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Hampton Inn Eugene

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Hampton Inn Eugene
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439 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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Reviewed 3 days ago NEW

Stayed at this Hotel for a family event we flew in for. The hotel is located near restaurants, fred meyer, starbucks and gas stations. Everything you may need in a fix. Hotel was very clean, we selected our room and it was quiet and clean. Extra towels were ready as requested and what little interaction we had with staff was...

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Helpful?
Thank 789cathieg
San Mateo, California
HOTEL’S FAVORITE REVIEW
Reviewed October 11, 2016

From the moment I walked in to the moment I left I felt like this was "home". The staff all gave service with a smile and it definitely seemed genuine. Easy access off the road, close by to many things, quiet and comfortable rooms, reliable wifi, breakfast with different options to chose from and a nice gym to maintain your...

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Helpful?
Thank Hugh P
About Hotel's Favorite Review
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear Hugh P, I am happy to know that we made you feel welcomed and at home. We strive to make sure every guest's experience is the best it can possibly be and look forward to having you stay with us again. Sincerely, Edward Franklin General Manager

Gig Harbor, Washington
Reviewed 5 days ago NEW

I stayed here for a week-long Sales Blitz and Regional Sales Meeting. The rooms are as you would expect. Noting excited about. The beds are a bit to firm for my taste. The Staff is super friendly and will go out of their way to help. The breakfast was good. Great Coffee. Great little Conference Room. I would stay here...

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Thank mddogmk
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear mddogmk, Thank you for your feedback, it sounds like you really got to utilize a lot of what we have to offer. We look forward to having you again and thank you for your business! Sincerely, Edward Franklin General Manager

Biloxi
Reviewed 1 week ago NEW

Stayed in Eugene to catch an early flight out the next morning so family did not have to drive and hour to airport at such an early hour. The desk clerk was very kind and helpful to call and make arrangements for a cab to take me to the airport. My room was exceptionally clean and comfortable. It was a...

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Helpful?
Thank jkc58
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear jkc58, Thank you for taking the time to share you experience, our close proximity to the Eugene airport is great advantage for our property. We hope to have you again in the future and extend more of our hospitality! Sincerely, Edward Franklin General Manager

oregon city, oregon, United States
Reviewed 1 week ago

poor qualiy of maintence and quest communation. Need to have pool working and know all toilets are in working order. Also need to describe type of breakefast, not like other Hamptons. Not told pool not working at check in no pool should be less for room rate.

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Helpful?
Thank D3618BUronh
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear D3618BUronh, I am sorry for the inconvenience imposed by our pool maintenance, we had to take the pool down to replace our access railings and light fixture. We had arranged for free pool use at a nearby athletic club and I am sorry that our front office did not provide you this option at check-in, nor were you provided...

Bridgewater, New Jersey
Reviewed 2 weeks ago via mobile

Booked with the hilton app while in area... almost half the price of other options in a 7 mile radius...nice staff, still have cookies but could not figure out tv... it was all pay for view or shopping channels. Would have rather put off working after a long day driving in the rain but no other choice!

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Thank Ronni A
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear Ronni A, I am sorry that you were experiencing technical difficulties with our televisions, we do offer an extensive lineup of HD programming through DirecTV. We hope to get another chance at earning your business in the future. Sincerely, Edward Franklin General Manager

Beaverton, Oregon
Reviewed 3 weeks ago

This hotel was very clean, the staff was friendly and the breakfast was very nice -- several options to choose from. My room was clean, the bed was comfortable and the room was very spacious. I would recommend this hotel and if I go to Eugene again overnight, I would stay there.

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Helpful?
Thank lsanderson71
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear Isanderson71, Thank you for your feedback, we look forward to having you again the future. Please don't hesitate to let us know if there is something we can do to make your stay extra special! Sincerely, Edward Franklin General Manager

Tualitin, Oregon
Reviewed 3 weeks ago

Great staff, good location, clean rooms,but the mattresses were beyond awful. My husband and I both were so sore from our stay. We are reward members and have stayed at many Hilton property's, please get new mattresses!!

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Helpful?
Thank Justin M
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear Justin M, I am sorry that our mattress did not fit your liking, our mattresses are actually fairly new and the current Hampton by Hilton standard. Hotel mattresses tend to be on the firm side and that doesn't always work for everyone. Regardless, I am fairly new to this property and I will see that a mattress audit is...

Roseburg
Reviewed 3 weeks ago

They had a large selection for breakfast. The is enjoyed hot coco and cookies at night. The pool was warm. The room was clean. Staff was friendly. Or only complaint was the hardness of the beds. We did not sleep well.

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Helpful?
Thank Athena J
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear Athena J, Thank you for your honest feedback! I am sorry that our mattress was too firm for your liking, hotel mattresses tend to be on the firmer side of things. I hope this was an irregularity and we get the chance to earn your business in the future! Sincerely, Edward Franklin General Manager

Hutchinson, United States
Reviewed 3 weeks ago

The hotel was very clean - both the lobby and rooms. The bed was comfortable, and the staff was great, very polite and helpful! It was only a couple of minutes drive to lots of restaurants, but was still quiet. The rooms were well lit and modern.

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Helpful?
Thank 280aprilc
Edward F, General Manager at Hampton Inn Eugene, responded to this review

Dear 280aprilc, Thank you for taking the time to share your experience! We look forward to having you again in the future. Sincerely, Edward Franklin, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Eugene is located close to Lane Events Center, Maurie Jacobs Park, Territorial Vineyards and Wine Company. Free amenities include WiFi, hot breakfast, indoor pool and a fitness center. ... more   less 

Additional Information about Hampton Inn Eugene

Address: 3780 W 11th Street, Eugene, OR 97402
Location: United States > Oregon > Eugene
Price Range: $115 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Eugene 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn Eugene Hotel Eugene
Eugene Hampton Inn
Hotel Style:
#8 Family Hotel in Eugene
#10 Business Hotel in Eugene
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Eugene staff and other travelers.
4 questions
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oregon
7 months ago
Houston, Texas
7 months ago
over a year ago
Florence, Oregon
over a year ago

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Questions? Get answers from Hampton Inn Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The floor did not seem very solid, i.e., as I walked I could hear my foot steps, so it might be best to get a room on the top floor.”
 of 5 bubbles golfnut71952, Jan 7, 2017 | Read review
“Choose a room facing away from West 11th”
 of 5 bubbles choppes1, Aug 22, 2016 | Read review
“Try to get top floor rooms.”
 of 5 bubbles Molecularpenguin, Jul 26, 2016 | Read review
“Don't stay in this hotel if you want good customer service”
 of 5 bubbles barbaraa694, May 21, 2016 | Read review
“Dont stay there.”
 of 5 bubbles kaalenaa, May 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question