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Phoenix Inn Suites Eugene

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Phoenix Inn Suites Eugene
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239 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Level Contributor
3 reviews
Reviewed 3 days ago NEW via mobile

Our one night stay here wasn't horrible. Its a family friendly place. The room was nice, the pool and hot tub was fun and the location was perfect. Easy to get to and close by so much. The breakfast wasn't the greatest but hey its included. When we checked in I specifically said I wanted to pay in cash but... More 

Helpful?
Thank Ashley H
Lansdale, PA
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
HOTEL’S FAVORITE REVIEW
Reviewed October 14, 2016

We stopped in Eugene to visit Hayward Field. This inn was a great choice. My husband was able to run over in the morning and do his workout where olympians competed. The room was a good size, clean and comfortable. The staff was friendly and helpful. We did ask for a room near the back because of the train just... More 

Helpful?
Thank sandybeaches23
About Hotel's Favorite Review
West Covina, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

Stayed for 4 days and loved their hospitality. Courteous and helpful front desk staff made the impression of a nice place to stay. Great base for exploring: University of Oregon, Alton Baker park, Willamette river, and downtown Eugene. Walking distance to the park, river, and trout pond nearby. Driving distance to Salem, Portland, and Washington where we drove in from.... More 

Helpful?
Thank Pat S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review Alisaw61. We love being an exploration base and to give our guests great ideas of how to enjoy Eugene that much more. We hope you will come explore again soon! More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Stayed one night while visiting family in Eugene. Phonenix Inn next to U of O campus. Clean nice rooms with decent amenities. The staff very very nice . Continental breakfast was ok . I can say it was hot and fresh food. Eggs ,turkey sausage buiscuits gravy diy waffles fruit DIY breakfast burritos oj, cranberry juice canned fruit milk coffe... More 

Helpful?
Thank alisaw61
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your nice comments about our hotel Alisaw61. We hope to see you soon! More 

Grants Pass, Oregon
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I had a great overnight stay here. I was met by a very polite and efficient staff person that got me taken care of quickly. The room was very neat and looked well kept. It did not have a stuffy or funky smell to it. The bathroom was a little small but had a good showerhead that put out enough... More 

Helpful?
Thank Shalishan
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Wow, thank you Shalishan! We are so elated that there were so many great parts to your stay. I have brought this review to the breakfast manager to brainstorm a better flow in the breakfast room. Thank you again for your comments! More 

Oregon
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 weeks ago

We have never stayed at this property, nor any Phoenix Inn before. So we had no preconceived notions or expectations based on other properties in this chain. I suppose I would compare it to a Holiday Inn. Check-in was courteous, fast, and they answered my questions before I could ask them. The lobby was attractive, not fancy, but had a... More 

Helpful?
Thank Makelifefun
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Makelifefun! When a guest says that they "cannot think of one negative thing" about our hotel, it makes us extra warm and cozy inside. This is our expectation here and I am so happy to see that we met that during your stay. I just love how you describe some of our best features here, and for that thank... More 

Boise, Idaho
Level Contributor
5 reviews
4 hotel reviews
Reviewed 2 weeks ago

Family gathered from all over for a wedding. Everyone was pleased with their rooms, the breakfast room and breakfast food selection, and motel staff. The rooms were spacious enough to allow for other family members to visit, particularly when we had a king bed, leaving the nice seating area for people to gather. The location was great--walked to the Saturday... More 

Helpful?
Thank Lynn S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Lynn! We really enjoyed having you family here at our hotel. Thank you for taking the time give us a review. We look forward to your next stay! More 

Bangkok, Thailand
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

We stayed here one night during our 2016 college tour of the west coast. This was one of the best places we stayed. Nice rooms, nice staff and great amenities. This hotel wanted you to feel at home. The breakfast was also much better than the standard offered at competing hotels.

Helpful?
Thank Banuwati
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We really appreciate such a kind review Banuwati! You hit the nail on the head saying "we wanted you to fell at home!" We hope you have a reason to come back soon. More 

Ogden, Utah
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 28, 2016 via mobile

In town for a college tour. Hotel was close to campus. Friendly helpful staff. Clean rooms. And also plenty of space for 4. We would definitively stay here again if our grandson goes to University of Oregon.

Helpful?
1 Thank Judy C
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Judy- I know I am a little bit biased, but your grandson is in good hands if he chooses UO! We would love to have you as part of the Phoenix Inn family. See you soon! More 

Oakland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2016

Everyone is very friendly, and they genuinely want to please us to make sure our stay is comfortable. Clean. Convenient location--walk to campus, 15th street, downtown. Full breakfast and coffee/tea all day!

Helpful?
Thank Nicole S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for you review Nicole. We can't wait to have you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Boulevard, Eugene, OR 97403
Location: United States > Oregon > Eugene
Price Range: $87 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix Inn Suites Eugene staff and other travelers.
3 questions
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Fossil, Oregon
29 days ago
San Antonio, Texas
over a year ago

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Questions? Get answers from Phoenix Inn Suites Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for south facing rooms to avoid the train horn.”
 of 5 bubbles W1056RXpats, 5 days ago | Read review
“4th floor was very quiet”
 of 5 bubbles Shalishan, 2 weeks ago | Read review
“Book a room near the back”
 of 5 bubbles wbensch, Oct 21, 2016 | Read review
“Ask for a room in the rear - there is a train line across the street - but it's across the street from a bunch of hotels there.”
 of 5 bubbles sandybeaches23, Oct 14, 2016 | Read review
“On football game weekends, book your room early.”
 of 5 bubbles bkalbprod, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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