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Phoenix Inn Suites Eugene

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254 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Rockaway Beach
Reviewed 2 days ago NEW

So we planned to check in on "the kid" going to U of O (Freshman Year) over Winter Term...We had a corporate meeting that Sunday in Corvallis so we thought we'd combine some business with pleasure...We booked a nite at the Phoenix Inn on Franklin St o 2/11/17. We arrived around 4 pm and the check in process was smooth....

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Thank 236timothyc
Walnut Creek, California
Reviewed 6 days ago NEW

Helpful and accommodating staff, comfortable and clean room, and great location close to campus. We arrived late due to a flight delay, but the check-in was efficient, and we were quickly in bed. The next morning we were given directions to campus and a late check-out time, so we could take a little more time for breakfast and come back...

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Thank Janet R
Canby, Oregon
Reviewed 1 week ago NEW

It was all good--great location to everything--room was good and service was great! Arrived early and room was ready and they gave me a parking pass to leave the car for the day because i was riding wit a friend to our business meeting.Have stayed here before and was good then as well.

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Thank gm884
Florence, Oregon
Reviewed 1 week ago NEW

We had a pleasant stay at the Phoenix Inn. It was very clean, spacious, the rates were very reasonable, nice location with good restaurants walking distance. Personnel were friendly & very helpful. We would stay here again.

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Thank ORTraveler488
Reviewed 1 week ago via mobile

I love this place and it has a very local feeling. Close to the University and with many nice restaurants within walking distance this place has a great locations. The rooms are well appointed. The staff is always friendly and the breakfast is the best.

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Thank Susan N
Sutherlin, Oregon
Reviewed 2 weeks ago via mobile

This was the best stay we have had at a hotel in a very long time. Michael set us up with the family suite which is just what my boys were looking for! It was spacious, spotless, and I had my own little area away from my teen and preteen! Being that our room was ready, we were allowed to...

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Thank nicmigcas
Harrisburg, Pennsylvania
Reviewed 4 weeks ago via mobile

Great accommodations. Easy access to just about everything. Walkable to many cafes and coffee! Highly recommend this place! The rooms are well managed. Breakfast was great with many choices for just about anyone's food preference. Staff very helpful too

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Thank Cathy S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Cathy- Thank you for your 5 star review! That means so much to us. I will be sure to share your comments with all departments. Thanks again!

Reviewed January 17, 2017

I stay at this hotel often for business travel and enjoy every stay. Recently, I was unable to make a trip due to extreme weather and had to cancel on short notice. The staff was very pleasant and willing to work with me to expedite the cancellation with no penalties. I will definitely stay here again and again.

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Thank Sudhir O
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Sudhir! Thank you for your review and for always returning back to the Phoenix Inn Suites during your business travel. We hope your next stay is sunny and without extreme weather. See you next time!

san diego
Reviewed January 9, 2017

I booked my daughter into this hotel, as she was returning to college a day before her sorority house opened up after the winter break. Due to the weather, her flight was cancelled and she didn't make it to Eugene on her scheduled day, and therefor did not make it to the hotel. I called the hotel as soon as...

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Thank SanDiegoSoccermom
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi there- This is a perfect example of the kind of service we strive to provide. We really try to be as fair as we can during emergencies because we have noticed these guests turn into regular customers. Happy to hear you will book with us for your next stay. See you soon!

Stanwood, Michigan
Reviewed January 5, 2017

I booked a night at this place because I wasn't sure I could get a ride when the HUT dropped me off so late. Just after I placed my reservation I was able to get a ride and tried to cancel my reservation without penalty less than 8 hr later. No luck I was charged for the room. When I...

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Helpful?
Thank Kim R
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Kim- I am so sorry to hear about the miscommunication that happened here. Your reservation was booked 1 month prior to your stay at the "Non-Refundable" rate and you asked to cancel 3 days later. Although the rate is typically non-refundable, we did make an exception due to the circumstances. We cancelled your reservation and refunded your AMEX back...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Boulevard, Eugene, OR 97403
Location: United States > Oregon > Eugene
Price Range: $98 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix Inn Suites Eugene staff and other travelers.
4 questions
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Glens Falls, NY
Fossil, Oregon
3 months ago
San Antonio, Texas
over a year ago

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Questions? Get answers from Phoenix Inn Suites Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay away from the elevator--otherwise all good”
 of 5 bubbles gm884, 1 week ago | Read review
“Ask for south facing rooms to avoid the train horn.”
 of 5 bubbles W1056RXpats, Nov 29, 2016 | Read review
“4th floor was very quiet”
 of 5 bubbles Shalishan, Nov 18, 2016 | Read review
“Book a room near the back”
 of 5 bubbles wbensch, Oct 21, 2016 | Read review
“Ask for a room in the rear - there is a train line across the street - but it's across the street from a bunch of hotels there.”
 of 5 bubbles sandybeaches23, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question