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Best Western Plus Northwind Inn & Suites

Traveler (48)
Room & Suite (31)
Dining (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Spa
Banquet Room
Business Center with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
24Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1,039Reviews
69Photos
7Q+A
100Room tips
Traveler rating
  • 620
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  • 87
  • 17
  • 35
Time of year
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Popular mentions
I booked a room for my parents for one night to go to an event in Portland 04/13/19 - 04/14/19. The reservation was made through their website they did not mention that there is any renovation at the hotel. When my parents who do not speak English FLUENTLY got there, they asked
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Response from NorthwindInn, Manager at Best Western Plus Northwind Inn & Suites
Responded 3 days ago
Soso, your parents initially checked in and were accommodated on the third floor, which had a coat of paint in the hallway the day previous. As your mother was sensitive to the odor, Bella was able to shuffle rooms around and accommodate them on the ground level, which had no paint or renovation ongoing. Everyone agreed to this initially and the reservation was prepaid in advance. If we are providing accommodation, even an upgraded room type for your folks with none of the issues that were affected by the minor renovations, the cancellation policy still applies and you cannot just be demanding refunds because one feels like it. You and your party repeatedly asked Bella for her full name, which none of my front desk agents are required to provide to anyone and serve no helpful purpose in the least. When Bella called me that day I could hear the commotion caused by your party in the background in the lobby despite her having stepped away. We always go above and beyond to provide outstanding hospitality as borne out in the numerous reviews below, but we cannot suffer these kind of poor displays of behavior when we have upgraded the room and alleviated the initial concern of the minor paint smell in the hallways. This is especially true when Bella juggled around rooms and went out of her way despite what your review would have others believe.
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Hotel's Favorite
I have stayed at this hotel many times. This location is very clean, quiet and the employees are exceptional. It is close to the freeway and great shopping at Bridgeport or at the Washington Square Mall
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Review collected in partnership with Best Western
Response from NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites
Responded 4 weeks ago
Hello Pamela We are so happy you continue to choose our hotel for your Portland hotel accommodations. Hope to see you again soon. Have a wonderful day. Amy
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We thoroughly enjoyed our stay. I cannot think of anything that would have made our stay better or more comfortable. One of the most comfortable beds I have ever slept in. Great breakfas! The staff was very pleasant and willing to be helpful.
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Review collected in partnership with Best Western
Response from NorthwindInn, Manager at Best Western Plus Northwind Inn & Suites
Responded 3 days ago
Glad you enjoyed the premium pillow-top Simmons mattresses in our guest rooms! We welcome you back for your next stay with us!
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We stayed here April 3 with our two children and two separate rooms. Woke up to ants all over the bed all over the room. I told customer service/ Management and she said it’s typical for this time year. No compensation given. I totally expected
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Response from NorthwindInn, Manager at Best Western Plus Northwind Inn & Suites
Responded 1 week ago
While we do take a lot of pride in our location here in the beautiful Pacific Northwest, unfortunately we do deal with this issue as do others this time of year due to the weather. We deploy a pest control company as well as in-house all natural solutions to keep this issue very minimal year round. Sorry for your experience that was less than satisfactory.
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Hotel was very nice and clean. Staff is fantastic. Pleasant check in. Breakfast is great too! Not any parking for trailers. They did accomadate me and I took up more than one parking space. During the busy season I'm not sure if they would allow it. Just an FYI if you happen to
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Review collected in partnership with Best Western
Response from NorthwindInn, Manager at Best Western Plus Northwind Inn & Suites
Responded 1 week ago
Thanks for the great review! We are happy to accommodate when we are able to do so.
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I assume that like everything you need to be 21 as they always ask for your drivers license and a credit card - so no cheating here. You can always go on line and find that out.
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Do you have HD TV and a large cable package?
Yes, they had HD TV and a decent cable package
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is he place pet friendly
No they are not
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Do all of the King Suites have the Jacuzzi tubs?
I don't think so. I believe we had a king size be but not sure if it was a "King suite".
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I di not notice much shopping nearby. And I had a rental car, so public transportation wasn't noticed either.
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12
"I won’t recommend anybody of staying there"
"Ask where they put the families with children. We usually ask for a top floor room, as you don't have people walking above you."
"Room 300 is quiet and away from elevator."
"Room 122, look at my review"
"Pillows provide no support. The bed was harder than I like. I suggest firmer pillows and pillow-top mattresses would improve the room. Try not to book a room with windows facing the busy highway."
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PRICE RANGE
$113 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western northwind hotel king citybest western tigardtigard best westernbest western portland
LOCATION
United StatesOregonKing City
NUMBER OF ROOMS
71
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