can ensure we have the proper staffing levels to fulfill the requests of...More
This motel, has recently been purchased by The Running Y properties. Unfortunately they chose to open the property without renovating the 30 plus year old rooms. The facility is more than just tires it is worn out. To be able to sit on the couch...More
Response from 477devonr, Manager at Cerulean HotelResponded September 13, 2017
Thank you for proving additional feedback, we greatly appreciate you taking the time to write a review. We are in fact still working on improvements to the hotel and have accomplished a lost and invested a lot in the property since taking ownership. Improvements include,...More
Response from 477devonr | Property representative |
We welcome pets to our hotel. We charge a $25 non refundable pet fee. If you would like further information regarding this topic. Please don't hesitate to reach out to us. Thank you for your interest in... More
We welcome pets to our hotel. We charge a $25 non refundable pet fee. If you would like further information regarding this topic. Please don't hesitate to reach out to us. Thank you for your interest in our hotel.
Devon J Ross