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Inn at the 5th Eugene

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Traveler (123)
Room & Suite (241)
Videos (1)
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About

#1 of 39 hotels in Eugene
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Inn at the 5th is a luxury boutique hotel for fine dining, wine tasting, and celebrating all of life's happy occasions, at the iconic 5th Street Public Market in downtown Eugene.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Patio
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking nearby
Wifi
Restaurant
Complimentary welcome drink
Wine / champagne
Board games / puzzles
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Refrigerator
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Trendy
Languages Spoken
English
4.5
4.5 of 5 bubbles1,848 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Inn at the 5th Eugene enjoys a prime spot that guests love for its easy access to dining and attractions, complemented by a warm, inviting atmosphere. The rooms receive compliments for their cleanliness and comfort, though opinions on value and decor vary, with some feeling the cost outweighs the benefits. While the hotel's amenities, including complimentary snacks and valet service, are generally appreciated, a number of travelers have pointed out areas for improvement. The service is often described as friendly and professional, despite occasional hiccups.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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1,848Review6Q+A100Room tips
Traveler rating
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Natalie T wrote a review Apr 10
Reno, Nevada1 contribution
Upon arrival, we were greeted by a very friendly valet staff. They helped unload our bags and brought them to the room for us. Our check-in process was also very smooth, and the excellent customer service continued. I travel frequently for work and pleasure, and it seems customer service has not been what it used to be. This was NOT the case at Inn at the 5th. We did not walk through the lobby once without a hello and a smile. We had to valet our vehicle multiple times a day, and the staff was never short of exceptional. One of the valet attendants even gave us a bike route to try, which was excellent! It really put a smile on my face to see fantastic customer service again and people that seemed genuine. Our rooms were always clean and tidy. The hotel's location is ideal for walking and exploring. There were also a lot of great restaurants in the area. Marche was delicious, and the customer service was fantastic there as well. Honestly, even if the hotel was out of the way or the rooms were not perfect, I'd still go there again based on the customer service.
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 5 days ago
Thank you so much for this glowing review! We are so pleased that you enjoyed our hospitality! I will be sure to share your kind words with our hard-working team..they are truly an exceptional group of people who genuinely passionate about taking care of others. We'll look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Noelle B wrote a review Nov 2023
Brown Deer, Wisconsin3 contributions
Hotel's Favorite
This is our second stay at the Inn at the 5th. It's all the little details that add up to make this hotel a wonderful experience! The staff could not be nicer. The hotel is exceptionally comfortable and welcoming. We loved staying here and look forward to staying here again soon!
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded Nov 10, 2023
Thank you so much for these kind words! We are delighted that you have enjoyed staying with us. We do strive to provide a true spirit of hospitality, and your comfort is our priority. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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geraldineprociw1125 wrote a review Apr 1
Florence, Oregon1 contribution
Jets in my tub didn’t work we usual love this place. Is it going down hill? We came from Florence and had a greaT evening but disappointed with the overall stay. Ants all over the bathroom floor don’t know if we would stay again
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 2 weeks ago
Thank you for taking the time to share these concerns. On behalf of our entire hospitality, team, I sincerely apologize for your disappointing stay. Our maintenance team will address this immediately, and greatly appreciate you making us aware of the situation. I will be reaching out directly and hope we can earn the opportunity to welcome you back for an exceptional stay, and I will be happy to see to those arrangements personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SMS9556 wrote a review Mar 2024
Medford, Oregon1 contribution
Love Inn at the 5th. Friendly staff, comfortable beds, great amenities, centrally located. Valet staff was WONDERFUL. He was working so hard and fast. He was busy upon checkout in the morning and was moving from one customer to the next. We watched him running. Major props. Did have some trouble with the TV not working, but other than that it was great.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 2 weeks ago
Thank you so much! We love having you as our guest as well! I will be sure to pass on your kind words to our Valet team...they are truly amazing hospitality professionals. We will be sure to have a look at that TV, and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jboshea wrote a review Mar 2024
Denver, Colorado51 contributions63 helpful votes
Great location. Tons of cute shops and restaurant choices in walking distance. We looked at the Inn versus Gordon which is a block away. Loved the balconies and boutique feel of the Inn. We were there for college visits and you could have walked to U of O, but it’s probably a 30 min walk. There is room service from the nice French restaurant next door. Hotel seemed quiet and clean. Pros: Nice staff, wine at arrival, generous room size (we had two queens), cozy fireplace, location in a nicer part of Eugene, closet space big, balcony with chairs and table. Nice lobby with complementary waters and snacks. Cons: Bathroom was a bit odd with a sort of shaded glass feel and sliding door. The door locked, but you can still see through the sides so left some privacy concerns. No fan that I could find to turn on for the bathroom so got really hot after a shower and hair dry! Wasn’t sure how to adjust the heat or AC.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: No parking so you have to valet. Valets were available at all times so easy, but you do pay for it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 3 weeks ago
Thanks so much for your kind words, and for taking the time to share feedback from your stay. We're so pleased that you enjoyed our special boutique hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlie W wrote a review Mar 2024
Florence, Oregon26 contributions18 helpful votes
This is a great hotel in the heart of Eugene and within walking distance of many attractions. That being said, it's expensive, only has valet parking at $20 per night, and doesn't include any breakfast option. It's great for a splurge, but I would look elsewhere for better value for your money.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 3 weeks ago
Thank you for taking the time to share this feedback. I'm sorry to hear that your experience did not offer the value you were seeking for the expense of your stay. We do strive to provide exceptional service, and will continue to seek out ways to improve our value proposition for you and all of our many loyal guests. For your next visit, might I suggest our "A Classic French Morning" package? It includes a gift card to Provisions Market Hall, adjacent to the hotel, where you can enjoy a delicious breakfast menu highlighted by fresh-baked pastries. It is one of our most popular packages, and is a great value. We hope you will come see us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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debraweekley wrote a review Mar 2024
Portland, Oregon1 contribution
I wasn’t expecting boutique hotel, service and rooms. I never made it out of the hotel, because of a business schedule, but it looks to be beautifully located. All business needs were handled, professionally, and all staff were incredibly supportive of a late night arrival helping with bags And helping leave the next day. I’ll certainly be back.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 4 weeks ago
Thank you so much for this wonderful review! We are so happy that everything met your needs and that we exceeded your expectations for a lovely experience. We'll look forward to welcoming you back when you have a little time to explore the great shopping and dining options in the neighborhood. Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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julie20242024 wrote a review Mar 2024
Portland, Oregon1 contribution
Great experience. Excellent staff and amenities. Rooms are comfortable & clean. Really comfy beds. Meeting rooms well stocked with refreshments. Easy to get to from the I-5 freeway. Close to good dining and other shopping.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 4 weeks ago
Thank you so much! We appreciate all these kind words, and look forward to welcoming you back for your next meeting in Eugene!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allan K wrote a review Mar 2024
Eureka10 contributions3 helpful votes
The hotel staff were warm and engaging and went out of their way to help us get oriented to the neighborhood. The accommodations were excellent. We highly recommend dinner at Marche. All in all a very pleasant experience.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 4 weeks ago
Thank you so much for these kind words. We're so pleased that you enjoyed your experience with us, and we look forward to welcoming you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EnophileCK wrote a review Mar 2024
Bangkok, Thailand9 contributions2 helpful votes
Hotel management approved letting every double queen room have a late check out. This meant an entire day of people not being able to check in at the promised time of 3pm. So to keep a college club basketball team happy, they angered many families trying to check in. I was promised some wine as a good will gesture, but this never came. I would never stay here again due to the lack of respect for their guests by management.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Joel Root, General Manager at Inn at the 5th Eugene
Responded 4 weeks ago
Thank you for providing this valuable feedback. I sincerely apologize for the delay in your check-in process, and any difficulty and inconvenience that resulted from late access to your guestroom. We clearly fell short of our very high standard of service, and I would love the opportunity to discuss your concerns in greater detail, and see what we may be able to do to set things right. Please do not hesitate to contact me directly at joel.root@innat5th.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$236 - $341 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INN AT THE 5TH EUGENE - Updated 2024 Prices & Hotel Reviews (OR)

Frequently Asked Questions about Inn at the 5th Eugene
Which popular attractions are close to Inn at the 5th Eugene?
Nearby attractions include Eugene Saturday Market (0.3 miles), Hult Center for the Performing Arts (0.2 miles), and Down to Earth Home, Garden, & Gift (0.3 miles).
What are some of the property amenities at Inn at the 5th Eugene?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Inn at the 5th Eugene?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Inn at the 5th Eugene?
Guests can enjoy an on-site restaurant, a lounge, and a free welcome drink during their stay.
Is parking available at Inn at the 5th Eugene?
Yes, paid private parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to Inn at the 5th Eugene?
Conveniently located restaurants include Marche, Rye, and Off the Waffle.
Are there opportunities to exercise at Inn at the 5th Eugene?
Yes, guests have access to a fitness center during their stay.
Does Inn at the 5th Eugene have an airport shuttle?
Yes, Inn at the 5th Eugene offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Inn at the 5th Eugene have airport transportation?
Yes, Inn at the 5th Eugene offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Inn at the 5th Eugene located near the city center?
Yes, it is 0.3 miles away from the center of Eugene.
Are any cleaning services offered at Inn at the 5th Eugene?
Yes, dry cleaning and laundry service are offered to guests.