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The Valley River Inn

#7 of 34 Hotels in Eugene
GreenLeadersSilver level
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The Valley River Inn
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526 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Oregon
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My daughter were in Eugene for a shopping trip, and this hotel was right across the mall parking lot. I didn't expect it to be all that great, because it is obviously an older facility, but we were pleasantly surprised! The room was good-sized and comfortable, the service was excellent and the pool was big and clean. The property also... More 

Helpful?
Thank TERRI T
Berkeley, CA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We always make out stop off of Hwy 5 here because of access to the Park, beautiful views of the river, nice walks along the river, and the staff is very welcoming... Also very dog friendly! And the restaurant is VERY good, especially if you want to dine outdoor with your pooch :-)

Helpful?
Thank eythetraveller
Vancouver, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Valley River Inn is an older property that has had furnishing upgrades.The beds are too firm for my liking and there is a surcharge for a river view. The location is convenient with restaurants and shopping across the adjacent parking lot. The Inn's Sweet Water's Restaurant has a picturesque location along the river and my breakfast the morning after... More 

Helpful?
1 Thank seizetheday212
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank for the feedback seizetheday212. We hope to see you back soon! More 

Eugene, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have had many occasions to stay in Eugene over the past 10 years and have stayed in 3 other hotels during that time. However our favorite by far is The Valley River Inn. The rooms are large and have all the amenities one could want. The views are great from each of the rooms is great, especially if you... More 

Helpful?
Thank DeanRumson
Cheryl M, General Manager at The Valley River Inn, responded to this review

That put a smile on my face. Thanks for recognizxing our hard work and great service. I just love this hotel and glad you do too! More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Rooms good, meals great, restaurant service great, All of our family enjoyed their stay and said how pleasant the staff was. Sierra, our server for our dinner was exceptional. She took special orders and got them right the first time which amazed my cousin. She was fast, courteous, and we all appreciated her efficiency.

Helpful?
Thank David M
Cheryl M, General Manager at The Valley River Inn, responded to this review

Sierra is such a wonderful person and I am so glad you enjoyed your experience with us and her! Family is a blessing and thanks for choosing us for such a special occasion. More 

Waldport, Oregon
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Having stayed here before, I wasn't expecting much. My husband made the last-minute booking via Expedia and I had a gut feeling I should cancel, but I decided to give the place a second chance. Upon check-in we were CHARGED a (refundable) $25 fee "just in case" we choose to use room service. *I will update with the amount of... More 

Helpful?
1 Thank Melaia K
San Francisco, Calif
Level Contributor
118 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been coming to the Valley River Inn for years now, mainly because my group uses the hotel for its events. I have also paid my own way to stay here more than once in the past. I don't know whether the management has changed in recent years but the low level of customer service here nowadays tells me... More 

Helpful?
1 Thank AbeLincoln115
Portland, Oregon
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with family & did not pay the rate myself, so I can't offer comment on value. We were a large group sharing an adjoining pair of rooms. That worked very well for our purposes. One room had two beds & minimal additional furniture. The other included more of a living space. Had I been traveling solo &... More 

Helpful?
Thank Moenkopi
tacoma
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Interesting view room. Not sure why we paid extra for a view room which was not only a partial view room at best and next to a very busy overpass. The room itself is nice. The outdoor pool is very nice. We had dinner at the restaurant and the food was good. Just not what we thought we were getting... More 

Helpful?
Thank textileprincess
Salt Lake City
1 review
2 of 5 stars Reviewed 2 weeks ago

Locked and secured bike stolen from the hotel parking lot. This was only the worst of the problems. In general tired rooms badly in need of refresh. Hotel staff helpful but there is only so much you can do. You can't shine sneakers or make a ilk purse out of sow's ear.

Helpful?
Thank mbwelchutah
Cheryl M, General Manager at The Valley River Inn, responded to this review

I do take Security of my guests serious and I sincerely apologize for the theft of your bike. We patrol the parking lot often but thieves are sneaky and succeed at times when we are not right there. I sincerely apologize. I have contacted Eugene Police for added patrols through our lots. We also recognize a need for a refresh... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Location: United States > Oregon > Eugene
Price Range: $131 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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