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Inn at the 5th

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Traveler (103)
Room & Suite (243)
Video (1)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Inn at the 5th is a "very special boutique hotel" offering elegant accommodations and the ultimate in personal service in the bustling heart of Eugene, Oregon. Our luxurious boutique hotel echoes all that makes Eugene unique, from its artistic, sophisticated design to the high-end dining, spa and shopping available onsite at the 5th Street Public Market.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Trendy
HOTEL CLASS
Hotel links
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Special Offer:BEST PRICE BOOK DIRECT

Location

Full view
100Great for walkers
Grade: 100 out of 100
49Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
1,219Reviews
5Q+A
100Room tips
Traveler rating
  • 1,034
  • 131
  • 31
  • 14
  • 9
Time of year
Traveler type
Language
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  • English
Popular mentions
I stayed here while attending a conference in Eugene. The staff is very nice and helpful. The rooms are lovely and the butler service is super cool. I also enjoyed where it is located as you can walk across the plaza and find food, drinks or whatever you might want. Loved
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Response from mmorningstar8, Director of Sales at Inn at the 5th
Responded today
Dear Rohrering Times, We are so happy you stayed with us while attending your conference here in town. Inn at the 5th strives to be the best landing place for business and leisure travelers. From out location next to the historic 5th Street Market to the unique butler pantries in each guest room, the hotel provides guests a truly unique and authentic experience. We are small ...but we are mighty! Thanks for the great review and come see us again soon. Martha Morningstar Director of Sales
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Hotel's Favorite
LOVE the Inn at the 5th! The staff are fabulous. It's located within walking distance of downtown/central Eugene, it has thoughtful amenities and the general vibe is great! Wouldn't stay anywhere else!
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Review collected in partnership with this hotel
Response from Innatthe5th, Manager at Inn at the 5th
Responded Mar 11, 2019
Dear Dana, Thank you for sharing your enjoyment of the Inn at the 5th with other travelers. As a repeat guest, your feedback is invaluable. We look forward to seeing you again soon. Best, Kathryn Allen General Manager
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we arrived later than expected and the vallet greeted us with a smile. The checkin process was quick and easy. Our room was tidy and the beds comfortable. We were traveling from Hawaii and drove in late from Portland-so we were exhausted. The guest services made us feel like we
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Review collected in partnership with this hotel
Response from mmorningstar8, Director of Sales at Inn at the 5th
Responded today
Dear mollya103, So glad you choose Inn at the 5th as part of your college tour. Traveling is exhausting, especially when you arrive late and have to drive from PDX. We are delighted that upon arrival you were made to feel at home...it's what we do for all our guests no matter where they hail from! If your become a DUCK Family ( and we sure hope you do) the hotel provides complimentary airport transfers in and out of Eugene airport- just one more service we provide to ensure our guests have a seamless stay! Thanks for the great review and hope to see you again soon. Martha Morningstar Director of Sales
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From the moment they picked us up at the airport, we knew we where in for a treat!!! The staff was amazing, they were attentive and helpful in every way!!! Great Location, close to all, Great shuttle service, with great drivers. Would give this place a 6 * if I could. Emily
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Review collected in partnership with this hotel
Response from mmorningstar8, Director of Sales at Inn at the 5th
Responded 2 days ago
Dear Ssunshine52, We agree that Inn at the 5th is the only place to stay when in Eugene.... will happily provide a 6th bubble for you to award us ! Thank you for the kind review of our staff. The hotel's mission is to provide extraordinary service and as a result, we consistently receive great comments about the staff. And yes, Emily is the best!!! We look forward to welcoming you back to Eugene soon! Very truly yours, Martha Morningstar Director of Sales
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Average everything but with high prices. Did not feel a warm welcome. Employees were robotic. Food was below average. The hotel was clean. Happy to find a warm blanket in the closet. A train blowing its horn runs several times a day and night!!
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Review collected in partnership with this hotel
Response from mmorningstar8, Director of Sales at Inn at the 5th
Responded 2 days ago
Dear Discovery, I would like to sincerely thank you for taking the time to complete our survey. We truly appreciate the valuable feedback from your recent stay as it allows our hotel team an opportunity to grow and improve. I am so very sorry that we fell short of meeting your expectations in a couple areas and failed to deliver exceptional guest service from every one of our team members. We pride ourselves on providing spontaneous and genuine interactions with all our guests and your experience is far outside of the norm so I assure you that I will follow up with the guest facing teams to remind them the importance of always providing warm and personal interactions. Additionally, I will reach out the Marche Restaurant, who provide our in room dining and banquet food, to share your comments. They too, take all guest feedback very seriously. Lastly, there is nothing worse than staying at a hotel and not getting a good night's sleep. Believe me when I say we would love nothing more than to alter the course of the train and we continue to express the noise concerns to the city of Eugene with a strong hope that we may see change in the future. However, given that is not a possibility at this moment, we have tried to do as much as we can to mitigate the noise. From triple pane glass to ear plugs on demand, we want to help our guest get a wonderful night's sleep. Although this has certainly helped, we recognize it is not perfect. Again, thank you for your feedback and please feel free to reach out to me personally if I can address any other concerns. We welcome the opportunity for you to give us another try on your next visit to Eugene. Martha Morningstar Director of Sales
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Previous
Dear Elvis579 , I apologize for my delay in responding to your question. There are taxis available in Eugene. Our complimentary shuttle service is available on request and a favorite amenity. Our team knows the campus well and glad to answer questions about the UO. Many of them are attending currently or have graduated from UO. We added a third pane of glass to our rooms that face 5th street. This helped immensely with train noise. I recommend our balcony king guestrooms as our quietest rooms. They are on the south side of the building and offer a private balcony which is a great feature to enjoy. Thank you for your question. Jenny
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The hotel has valet parking if i remember right is $15 or 17 a day- no in out charges.But the Hotel is in a unique market and I am pretty sure you can park it for no fee. Amtrak is almost walking distance per the map, but you may prefer the luxurious Mercedes shuttle car that is supplied free of charge (well 5 dollar tip for me). Do set a time for its use ahead of time to assure it's availability when you need it.
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Is there a restaurant in the hotel or is the only room service through Marche?
beckyjean8 - thank you for your question. Marche is our partner restaurant and provides our in room dining. They are located just outside our front door. We are located in the 5th Street Public Market where there is an assortment of dining options from sandwiches to sushi. In addition, there are several dining options within a 5 block radius of the hotel that offer a variety of styles of food. Please feel free to contact us if we may be of further assistance in helping you to plan your trip.
2 votes
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Dear Gary72096, Thank you for your question. We look forward to welcoming you for the University of Oregon Duck Day, and it would be our pleasure to assist with transportation arrangements for your Eugene visit. Our luxury shuttle service is complimentary for our guests, and we are glad to shuttle to and from campus, as well as the Eugene airport (EUG) as needed. Our shuttle is very popular, so we encourage you to plan ahead to schedule your shuttle prior to your arrival. Please contact us directly at 541-743-4099 so that we may reserve your requested dates and times.Thank you!
0 votes
Thank you for reaching out to us! A few of our rooms do have this amenity available. Please contact the hotel directly for further information and details. We would be glad to assist with availability and rates - Looking forward to welcoming you!
0 votes
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"get a king room at the minimum"
"Ask for a room away from the train tracks. A couple of late runs woke me briefly."
"We had a king and it was very comfortable"
"Choose a room with a balcony!"
"stay away from the train that runs right outside the hotel and make sure you get a better rate or look elsewhere."
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PRICE RANGE
$242 - $378 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
69
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