Another year older, and whatnot. The hotel is nice, nothing special. Covid has everything all topsy-turvy. It was especially nice to walk into a restaurant, sit down and dine in. Food was decent, service fair. Everything was clean and sanitized. The casino has a mix of older and newer machines. Lots of PPE available. Nothing to write home about, but all in all a pleasant enough place to throw away money.
With the battle of Covid-19 among us, I was VERY LEARY in taking my husband someplace for his birthday. But Three Rivers Casino is close enough to home yet far enough to really feel like we got away. They had specific entry and exit doors clearly marked. Whether it be in the casino or just in the hotel lobby, someone on the hotel/casino staff was sanitizing constantly, and they enforced the face-covering policy politely at the same time cracking down and making sure everyone was wearing them! Any staff members that I personally dealt with were very friendly, helpful, and in a great mood considering having to take on extra measures for Covid-19. I will certainly go back and recommend it to others! Thank you Three Rivers Casino & Resort!! Robyn C
We had a great time for our anniversary weekend. Food was great at Bonfire. Clean rooms. Staff friendly and very helpful. Enjoyed the casino they are on top of keeping everyone safe. We will be back soon.
I love this property however I have 3 complaints. The front desk staff is not friendly at all. Secondly they are not advising guests that the entire property is 100% closed down from 4a to 7a. I went to my car at 6a in PJS to grab aspirin and was LOCKED out for an hour! There was another woman smoking also locked all the way out for hour. This is a security issue and doesn't sound legal. In any case the front desk needs to advising guests that this is the policy. Thirdly, the bar served us rotten margarita mix and 2 drinks later we were in room at 6p barfing. I tried to call front desk twice to let them know and nobody answered. Really ruined our night to say the least. I rated this stay as very good as the restaurants(food is amazing and casino staff are excellent.
We had good customer service on check in and on check out . The rooms were very nice and clean ànd the casino wasn't crowded the food was also very good and easy to find parking was also good and it was easy to get to 101 north .
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