We booked this hotel (motel) a year in advance of the 2022 Athletics World Championships because it was the only one we could find that was offering affordable rates at the time and we wanted to be sure of having accommodation for the games. It is a 2-star motel and doesn’t pretend to be anything more! The rooms are basic but clean, but if you are staying for several nights, your room will only be made up if you ask for it. However, the staff are really nice and nothing was too much trouble. Loads of restaurants and pubs in the vicinity.
After reading the previous reviews I think those visitors must have stayed at a different motel. I have nothing but great things to say. Rooms clean, comfortable and cozy. Price was great. Front desk receptionist was friendly personable and made sure all our needs were met. Met the owners and very nice people. Marcia
Terrible buissness practices saying I didn’t stay there or I did in a diffrent room and still not refunding my deposit saying they don’t have a card on file but I have a charge on my account from them. Absolutely zero accountability for sleezy slimey atrocious buissness practices. The room was also falling apart at the seems DO NOT STAY HERE they are scamming people out of there money.
The location was fine, and that's the best thing it had going for it...The TV didn't work, yes, I checked, and it was plugged in etc...No wifi code was given to me upon my late check-in at 11pm after arriving from an evening flight. Bed was average, room was clean, but no coffee maker available. So I was excited to head down to the free continental breakfast as advertised on their website and booking.com. NOPE none of that was no longer available...sorry! Finally got the wi-fi password for a 9AM mandatory meeting I needed to be on (Without the coffee I really wanted) and the wifi kept erring out on me, which meant the Google Teams connection didn't work. I gave up and drove to the nearest Starbucks and spent $11 on coffee and breakfast, but HEY, THEIR WIFI WORKED! After the meeting, I went back to pack up and leave and asked for a cup of ice, for ice water before I took off, but NOPE, ' Sorry! No ice available at this motel either...Trust me, it's worth it to spend a little more and go to a place that actually gives you a TV, working Wifi, a cup of coffee, and possibly a small breakfast, not to mention, a cup of ice...Their casualness about being so un-helpful, was a mind-blower too. To add insult to injury, I thought I'd have a way to review them on booking.com, but the auto-link, after my stay, never popped up, so I went to hunt it down, and it was impossible to leave a review there - So thank-you Trip Advisor, for letting me gripe and whine, so I feel better about what a totally lame stay I had at this place...I did like their gorgeous blooming orange calendula plant that they had in front though. Yay! Signed NEVER AGAIN!…
Where to start? Let's see from the minute we checked in the manger was completely unprofessional and rude (to all the guest not just my party) within 5 minutes she was banging on the door to tell us to keep it down but all we had done was carry our stuff in. The room was cold and had a weird smell two of the pillows didn't have cases on them, the floors were dirty, the waste basket in the bathroom didn't have a bag and the sink had hair in it. the guest next to us had the TV blaring non-stop and had a cat in the window but the manger insisted it was a pet free motel. She walked around with a cigarette hanging out of her mouth all day was dressed very unprofessionally and her clothes were dirty she never had a face mask on but insisted all guest had to in the parking lot, even if they were just heading to their car. the maids were all on some kind of drugs and all acted really weird and we're very unfriendly, we were afraid to leave any valuables in the room because of the employees and guess that were on the same drugs as the maids it seemed. And as if we would have eaten it but there was no complimentary breakfast as advertised either. Over all it was the worst motel experience I have ever had.…
The only thing I can complain about is the tweaker who woke up the entire hotel at 1:30 am screaming and shattered a window. Is that really the hotels fault? I guess you get those kinds of people when your prices are so low.
Blood on fresh roll of TP in the bathroom upon check in. No towels at all the entire stay. Office always closed, not able to get help. Cigarette burns on the bedspreads and ironing board cover. Moldy, rotten apple under the heating unit had obviously been there a very long time. Even though we stayed at the back of the property, it sounded like we were tent camping next to the road- no insulation. Was awoken at 5:45 am by a loud argument in the parking lot and cars peeling out to leave. Expressed my concerns to the manager who had excuse after excuse. The owner doesn't give a crap about this property and it shows. Very disappointed, would like refund. Will not stay there again.
After checking in at the front desk we were greeted with 6 drunk guests partying next to the stairs well. While two staff members were playing badminton in the parking lot around guest vehicles. We got into our room and we found the room shower to be dirty, poor fixed amenities. (Like where pipes leaked and barely fixed the drywall. At 1am had a drunk guess pounding on the room door next to ours and after calling front desk they were unwilling to deal with the problem in which kept my two daughters, my wife and I up for thirty plus minutes. We will never stay here again.
The couch in the room was so stained and dirty we put one of the blankets on it before we sat on it. The white shower curtain was stained with yellow streaks. No coffee pot, no Kleenex, the refrigerator did not work. Only one washcloth provided. The bottles of shampoo had been opened and were half empty.
Check in process was easy. Get into the room and immediately notice the smell. Urine mixed with wet dog smell. Blankets I could tell weren’t washed, holes in the blankets, dirt in the floors, and I noticed some fleas crawling around. Very nice. I know it’s a motel, and isn’t expected to be some 5 star hotel but come on….at least attempt to display something that doesn’t make you want to hurl.