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Holiday Inn Express Hotel & Suites Eugene

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#2 of 34 Hotels in Eugene
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420 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Missoula, Montana
Level Contributor
14 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is well kept and beautiful. The pool and spa were welcoming after a long drive. The only negative comment I would have is the noise level. At five in the morning, hearing someone's bath tub draining or a child screaming is not a way anyone would like to be woke up. Over all though, nice place to stay.

Helpful?
Thank tbural
San Diego, California
1 review
2 of 5 stars Reviewed 6 days ago NEW

I recently stayed at your property and I was not happy with anything at your facility. The room was not very inviting at all smelt of moldy musty smell and there was a bunch of dust and the floor didn't look very well vacuumed. I will for sure not stay here again.The head housekeeper had a very rude look on... More 

Helpful?
Thank fredricknelson358
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I am so very sorry that this was your experience at our property! We strive to meet all our guests' expectations and when we do not we try our best to learn from them. I will be sharing your comments with our team so we can better improve our service moving forward. Again, I apologize for the experience you had... More 

Level Contributor
38 reviews
18 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed for one night. My room was quiet and comfortable. The bathroom was also clean and have large bath tub. This property seems to get aging but not a serious level. The staff was also friendly, and the breakfast was good as always. Little bit overpriced but not that much, considering the properties of this hotel.

Helpful?
Thank Dr_kchris
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to review our property! I apologize you found us overpriced and a bit aging. We always try to price competitively in the market based demand. We are working on expanding and remodeling our property by Spring of 2017, so we hope you will visit us again after that to see our exciting changes! Safe... More 

Level Contributor
162 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

No one will ever confuse a Holiday Inn Express with, say, a Four Season Hotel in one of this nation's major cities.  On the other hand, the HIE in Eugene at the University of Oregon comes as close to perfection as any chain motel can.  Everything radiates class and careful concern for the customer.  The check-in was quick, efficient, and... More 

Helpful?
Thank BigP
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for taking time to write this wonderful review. We appreciate your kudos about the different aspects of our property. We are a almost 10-year old property but our team takes great pride in making our guests feel welcomed and leaving with a great experience. I am so glad that this was the case for you and... More 

Chicago, IL
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this HIE for a college visit. It is very close to campus, about a ten minute walk to the Ford Alumni Center where our tour met. It is a walk along a busy street, so you may want to drive anyway. Our room had two beds, a couch and a mini fridge and microwave. There is a... More 

Helpful?
Thank Jennie30
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

So glad you enjoyed your stay! We are working on a 34-room expansion of our property. The construction hours are Mon-Fri 8am-5pm. We do offer complimentary ear plugs to all of our guests as well if additional sound deterrent is needed. Thank you again for taking the time to tell the world about our hotel! Safe Travels, Sarah Smith General... More 

Medford, OR
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The bloom is off the rose here once you get up to the rooms. The staff did their very best to compensate, but I wouldn't stay here again. Not worth the price. There was no one to set up breakfast the morning after our arrival, so we had to go off to all day meetings without a meal we were... More 

Helpful?
Thank Molly56A
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I am so very sorry that this was your experience at our property. As you probably noticed we are adding an addition to the property and with this our current property will be fully remodeled by Spring of 2017. The fact that our breakfast was not prepared and ready for you is inexcusable and something that is very atypical. We... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Everything was very clean and well kept. The staff was excellent; friendly, welcoming and kind. I would rate it higher than a 4, but .... it is a Holiday Inn. I would stay there again without a doubt. Excellent location to the college.

Helpful?
Thank Anna T
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We appreciate your kind words about our property! Safe Travels, Sarah Smith General Manager More 

Kansas
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed July 23, 2016

Stayed one night in Eugene to pay homage to Pre and Hayward Field. Great location near campus, Pre's Rock and Track Town Pizzza. Also close to Pre's Trail in Alton Baker Park. Very clean, quiet and helpful staff.

Helpful?
Thank Greenseeds
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

So glad you enjoyed your stay with us and all the great history of the area! Safe Travels, Sarah Smith General Manager More 

Olympia, Washington
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

Also, the staff were super helpful. They are adding more rooms too. Hopefully they will spruce up the original rooms as they are showing minor wear and tear. The beds and pillows are top notch. Lots of tv channels. Parking is easy. Location is easy walking to the Knight arena and Hayward field.

Helpful?
Thank Indiesblue
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are happy you enjoyed yourself and our comfy beds! After we complete the expansion of our property by 34-rooms. We will be doing a full remodel of our existing building in early 2017. So by late Spring 17' we will be basically a brand new hotel with the same great service you have come to expect over the past... More 

Compiegne, France
Level Contributor
120 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

a bit crowded with trials for olympics but it was a very minor issue. hotel was very quiet and clean few restaurants about 2 blocks. verybnuce pool and gym. I did enjoy my time there. standart breakfast nothing fancy but it was good. staff.polite and helpful.

Helpful?
Thank Emmanuel R
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

The Olympic Trials were an exciting albeit busy time here in Eugene! We are so happy you enjoyed yourself and had a nice evening. Cheers, Sarah Smith General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Eugene s leading Holiday Inn Express Hotel & Suites! We are just steps away from the University of Oregon, Autzen Stadium, and the historic Hayward Field. Stay with us and cheer on your Ducks for any sporting event! Families enjoy our Spacious Suites and Complimentary Hot Breakfast while business travelers take advantage of local business only a few short blocks away and complimentary wireless and hard lined internet options through out the entire hotel. Everyone can appreciate our helpful and knowledgeable staff that can get you where you need to go or help you relax. You have endless shopping and dinning options as we are in the heart of Eugene, with the brand new Boulevard Grill next door and many other down town dinning options to choose from. Eugene is known as the World s Greatest City of Arts & Outdoors and when you stay with us you have access to the best with Alton Baker Park s renowned running and biking paths located just behind the hotel. The Holiday Inn Express Hotel & Suites in Eugene is proud to be Oregon s School Activity Association s headquarter hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403-2079
Location: United States > Oregon > Eugene
Price Range: $148 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#2 Romantic Hotel in Eugene
#2 Business Hotel in Eugene
#2 Family Hotel in Eugene
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