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Campus Inn & Suites, Eugene Downtown

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390 E Broadway, Eugene, OR 97401-2731
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$82
$72
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Free cancellation until 01/28/21
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Traveler (51)
Room & Suite (29)
Pool & Beach (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Campus Inn & Suites, Eugene Downtown
Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 40 hotels in Eugene
Location
Cleanliness
Service
Value
Welcome to the Campus Inn, a newly remodeled hotel conveniently located in the heart of downtown Eugene, Oregon. Family friendly and affordable, the Campus Inn offers excellent accommodations, an unbeatable downtown location, and superior customer service. Amenities at the Campus Inn include a continental breakfast, Hi-speed wireless Internet, a peaceful deck veranda, a refreshing Jacuzzi, Nautilus Free-weights & Treadmill in our fitness Center.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Golf course
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Vending machine
Sun terrace
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
256Reviews3Q+A43Room tips
Traveler rating
  • 70
  • 82
  • 53
  • 34
  • 17
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Popular mentions
Alison W wrote a review Nov 2020
3 contributions
The accommodations were as expected, which is not bad for a motel. The thing that really stood out to me was the staff; each person at the front desk was extremely friendly and polite without being too intrusive or over the top. I really would give the staff 5 stars if it were possible to rate them separately. I think partially the problem is that I am not used to staying in motels, and perhaps went into it with high expectations. My boyfriend told me that his experience was as expected, so I am mainly basing this review off of his perspective. The bedroom for the main part was clean. The bed did have a few questionable marks on it, and almost seemed a bit off-white or dingy. The furniture itself was clean, however, just a bit worn down. There was also a peculiar smell; I thought it was overpowering disinfectant, my boyfriend said it smelled a bit more like urine to him. Hoping for the first. The main problem is the bathroom, and this is what I've read in every review almost. PLEASE. Fix your bathrooms. Clean them. We didn't even dare use the shower, the bottom of the bathtub was chipped and had dust in it. It wasn't as dirty as the other reviews claimed, but it was definitely not up to normal standards. There were a few concerning stains/dirt clumps on the floors and walls that I was too terrified to look at up close. I am a bit of a hygiene freak, so I'm giving this a more generous review because it honestly might just be me. Otherwise, it was a perfectly fine stay. Not too noisy honestly. Even my rowdy neighbors seemed to be respectful as it got later. I really thank the friendly staff for making the experience nice!
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Date of stay: November 2020
Rooms
Location
Service
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Response from Tina M, General Manager at Campus Inn & Suites, Eugene Downtown
Responded Nov 17, 2020
Dear Valued Guest, Thank you for providing us with feedback from your recent stay. I do regret that you experienced several shortcomings during your stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. We shall definitely work on your observations. You can expect a further improved stay next time. Thank you again for your feedback, and we hope to be able to exceed your expectations in the future!
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Ambassador507824 wrote a review Jul 2020
1 contribution
The front desk staff was friendly and very informative. The room was clean and made us feel comfortable in these Covid 19 challenging times. The location of Campus Inn & Suites is central located to UofO , and walking distance to many other shops and restaurants. Our stay was comfortable, safe, and enjoyable.
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Date of stay: July 2020
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Response from Tina M, General Manager at Campus Inn & Suites, Eugene Downtown
Responded Jul 28, 2020
Hi Ambassador507824, We are overjoyed to discover the positive impression we made with our service and hospitality. It means so much to us to hear your positive comments regarding our staff hospitality and our convenient location. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort, and convenience have been successful. It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving you again! Thank you very much!
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Sarah wrote a review Dec 2019
2 contributions
I booked a room over a month in advance but they had no record of my reservation but the front desk lady said it was no problem she would just make me a reservation right then and there. Got to my room about 3:30AM, changed into a night shirt, and fell asleep a couple hours later. Around 11AM a female staff member uses her keycard to open my door and then used a pair of plyers to start ripping the chain out from the wall. I started screaming at her to stop, what is she doing, stop!! She had this shocked smile on her face and said I was in the room illegally and had to vacate. I grabbed the paperwork the front desk lady had given me and started waving it frantically telling her to stop, I have the paperwork, STOP! Her shoulders dropped and she said, "Oh. Then you'll have to talk to the front desk," who had already run and accepted my card. The manager eventually comes up to my room, laughs and says it's all a misunderstanding. Turns out female staff had never talked to management about anything and took it upon herself to force her way into my room. I have PTSD and months later I still can't sleep through the night or sleep in a hotel at all. This place should not only be ashamed of themselves, but also not be in business.
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Date of stay: September 2019Trip type: Traveled with friends
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Response from Tina M, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown
Responded Dec 9, 2019
Dear Valued Guest, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Our primary goal is always to provide our guests with an enjoyable experience but failed this time. I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. We will communicate and forward your issue to the management head to address the issue and ensure no future guest will experience the same. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
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bschrader45 wrote a review Nov 2019
Santa Rosa, California82 contributions38 helpful votes
Shiela greeted me promptly at the front desk and chose a quiet room for me. There, however, a couple of problems with the given room, object left in room during cleaning and excessive noise from a fan of some kind. (location unknown) Shiela quickly changed my room, offered to help me move, and got me taken care of.
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Date of stay: October 2019
Value
Cleanliness
Service
1 Helpful vote
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Response from Tina M, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown
Responded Nov 14, 2019
Hi bschrader45, Thank you so much for your heartwarming review. Thank you for your appreciation for our staff, especially with Sheila and our hotel. We shall definitely work on your observations especially with the noise and you can expect a further improved stay next time. Thank you for the ihgh rating and please visit us again,
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MiguelitoyCat wrote a review Oct 2019
Kettle Falls, Washington690 contributions246 helpful votes
I can’t remember the last time I paid so little for a room. I was traveling alone this time and just needed something convenient to I5. My room had a queen bed, but it was pushed up against a wall. For me it was OK, but if we had been a couple my wife would not have been happy. It was clean, the bed comfy and it’s close to quite a few eating choices. Breakfast was the normal uninspiring continental stuff, but there was fruit available. I would definitely stay again .
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Date of stay: October 2019Trip type: Traveled solo
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Response from Tina M, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown
Responded Nov 4, 2019
Hi MiguelitoyCat, Thank you for taking the time to share your experience and review. We are happy to have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services, so we are aware of the areas we can improve and adapt to our guest's many different needs. We hope to impress you during another visit with every level of service. Thank you.
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PRICE RANGE
$58 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
campus hotel eugene
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
59
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Frequently Asked Questions about Campus Inn & Suites, Eugene Downtown
Which popular attractions are close to Campus Inn & Suites, Eugene Downtown?
Nearby attractions include Eugene Saturday Market (0.2 miles), 5th Street Public Market (0.3 miles), and Ridgeline Trail (0.3 miles).
What are some of the property amenities at Campus Inn & Suites, Eugene Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Campus Inn & Suites, Eugene Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Campus Inn & Suites, Eugene Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Campus Inn & Suites, Eugene Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Campus Inn & Suites, Eugene Downtown?
Conveniently located restaurants include Marché, Voodoo Doughnut, and Off the Waffle.
Is Campus Inn & Suites, Eugene Downtown located near the city center?
Yes, it is 0.08 miles away from the center of Eugene.
Is Campus Inn & Suites, Eugene Downtown accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.