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Red Lion Inn & Suites Grants Pass

Room & Suite (23)
Pool & Beach (4)
Dining (2)

About

#16 of 20 hotels in Grants Pass
Cleanliness
Service
Value
Located in beautiful southern Oregon off Interstate 5, is the 70 room, newly updated Red Lion Inn & Suites Grants Pass. Grants Pass enjoys a desirable climate year-round and the Rogue River, parks and theaters are nearby with lots of activities and planned adventures just waiting for guests of the Red Lion Inn & Suites Grants Pass. Kids under 18 always stay free with an adult. Dogs welcome with nominal fee.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
29Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
9Reviews
7Q+A
2Room tips
Traveler rating
  • 2
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  • 3
  • 1
  • 0
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Popular mentions
I loved this hotel. We stayed 1 night on a trip recently. The pool is clean and generally empty! Staff is friendly and accomadating. The interior decorations have been restyled and updated in recent times. Dont let the outside deter you as it seems very low key, and it is...in the best of ways. I believe they are repainting and remodeling the outside right now. Would stay here again, if in town. Loved loved it!
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Response from redliongrantpass, Hotel Manager at Red Lion Inn & Suites Grants Pass
Responded 6 days ago
Dear Guest, Greetings from the Red Lion Inn & Suites Grants Pass. It is indeed a pleasure when our valued guest share their stay experience positively Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.
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Several prominent national booking sites list a "suite" on this property with a king bed and sofa bed. You'll see nice photos of what looks like a king bed room, you won't see a sofa in those, and you'll assume it must be in the other room of the suite. At check in you'll notice the "suite" has transformed into a "junior suite," which the front desk will say is all they have, not just tonight but any night. Upon coming into your "suite" it'll be...a room with a bed and a couch. Not even a half-wall separating the room into two areas, nothing to indicate it's anything at all but a room. I've stayed in many hotel rooms with a bed and a fold-out that didn't have any pretensions at suitehood, and they looked identical to this ROOM. It was already getting late, so we just stayed put since there aren't tons of hotels with suites in this town. If I'd known, I'd have booked an ACTUAL suite in Medford or Ashland. We book suites because our baby has a hard time sleeping with anyone else in the room with him. So we've now had a sleepless night thanks to the poor listing practices of this hotel. It is a scam when these properties list fake "suites" and room types they don't even HAVE so that travelers are taken in by their lies. Maybe having some reviews up about this deceptive and fraudulent practice will inspire some changes.
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Response from redliongrantpass, Hotel Manager at Red Lion Inn & Suites Grants Pass
Responded 1 week ago
Dear Valued Guest, Greetings from the Red Lion Inn & Suites Grants Pass We are very much concerned with your feedback and observations. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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We stopped for a one-night stay over the weekend oh, we're very surprised at the low rate. I'm sure it's because they're in the middle of a remodel. We were very surprised that they had to Continental breakfast which we didn't go to because it was Mother's Day. The rooms were clean , loved the toiletries, and the bed was comfortable. Kind of funny the way you have to walk either one end or the other of the building to get in or out?? Pretty much a nice quiet clean, and updated Hotel. It's centrally located. Will definitely come back! By the way they have a pool that's open 24 hours wow and it's heated . Didn't make it there either but thought it was worth mentioning.
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Response from redliongrantpass, Hotel Manager at Red Lion Inn & Suites Grants Pass
Responded May 16, 2019
Dear Guest, Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. I am very happy to hear that you like our clean room, good toiletries and comfortable bed. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Sincerely, Hotel Manager
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I rented a room here for a few nights while I was visiting the area and there were problems with the shower and heat in my Airbnb rental. The room was very nice and modern and clean. I would not recommend it for dog owners though as it is in an urban area with no where to walk them.
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Response from redliongrantpass, Hotel Manager at Red Lion Inn & Suites Grants Pass
Responded Mar 15, 2019
Dear Guest, Thanks for the comment. I am very delighted to hear that you like our modern and clean room with well-maintained amenities. We have noted all your concerns and informed the department head to take required actions. We hope to see you back into our hotel in the near future if you decide to visit Grants Pass. Sincerely Hotel Manager
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I came here based on the high review rate - and can say, it is not warranted. You have to book through Hello Rewards - I made an account because the price was much better - for a room with a single queen size bed. I drove to the Hotel and was using the WiFi in the lobby to finish booking - the receptionist told me they didn't have the room that I was booking available - but the website said it was, so I kept going. Hello Rewards let me get to entering in my CC info - the phrase was - Book Now - not checking for rooms ... and then just kept giving me errors - eventually I refreshed it and the "best" option was a room a third again as expensive. And, I still couldn't get the rewards points for it ... not that that matters as I am spending my morning trying to get my CC info off Hello Rewards and then delete the account - which YOU CAN'T DO YOU YOURSELF - YOU HAVE TO CALL THEM. Also, the doors to the outside didn't close all the way (kinda defeats the point of the keycard), the hallways stink and the bed is a metal frame on wood floor and squeaks every time you move. Mostly though, it's the bait and switch and then complete lack of control of my CC info and account now :( 2 stars for friendly staff and good sized room with moderately clean looking everything.
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Response from redliongrantpass, Hotel Manager at Red Lion Inn & Suites Grants Pass
Responded Feb 22, 2019
Hello Guest, Greetings from the Red Lion Inn & Suites. We appreciate your feedback and understand your concerns. Apologies. We will investigate this and will try to take up the issues for improvement and implementation. Look forward to seeing you again. Sincerely, Hotel Manager.
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PRICE RANGE
$97 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shilo inn grants pass hotel grants passgrants pass shilo inn
LOCATION
United StatesOregonGrants Pass
NUMBER OF ROOMS
70
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