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Cerulean Hotel, a Running Y Property

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Cerulean Hotel, a Running Y Property
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166 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Klamath Falls, Oregon
Reviewed September 18, 2014

I stayed in this motel quite frequently while I was in the process of moving back to Klamath Falls. I had worked for the State of CA and traveled throughout CA for my job, so was used to staying in lodging mostly in CA. Quality Inn doesn't compare to Embassy Suites but it is nice, clean and has EZ access...

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Helpful?
Thank Sherry D
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

Thank you for choosing to stay with us while on your work travels. I am glad to hear that you enjoyed your stay and the location and surrounding business in downtown. Please feel free to stay with us again if you are coming through Klamath Falls! Have a Great Day, Victoria Haley Director of Sales

El Dorado Hills, California, United States
Reviewed September 7, 2014

Problems with the reservations, problems with the room. Not a good place to stay. Room floor slanted, mold in bath and room (see pictures). Room does not look anything like the pictures on the web or in brochure.

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Thank Hedgehog1313
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

Thank you for staying with us. On behalf of the staff I would like to apologizes that you did not enjoy your experience at our hotel. We do our best to offer clean, affordable, safe with great service. I hope that you will stay with us again in the future and give us a chance to change your mind. Best...

Ogden, Utah
Reviewed August 29, 2014

We arrived at night and it looked a little dark and scary. It is in an older part of town. Very quiet. Then we got to the room. WOW! It was spacious! It was a perfect set up for our family of 6. It wasn't all new but very clean with updated blankets on the beds. My husband and I...

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Thank Rana H
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

We are so glad to hear that the three bedded suite was the right fit for your family. It is a very unique room and we appreciate when it gets used to its full potential. I like your comment regarding having room for your bikes. We are working to be more bike friendly being able to offer guest the option...

Elko, Nevada
Reviewed August 25, 2014

This is the worst hotel I've ever stayed at. We had bugs outside our room as well as in. Not only did our room have dirt on the floor when we arrived, the TV didn't work right and you could literally hear our neighbors flushing their toilet all night. Needless to say after we spent one hour killing bugs inside...

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Thank aKat_Loves_TO_Travel
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

Thank you for letting us know the issues with your stay. We typically keep very clean rooms, and usually have no problem keeping the season infestation of Midges out of the hotel room. As for the outside if the room the midges are a seasonal pest for all of Klamath Falls. I hope that you will try staying with us...

Reviewed August 24, 2014

Safe didn't work and the desk girl did not know how to fix it. Could not get the TV to work. The wifi gave up after 10 mins. The breakfast had no hot food such as eggs or bacon, didn't even have bread to make toast! Definitely one to avoid!

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Thank Mike N
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

Thank you for staying with us. We do serve eggs, and sausage with breakfast as well as waffles. I am sorry that our front desk attended was not able to help you with the safe. She would have been happy to help you with the TV however those are easy to fix. I hope that you will stay with is...

Kirkland, Washington
Reviewed July 31, 2014

Booked this site unseen on a trip through Oregon and it was the nicest of the Quality hotels we stayed at. It's on older property, but well cared for and the staff was helpful and pleasant. We enjoyed the pool after a long day on the road and were happily surprised by the large selection of breakfast choices on our...

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Thank summertripping2014
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

Thank you for staying with us, and for sharing your experience. I am glad to hear that you and your family were able to enjoy the pool. I am also very excited to hear we were one of the better Quality Inns you have stayed at! Thank You! Victoria Haley Director of Sales

Redding, CA
Reviewed July 22, 2014

It was around 11 pm at night on June 20th that I pulled off for the night in Klamath Falls, OR on my way North. Quality Inn just happened to be right at the bottom of the exit. I was greeted by a friendly, smiling night clerk. I asked if they had any rooms available and without any hesitation she...

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Thank cemoosemama
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

Thank you staying with us. We are glad to hear that the staff made the difference for you. We strive to provided clean room, and great service. We appreciate your business! Thank You- Victoria

Graeagle, California
Reviewed July 20, 2014

Used toothpick on floor. Still there after they cleaned room. No washrags for second night. Cheap light bulbs so no light. He took the heat lamp out of the bathroom to save money. Not a problem in July. What about January? Had to go get in-room coffee for the second night. Just felt like the management was arm wrestling you...

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Thank Deborah W
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

I am sorry to hear that we did not meet your expectations for your stay. While the property is older we do our best to make sure that we keep it very clean, and provided guest with service that well exceeded the value. I hope that you will try us again, and give us another chance to prove our value....

Santaquin, Utah
Reviewed July 18, 2014

This is apparently an older property that Quality Inn has tried to upgrade but it doesn't quite make it. Has all the amenities of others, such as safe, hair dryer, iron, etc., but the furniture is worn and stained. We asked for and ADA room which was adequate, and the room was HUGE, with a couch, tables and 3 more...

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1Thank TravelerADA
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

We appreciate your review, and will take your comments into consideration when making upgrades in the future. We are glad that you stayed with us, and greatly appreciate your business.

California Hot Springs, California
Reviewed July 8, 2014

Absolutely the best place to stay in Klamath Falls. We were within walking distance to Klamath Lake and Veterans Park. A Parade came right by the Inn and the Fireworks set off at Lakeside were Beautiful and directly above. The room was spacious and the staff were all very nice. We couldn't have had a better experience. Thinking of coming...

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1Thank Karla T
Victoria H, Director of Sales at Cerulean Hotel, a Running Y Property, responded to this review

We are so happy to hear that you were able to stay with us for the 4th of July. We are in the perfect location for the fireworks, and parade we can't wait to see you again in December. Thank you for staying with us. Sincerely- Victoria Haley

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Cerulean Hotel, a Running Y Property

Address: 100 Main Street, Klamath Falls, OR 97601 (Formerly Quality Inn)
Location: United States > Oregon > Klamath Falls
Price Range: $72 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cerulean Hotel, a Running Y Property 2.5*
Number of rooms: 82
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Also Known As:
Quality Inn Klamath Falls
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Questions & Answers

Here's what travelers have asked, with answers from Cerulean Hotel, a Running Y Property staff and other travelers.
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Questions? Get answers from Cerulean Hotel, a Running Y Property staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms all great quality,make reservations a week or two in advance if you want a kitchenette all rooms come with a fridge and microwave”
 of 5 bubbles stephiejoynook, 1 week ago | Read review
“If cushion size pillows for the bed won't do it for your sleep, ask if standard pillows can be provided.”
 of 5 bubbles ronandsue2015, Nov 17, 2016 | Read review
“I'd recommend the second floor for quiet, though there is no elevator.”
 of 5 bubbles MerlinCoyote, Sep 12, 2016 | Read review
“Find another place to stay.”
 of 5 bubbles dianeg655, Aug 7, 2016 | Read review
“Ok for stopover, but could be a better experience if more clean.”
 of 5 bubbles pdey79, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question