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Holiday Inn Express Hotel & Suites Eugene

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#2 of 34 Hotels in Eugene
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Holiday Inn Express Hotel & Suites Eugene
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425 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Rotterdam, The Netherlands
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

This Holiday Inn Express property, right on the doorstep of The University of Oregon, is one of my favorite hotels in all the world. All guests are always made to feel at home and cared for by this staff, a reflection of the example set by the manager. And it is the entire staff, anchored by a desk clerk, whoi... More 

Helpful?
Thank halschroeder
Green Bay, Wisconsin
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel near the University of Oregon. It is much easier to access from the east. The hotel was super clean, our room was spacious- 2 adults 3 teens. The breakfast was the standard fare- but it was all fresh. Carly behind the desk was very helpful. The hotel did everything right.

Helpful?
Thank badger85
Albany, Oregon
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Traveling back from a family wedding reception in McMinnville, Oregon, we found TripAdvisor and searched for a room in a hotel in Eugene, Oregon. I picked Holiday Inn Express on Franklin in Eugene from TripAdvisor before and have submitted reviews in the past. On the site it offered calling the hotel or booking online. I hit the first button and... More 

Helpful?
Thank pnelson530
San Francisco, Calif
Level Contributor
126 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed only one night on a lightning quick trip to town for an all-day meeting the following day, plus I used points to book a room. Nevertheless, I made a point of asking what the room cost and compared it to the standard room since I lucked out and ended up in a Spa Suite, one of six at... More 

Helpful?
Thank AbeLincoln115
North Oaks, MN
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn & Suites in Eugene during our 9 day trip visiting Oregon. The hotel was very nice - new, clean, good breakfast, and extremely friendly and helpful staff at the front desk. They were kind enough to recommend places to eat and also printed out mapquest directions to the restaurants and to the Cascades Raptor... More 

Helpful?
Thank vacation399
Missoula, Montana
Level Contributor
14 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is well kept and beautiful. The pool and spa were welcoming after a long drive. The only negative comment I would have is the noise level. At five in the morning, hearing someone's bath tub draining or a child screaming is not a way anyone would like to be woke up. Over all though, nice place to stay.

Helpful?
Thank tbural
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Dear tbural, Thank you for your recent stay and for taking the time to write a candid review. I am truly touched and grateful for your very kind review regarding our hotel to be beautiful and a nice place to stay and found our pool and spa welcoming. However, please accept our sincere apology for the challenges you had with... More 

San Diego, California
1 review
2 of 5 stars Reviewed August 22, 2016

I recently stayed at your property and I was not happy with anything at your facility. The room was not very inviting at all smelt of moldy musty smell and there was a bunch of dust and the floor didn't look very well vacuumed. I will for sure not stay here again.The head housekeeper had a very rude look on... More 

Helpful?
Thank fredricknelson358
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I am so very sorry that this was your experience at our property! We strive to meet all our guests' expectations and when we do not we try our best to learn from them. I will be sharing your comments with our team so we can better improve our service moving forward. Again, I apologize for the experience you had... More 

Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 21, 2016

Stayed for one night. My room was quiet and comfortable. The bathroom was also clean and have large bath tub. This property seems to get aging but not a serious level. The staff was also friendly, and the breakfast was good as always. Little bit overpriced but not that much, considering the properties of this hotel.

Helpful?
Thank Dr_kchris
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to review our property! I apologize you found us overpriced and a bit aging. We always try to price competitively in the market based demand. We are working on expanding and remodeling our property by Spring of 2017, so we hope you will visit us again after that to see our exciting changes! Safe... More 

Level Contributor
162 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

No one will ever confuse a Holiday Inn Express with, say, a Four Season Hotel in one of this nation's major cities.  On the other hand, the HIE in Eugene at the University of Oregon comes as close to perfection as any chain motel can.  Everything radiates class and careful concern for the customer.  The check-in was quick, efficient, and... More 

Helpful?
Thank BigP
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for taking time to write this wonderful review. We appreciate your kudos about the different aspects of our property. We are a almost 10-year old property but our team takes great pride in making our guests feel welcomed and leaving with a great experience. I am so glad that this was the case for you and... More 

Chicago, IL
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

We stayed at this HIE for a college visit. It is very close to campus, about a ten minute walk to the Ford Alumni Center where our tour met. It is a walk along a busy street, so you may want to drive anyway. Our room had two beds, a couch and a mini fridge and microwave. There is a... More 

Helpful?
Thank Jennie30
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

So glad you enjoyed your stay! We are working on a 34-room expansion of our property. The construction hours are Mon-Fri 8am-5pm. We do offer complimentary ear plugs to all of our guests as well if additional sound deterrent is needed. Thank you again for taking the time to tell the world about our hotel! Safe Travels, Sarah Smith General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Eugene s leading Holiday Inn Express Hotel & Suites! We are just steps away from the University of Oregon, Autzen Stadium, and the historic Hayward Field. Stay with us and cheer on your Ducks for any sporting event! Families enjoy our Spacious Suites and Complimentary Hot Breakfast while business travelers take advantage of local business only a few short blocks away and complimentary wireless and hard lined internet options through out the entire hotel. Everyone can appreciate our helpful and knowledgeable staff that can get you where you need to go or help you relax. You have endless shopping and dinning options as we are in the heart of Eugene, with the brand new Boulevard Grill next door and many other down town dinning options to choose from. Eugene is known as the World s Greatest City of Arts & Outdoors and when you stay with us you have access to the best with Alton Baker Park s renowned running and biking paths located just behind the hotel. The Holiday Inn Express Hotel & Suites in Eugene is proud to be Oregon s School Activity Association s headquarter hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403-2079
Location: United States > Oregon > Eugene
Price Range: $128 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#2 Family Hotel in Eugene
#2 Romantic Hotel in Eugene
#2 Business Hotel in Eugene
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