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The Valley River Inn

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#7 of 34 Hotels in Eugene
GreenLeadersSilver level
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538 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Round Rock, Texas
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 2, 2016

The hotel is going thru a renovation, new decor, updated equipment, ample room. Great swimming pool and spa. Shuttle drive to the airport, great food, excellent service, bikes to ride. Nearby mall, theater and other places to dine nearby. The river is great for walking, and there is a park nearby.

Helpful?
Thank HighPriestess8
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you for the nice review. Spring is in the air and our location is perfect for relaxing and rejuvenating. Plan another trip back soon! More 

Sisters, Oregon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 29, 2016

the room had a very comfortable bed with lots of pillows. couch and chair plus a desk with chairs,balcony.they offered a menu of the sweet water restaurant in the hotel. you also could not hear the person showering in the bathroom.

Helpful?
Thank H2OGirl57
Cheryl M, General Manager at The Valley River Inn, responded to this review

So happy you had a good night rest with us! I hope you tried Chef Rays food in SweetWaters......My favorite, the Crab Cakes! More 

Eugene, Oregon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 21, 2016

This is the perfect place for both relaxed breakfasts and breakfast meetings. Thanks to their wonderful server, Candy, I am now scheduling meetings here regularly. She truly cares about her customers and can help an early morning visitor navigate the menu. The tables are large enough to set up computers and still have room for plates and cups. The chairs... More 

Helpful?
Thank jan p
Cheryl M, General Manager at The Valley River Inn, responded to this review

Candy is such a delight to see first thing every morning serving breakfast in SweetWaters. She "gets it"! Thank you for mentioning her and writing such a wonderful review on Trip Advisor. I hope to meet you on your next meeting. More 

Salem, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 21, 2016

Extremely disappointed. Outdated. Broken fixtures. I have never written a review before but had to here. It makes an old motel 6 look like a palace. We are 70s graduates from U of O. We have not been back for many years and look forward to seeing the area again, Big mistake picking this hotel. Mark

Helpful?
1 Thank Michele F
Cheryl M, General Manager at The Valley River Inn, responded to this review

Mark, This was hard to read and please know that I take your feedback serious and I am very sorry we let you down. We are planning a multi million dollar renovation for next year as we know the Valley River Inn needs some updates, but cleanliness and a well maintained hotel are my goal today and always. I will... More 

Seattle, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 19, 2016

When I checked in there was a problem after I had booked two rooms through Hotwire. The girl who seemed to be a new receptionist found that Hotwire only paid them for one room but not the second. Problem was it wasn't my fault but I had to stand there while she contemplated giving me my second room. Check in,... More 

Helpful?
2 Thank Donna H
Henderson, Nevada
Level Contributor
12 reviews
8 hotel reviews
4 of 5 stars Reviewed February 16, 2016

This is based on one one-night stay. My only interaction with staff was at check in. Friendly and drama free. It's a large place and I was there on a weekend with no games or conventions. It felt like I had the section of the hotel to myself. The property is aging but they're doing a good job of keeping... More 

Helpful?
Thank Kevin5172
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for writing to Trip Advisor! Next time you must try SweetWaters, Chef Ray is launching his new menu this week and we are all so excited for the new local inspired menu. Happy you will return to us. More 

Prineville, Oregon
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 15, 2016

It was nice to be at the same place where your office is having there conference. This hotel is very aesthetically beautiful and appealing, but that's where it all ends. Staff needs to say "thank-you" more when I spend my money on-site. I didn't get that when I spent my hard earned money there during my five day, four night... More 

Helpful?
Thank melvin e
Cheryl M, General Manager at The Valley River Inn, responded to this review

Please accept my apology. We are working very hard on improving the guest experience and it appears we totally let you down. I will certainly take your feedback back to my team and work towards immediate solutions. I hope you give us another chance. I do appreciate you staying and spending your hard earned dollars with us! More 

Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2016

Very comfortable, clean and friendly. We were in town for a volleyball tournament and our room was very comfortable. We were incredibly disappointed that the hot tub was not working. especially on Valentine's Day! Also, for the price we paid, we expected breakfast to be included. Shout out to Joanna from housekeeping!!!! On one of the busiest days, she went... More 

Helpful?
1 Thank Rosieinamerica
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2016 via mobile

I really enjoy my stay in Oregon at this hotel. 4.5 for me. The staff are always super friendly, rooms clean and quiet, right on the river with a bike and jogging trail. Johanna ( maid service) was very helpful. They are dog friendly with rooms for guest with dogs and rooms with no dogs for those who might not... More 

Helpful?
1 Thank Vicki A
Cheryl M, General Manager at The Valley River Inn, responded to this review

Johanna is so energetic and delivers genuine care to each of our guests daily, I am so happy she created a great memory for you. Thank you for the wonderful review and yes, we are planning a multi million dollar renovation next year. Come back and see us soon! More 

Eugene, Oregon
Level Contributor
10 reviews
5 hotel reviews
3 of 5 stars Reviewed February 14, 2016 via mobile

Husband and I stayed for a romantic night away. The room was spacious and clean. The sound was terrible. All night heard doors slamming and the TV in other rooms. The desk did discount our stay but we did not get any sleep. Not sure if we would stay again.

Helpful?
Thank Alison G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Location: United States > Oregon > Eugene
Price Range: $123 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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