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Cimarron Inn & Suites Klamath Falls

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3060 S 6th St, Klamath Falls, OR 97603-4610
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Traveler (69)
Room & Suite (42)
Dining (2)

About

#7 of 23 hotels in Klamath Falls
Location
Cleanliness
Service
Value
Located in the heart of Klamath Falls, Cimarron Inn Klamath Falls is just minutes from historic downtown, Klamath Museum, shopping venues and the award winning Running Y golf course. Complimentary amenities include Breakfast Buffet, High Speed Wi-Fi, Premium Bedding and Seasonal Heated Outdoor Pool.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Non-smoking hotel
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English
789Reviews5Q+A100Room tips
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Popular mentions
Julia H wrote a review Nov 2020
San Francisco, CA15 contributions5 helpful votes
I hate leaving bad reviews. I should give it 1 star but the lady at the front desk did rectify the issue. We had our well-trained 8 lb dog with us and even paid an extra pet fee. The room was not cleaned and there were huge stains on the carpet. It looked really rough and gross. The bed was not made and the bathroom was dirty. We promptly went to the front desk and complained. She seemed embarrassed about the situation. We got a different room and it was completely different and clean. It did have a heavy air freshener smell. How did this happen to us? Is it because we had a dog or that I used my Chase points? I'm disappointed that this hotel showed in my Chase Rewards search too.
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: Avoid this hotel
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Response from Tina M, General Manager at Cimarron Inn & Suites Klamath Falls
Responded Nov 24, 2020
Dear Valued Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I wanted to personally address the complaint about your stay at our hotel. We take such claims very seriously. Our housekeeping protocols are very important to us and we make sure that we inspect all of our rooms before check-in. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. I am sorry that we failed to do this during your most recent stay. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality and service.
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Alacrout wrote a review Nov 2020
Los Angeles, California99 contributions27 helpful votes
I had a hard time deciding whether to give this place 2 or 3 stars... Ultimately decided to be generous and give it 3 stars because there were a few things wrong with our experience here, but we’ve definitely stayed in worse places. We had 2 rooms and neither room was very clean. They weren’t the dirtiest, but it was similar to doing the bare minimum to make the room look somewhat presentable. One particularly gross problem on this front was that a previous guest’s leftovers were still in the fridge. And of course, in 2020, any lack of cleanliness should sound an alarm. Klamath Falls in general seemed like one of those communities who don’t believe COVID-19 is real, or at least don’t take it seriously. Between Cimarron Inn, 2 restaurants, and a gas station we visited, there were many ppl without masks and employees who begrudgingly put masks on when interacting with customers (one even told us that she wouldn’t bother if her employer didn’t make her). Anyway, back to Cimarron Inn specifically... Other problems: The laundry machines were broken and the hotel staff was a mixed bag of polite and rude. Some were fairly nice. Some were a little standoffish. All that being said, it wasn’t all bad. The beds were fairly comfortable and we slept well. There was a pool that looked clean and would be fun to use in non-pandemic times, though it was crowded with people who don’t care about pandemics. Overall, I give this something between 2 or 3 stars, something a little below average. If you’re on a tight budget, this’ll do without being the worst. But if you have high standards, you can definitely do better than this. I survived my time here, but if I’m ever in Klamath Falls again, I’m staying elsewhere.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Tina M, General Manager at Cimarron Inn & Suites Klamath Falls
Responded Nov 9, 2020
Dear Valued Guest, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Thank you for taking the time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations especially with our services and amenities. Actions shall be taken to improve everything on priority and you can have a better stay next time. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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Binturong wrote a review Sep 2020
Portland, Oregon98 contributions62 helpful votes
We had a nice stay here during our trip to Crater Lake. Check in was extremely pleasant, the friendly receptionist explained everything that was different during covid times so we were aware of the changes. For example the pool was open but there was a sign off sheet, no housekeeping during stay, if you needed supplies you could come to the lobby to get it. She also had food recommendations and told us restaurants that were open for dine in, which we really appreciated. The rooms are large with a sofa, a fridge and nice TV. They have WIFI but I didn’t use it. The bed is comfortable and they give you plenty of pillows. Everything was clean but the bathroom was a little dated and could use some TLC, the shower was great with lots of water pressure. This would not prevent me from staying on the property again. The prices are good here and the cleanliness and service were very good. Checkout was fast and just as friendly as check in.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Tina M, General Manager at Cimarron Inn & Suites Klamath Falls
Responded Sep 13, 2020
Hi Binturong9, Thank you for letting us know how satisfied you are with our services and accommodations. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. Once again thank you so much for your high rating. We look forward to serving you again.
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Yuri P wrote a review Aug 2020
Columbus, Ohio170 contributions95 helpful votes
Stayed here for 3 nights. Room was good size, many channels on TV and free good speed WiFi. Bed was very comfortable. However the restroom needs to be renovated. There were stains everywhere, on the walls, on the floor in the bath, at least they have to replace at least 20 years old overworn toilet seat. Bottled water, canned vegetables were all frozen on the lower shelf on the refrigerator. There was no housekeeping in 3 days, and that is OK as many hotels do not do that during covid. But I was not told about it during the check in. There were not enough towels and shampoo in the room for 3 nights (and I was alone in the room!). A lot of stains in outside corridors and stair cases. Room key worked one out of every 3 attempts. Overall the age and condition of this property is below to what I would recommend.
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Date of stay: August 2020
1 Helpful vote
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Response from Tina M, General Manager at Cimarron Inn & Suites Klamath Falls
Responded Aug 25, 2020
Dear Valued Guests, Thank you for sharing this experience with us. I am happy to read the pros of your experience, yet I regret to hear of your dissatisfaction with our service and room cleanliness during your most recent stay with us! Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. Know that actions shall be taken to improve everything on priority and you can have a better stay next time. Please keep us in mind for your next stay in the area. Thank you very much.
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Seattle Dude wrote a review Jul 2020
Seattle, Washington7 contributions3 helpful votes
Situated on the edge of town, we were really happy to find this gem. The motel appears to be family-owned. The reception area was just upgraded and so was our room, with new carpets and TV. Amazingly, the pool was open despite the Covid for our travel-weary children. Across the street there is a Dollar Store and a Dutch Brothers Coffer. Behind the motel is the Wood Line State trail, so you can take nice jog in the arid desert climate. There is also a dog park next to the trail for your pooch. The motel is offset from the main drag so traffic noise was not too bad.
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Date of stay: June 2020
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Response from Guest_Relations_MHR, Guest Relations Manager at Cimarron Inn & Suites Klamath Falls
Responded Jul 5, 2020
Hi Seattle_Dude33, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our location, great amenities, our pool and our services. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We are glad you enjoy staying with us and we hope to see you again.
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PRICE RANGE
$69 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cimarron inn klamath falls hotel klamath falls, cimarron hotel klamath falls, cimarron motel klamath falls
LOCATION
United StatesOregonKlamath Falls
NUMBER OF ROOMS
107
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Frequently Asked Questions about Cimarron Inn & Suites Klamath Falls
Which popular attractions are close to Cimarron Inn & Suites Klamath Falls?
Nearby attractions include OC and E Woods Line State Trail (0.2 miles), The Oregon Gift Store (0.4 miles), and Trappers Inn (0.5 miles).
What are some of the property amenities at Cimarron Inn & Suites Klamath Falls?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cimarron Inn & Suites Klamath Falls?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cimarron Inn & Suites Klamath Falls?
Guests can enjoy free breakfast during their stay.
Is parking available at Cimarron Inn & Suites Klamath Falls?
Yes, free parking is available to guests.
What are some restaurants close to Cimarron Inn & Suites Klamath Falls?
Conveniently located restaurants include Nibbley's, Wubba's BBQ Shack, and Italianna's Ristorante and Gelateria.
Are there opportunities to exercise at Cimarron Inn & Suites Klamath Falls?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Cimarron Inn & Suites Klamath Falls?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Cimarron Inn & Suites Klamath Falls?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Cimarron Inn & Suites Klamath Falls accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.