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Comfort Inn & Suites Hermiston

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Traveler (8)
Room & Suite (17)
Dining (4)
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Overview
  • Excellent29%
  • Very good27%
  • Average20%
  • Poor13%
  • Terrible11%
Travelers talk about
“truck stop”(13 reviews)
“waffles”(8 reviews)
“semi trucks”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (81)
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11 - 15 of 80 reviews
Reviewed June 27, 2017

Customer service was terrible. The hotel had water on the steps and floors with no wet floor signs. The front desk man lied and said there was a $50. Security deposit and my bank card was charged $110.

Thank londy338
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded June 28, 2017

I would like to apologize for your stay at our hotel and the experience that you had. We do not have any male front desk stay and do not charge a security deposit. We hope that you try us again.

Reviewed June 26, 2017 via mobile

We were very impressed with how clean and new everything was in this hotel. The bathroom was especially nice with a glass door shower. The only issue we had was that the ceiling was very thin in that we could hear every stomping footstep from...More

Thank Phillitravels
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded June 28, 2017

Thank you for your comments. We are happy to hear you enjoyed our hotel. Sorry about the loud foot steps above you. We have at the front desk many hidden restaurants options in town that have amazing food options. If you stay with us in...More

Reviewed June 25, 2017 via mobile

I don't like writing "bad" reviews....but when the A/C never cooled our room, refrigerator was warm, dog hair and stains on pull out sofa, and ice maker on our floor was out of order, and pool was also out of order.....just too many things went...More

Thank baileysmom360
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded June 26, 2017

Sorry to hear you did not enjoy your stay with us. We do have several pack and plays and cribs available to guests upon request. We had a unexpected maintenance event in the pool and had to close it down. Again sorry you did not...More

Reviewed June 17, 2017

We would not have stayed at this motel, but it was dark and stormy on unfamiliar mountain roads and we just wanted a room. Since this motel is located all by itself and there isn't another room for miles they charge over $100 a night....More

1  Thank Dawn W
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded June 19, 2017

Sorry to hear you did not enjoy your stay with us. We hope that you would try us again.

Reviewed June 13, 2017 via mobile

This was a beautiful hotel. Excellent staff very professional. The only thing was the scramble eggs looked very different and the Color was off. And actually tasted funny and were very overcooked with brown crust.

Thank Bobbi C
Response from Jackie S, General Manager at Comfort Inn & Suites HermistonResponded June 14, 2017

Thank you for responding to our survey. The Staff is very happy you enjoyed your stay with us and hope to see you in the future. Sorry about the eggs. The Staff of Hermiston Comfort Inn & Suites

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About
Amenities
Top amenities
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Business Center with Internet Access
Things to do
Pool
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$95 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$95 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (8)
Room & Suite (17)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"All the same"
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"Call another hotel"
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"If you decide to stay here, think twice."
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"Some rooms face parking lot for overnight trucks, may be noisy."
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