We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Phoenix Inn Suites Eugene

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Phoenix Inn Suites Eugene
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

222 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 219: English reviews
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is not fancy but its clean and the rooms are nice and the staff does an outstanding job of getting things done for you. The main advantage to me is that it's iwithin walking distance of campus, so I don't have to worry about waiting for a taxi.Rates are very reasonable.

Helpful?
Thank bkalbprod
Leeds, UK
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed August 2, 2016

We stayed here for one night on our Oregon road trip. I believe this is part of a chain, but we had an excellent experience at the hotel. Check-in was friendly and efficient, our room was big, spotlessly clean and had very comfy beds. The check-in staff even found some milk for my son at bedtime, which was enormously appreciated.... More 

Helpful?
Thank Ramsden
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Wiesbaden, Germany
Level Contributor
441 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the positive side, the front desk staff is knowledgeable and friendly. Beds are fine, wall-mounted AC is OK. Only small negative was cleanliness. Bathroom and overall room was fine but housekeeping needs to dust a little more often. Trying not to be too picky.

Helpful?
Thank Thunderbird12
Everett, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an excellent hotel with great customer service with very polite front desk people. The breakfast was great too. We went there with kids. Only couple of complains, the sofa bed is not at all comfortable and the light from the sinks is disturbing if you want to wake up later than other members of your family. Other than... More 

Helpful?
Thank kiran v
NJ
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

We visit our son in Eugene each summer and always stay here. We like the convenience, cleanliness and friendly staff and that they always have fresh coffee and ice water available. The Included breakfast has a limited selection of fresh fruit. Rooms need to be supplied with larger bars of soap, conditioner and lotion.

Helpful?
Thank mrbsully
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Loyal Guest! Thank you for your review. We are in the process of adding things to our breakfast menu so I will definitely be using this suggestion. We hope to see you soon! More 

Novato, California
1 review
3 of 5 stars Reviewed August 16, 2016

We first stayed here in 2013 and came away with a favorable impression. When our travel plans had us passing through Eugene again in 2016, I booked with Phoenix Inn again. This time, not so favorable. There were too few lamps in the room, so it was difficult to find a good place to read (yes, some people still read... More 

Helpful?
Thank markinthedark2016
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for taking to the time to write a review of our hotel. We did undergo a renovation between your two stays which resulted in some design change here. Each room is different so you can always request a room with double nightstands/lamps. We are also always more than happy to accommodate the room you are in even if... More 

Huntington Beach, California, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 16, 2016

We stayed here due to the proximity to the University. It's a quick 5 minute drive to the school and walking distance to a great Pancake House that my guys were very happy with and several other local dining spots, just a couple of blocks away.The Inn does offer breakfast which consists of scrambled eggs, biscuits, gravy, white rice, round... More 

Helpful?
Thank Terri F
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Terri- Wow, what a great review! We are so thankful for guests who acknowledge the hard work our staff puts into even the little things like a welcoming smile or fresh towels! Just a tip for your next visit; the hot sauce and ketchup we provide during breakfast are actually in individual packets but they are available every day!... More 

Milwaukie
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 14, 2016

The staff at the desk was very helpful when responding to our questions. We arrived early and even though check in wasn't until 4 p.m. they had us in our room by 3. They serve a nice complementary breakfast including "make your own" waffles, cereals, biscuits and gravy, eggs, sausage, etc. A small indoor pool was open until 10 p.m.... More 

Helpful?
Thank Sheryl W
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Wow, Sheryl. We really appreciate such a nice review. Our staff is the hidden gem here and they really love when guests like yourself acknowledge that. Thank you! More 

Lake Stevens, Washington
Level Contributor
129 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed August 14, 2016

We were travelling through Oregon and chose the Phoenix for a night. Our room was large and newly redecorated, very welcoming. As another guest has mentioned the sink and mirror being outside the bath and in the room can be inconvenient when one person is the early riser. Bed was comfortable, however there is a train track across the street,... More 

Helpful?
Thank aksnt11
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We appreciate all of your comments of our hotel. We hope you continue to choose us as you travel though Oregon! More 

San Jose, California
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 11, 2016

Stayed at Phoenix Inn while our Teardrop was being updated in Springfield. The hotel is wonderful with breakfast in am, and laundry available. Something they can't do anything about is the one way streets everywhere in Eugene. Everything is close but the one-way streets need a GPS to navigate them.

Helpful?
Thank Nannnurse
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Nannnurse and thank you for your 5 star review! I agree that the one way streets may be frustrating. Our staff is always willing to assist in any directional questions! More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (18)
Viewed
Bathroom (3)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Eugene hotels
1.0 mi away
Holiday Inn Express Hotel & Suites Eugene
0.7 mi away
Hilton Eugene
Hilton Eugene
#3 of 34 in Eugene
4.0 of 5 stars 886 reviews
0.6 mi away
BEST WESTERN New Oregon Motel
Show Prices
Show Prices
Show Prices
0.6 mi away
Inn at the 5th
Inn at the 5th
#1 of 34 in Eugene
4.5 of 5 stars 678 reviews
1.6 mi away
The Valley River Inn
The Valley River Inn
#6 of 34 in Eugene
4.0 of 5 stars 549 reviews
2.1 mi away
Comfort Suites Eugene
Comfort Suites Eugene
#11 of 34 in Eugene
4.5 of 5 stars 332 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Blvd, Eugene, OR 97403-1900
Location: United States > Oregon > Eugene
Price Range: $98 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Hotwire, Priceline, Odigeo, Cheap Tickets and Travelocity so you can book your Phoenix Inn Suites Eugene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay