Home2 Suites by Hilton Eugene Downtown University Area
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Room & Suite (17)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Home2 Suites by Hilton Eugene Downtown University Area
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 40 hotels in Eugene
Location
Cleanliness
Service
Value
Travelers' Choice
See why so many travelers make Home2 Suites by Hilton Eugene Downtown University Area their hotel of choice when visiting Eugene. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
While staying at Home2 Suites by Hilton Eugene Downtown University Area, visitors can check out Shelton McMurphey Johnson House (0.6 mi) and Autzen Stadium (1.5 mi), some of Eugene's top attractions.
Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Home2 Suites by Hilton Eugene Downtown University Area makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, an outdoor fireplace, and a picnic area. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.
If you like Italian restaurants, Home2 Suites by Hilton Eugene Downtown University Area is conveniently located near Beppe & Gianni's Trattoria, Excelsior Inn, and Ambrosia Restaurant & Bar.
Looking to explore? Then look no further than Hayward Field (1.2 mi), University of Oregon (1.0 mi), and Owen Rose Garden (1.1 mi), which are some popular Eugene attractions – all conveniently located within walking distance of the hotel.
At Home2 Suites by Hilton Eugene Downtown University Area, your comfort and satisfaction come first, and they look forward to welcoming you to Eugene.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling offsite
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Canoeing offsite
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Seating area
Kitchenette
Cable / satellite TV
Sofa bed
Complimentary toiletries
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Location
Full view
97Great for walkers
Grade: 97 out of 100
68Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
Contact
102 W 11th Ave, Eugene, OR 97401-3070
Getting there
Eugene Station11 min
Rental CarsSee rental cars from $27/day
442Reviews6Q+A26Room tips
Reviews
Traveler rating
- 302
- 84
- 21
- 17
- 18
Time of year
Traveler type
Language
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Popular mentions
Hotel's Favorite
Two factors make this hotel excellent-the physical nature of the hotel and the staff. Set in downtown, it is sparkling clean, comfortable furniture, large TV, great bathroom, free and ample parking, a good "to go" breakfast (considering COVID restrictions) and more. I don't know why but even the room doors are more quiet than others-usually the heavy doors slam making a horrid noise and these didn't. The staff go out of their way to be helpful with whatever requests you may have. Clearly, management stresses customer relations with their employees and it shows.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip: Ask for room overlooking parking lot for less noise
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2 Helpful votes
Helpful
Response from Kerry Schiewek, General Manager at Home2 Suites by Hilton Eugene Downtown University Area
Responded Nov 5, 2020
Thank you Sharon for the great feedback. We love to hear when our valued guests let us know that we are achieving our goal of making each guest feel special, while providing a safe, clean and modern place to lay your head for the night.. Please keep us in mind for future travels as we would love to welcome you back!
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If I hadn't stayed at this property during the pandemic, I could easily give it another star. But over the course of 24 hours, we ran into two different housekeepers in the hallway not wearing masks, and saw they also didn't wear them while cleaning rooms. When we first checked in, we were told our room was still being cleaned. Here on tripadvisor, it says there's a minimum of 24 hrs between guests in each room. I asked about this, and was told that's only if you *request* it, and because they didn't have many of the rooms we booked (1 bedroom with king bed), it was "impossible" to have 24 hours between guests. She told us there was a room "that no one ever wants" that we could have. She said it had a queen bed instead of a king, so we said ok. We went to the room she assigned to us, and it hadn't be cleaned. We went back downstairs, and she sent us to another room--supposedly the one with the queen bed, except it was a double bed. Whatever, we just wanted to settle in. PROS: The room was very big, and there are plenty of places to put your personal items. Lots of desk space AND a kitchen table, which is rare. The front desk people were friendly, even if slightly confused. The view out our window was of two beautiful trees changing colors--one vibrant red, the other gold. Very good sunlight in the room. Easy access to a market across the street, and several restaurants in walking distance. MEH: The quality of furnishings looked good, but was kind of rinky-dink. A lot of things were hanging by hinges or just plain fell off the wall when we touched them. The automatic blinds kept getting jammed. There was a fair amount of street noise. Free breakfast was mediocre. No waffles, plastic bags with omelets you microwave in your room, no cut fruit, no juice. BAD: The aforementioned lack of masks. In addition, we were passed by another maskless employee in the lobby on his way home for the day. There was hand sanitizer in the lobby, but not at the elevator banks. We reported this to Home2 Suites corporate. After we checked out, we got an email from the manager apologizing and saying she'd issue us a certificate for a free stay. We haven't received it, but also wouldn't want to use it; why would we stay again at a property where covid safety wasn't taken seriously? I'd stayed at a Hyatt House a few weeks earlier, and they were way more serious about covid safety, with more lineage, touches hand sanitizer everywhere, and a better breakfast. Our room was $170 with tax, which seems like a lot for what we got. Can't recommend.…
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Date of stay: October 2020
Helpful
Response from Kerry Schiewek, General Manager at Home2 Suites by Hilton Eugene Downtown University Area
Responded Nov 5, 2020
Hello LizPDX, Thank you for your feedback. We take feedback such as this seriously. I believe that your concerns were addressed in the email sent to you earlier. I have searched the Tripadvisor page and do not see anywhere that we stated that we are allowing 24 hours between guests. I believe that it would be difficult to find a hotel that can guarantee that unless they are a large hotel. I apologize that there was that misunderstanding. In terms of the incident with associates not wearing facial shields consistently, that issue was addressed on the date that I received the initial feedback. We wish you the very best in your future travels.
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5 nights and no complaints. Quiet, clean, actually everything looks new. Free parking, great location, friendly staff. I love that the doors close quietly too. (I’m sitting in another hotel right now listening to door after door slam) Well stocked kitchen, you can even request a burner free of charge. Due to covid breakfast is a bag with fruit, granola bar or muffin, plus a choice of microwaveable egg bowl, danish, bagel or yogurt (different options each day).
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Really liked this property. First time staying in a Home2. Room was really intuitive - the rolling table, the lamps, the window shades, the timer on the ventilation fan in the bathroom....all spot on.
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Date of stay: June 2020
Value
Cleanliness
Service
Helpful
This was a quick overnight “let’s rest before heading home” type of stay. First and foremost being that we’re in a middle of a pandemic I was expecting for our room to be spotless. I went in before my family sprayed and wiped down with lysol and I’m glad I did because the kitchenette area had food residue/ crumbs with what looked like coffee cup stains and I feel that something as obvious as this should not have been missed, so it left an uncertainty in me. I feel housekeeping as well as management should do a better job so that guests can feel comfortable and most importantly safe. They should ensure that their “Lysol sponsored” sealed rooms are thoroughly cleaned. Room was averages and had what was necessary for the night. It seemed to be situated in a good area. Coffee and food down the street so it was perfect for getting back on the road. …
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
Helpful
PRICE RANGE
$131 - $210 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
120
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Claim Your Listing Frequently Asked Questions about Home2 Suites by Hilton Eugene Downtown University Area
Which popular attractions are close to Home2 Suites by Hilton Eugene Downtown University Area?
Nearby attractions include Eugene Saturday Market (0.3 miles), Passionflower Design (0.2 miles), and The Jazz Station (0.2 miles).
What are some of the property amenities at Home2 Suites by Hilton Eugene Downtown University Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites by Hilton Eugene Downtown University Area?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton Eugene Downtown University Area?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Home2 Suites by Hilton Eugene Downtown University Area?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites by Hilton Eugene Downtown University Area?
Conveniently located restaurants include Ta Ra Rin, Voodoo Doughnut, and Off the Waffle.
Are there opportunities to exercise at Home2 Suites by Hilton Eugene Downtown University Area?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Home2 Suites by Hilton Eugene Downtown University Area located near the city center?
Yes, it is 0.3 miles away from the center of Eugene.
Are any cleaning services offered at Home2 Suites by Hilton Eugene Downtown University Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites by Hilton Eugene Downtown University Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Home2 Suites by Hilton Eugene Downtown University Area offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.