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Hilton Eugene

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#3 of 34 Hotels in Eugene
GreenLeadersSilver level
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Hilton Eugene
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935 Reviews from our TripAdvisor Community

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Showing 925: English reviews
Portland, Oregon
Reviewed 2 days ago NEW

This is a dated building with a large collection of cobwebs- in the lounge, in the room and in the restaurant. I was given a room that obviously on top of the HVAC system which made it sound like I had a frieght train in the room. Pretty disappointing since there was hardly anyone at the hotel and I prebooked....

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Helpful?
Thank lamorgan2016
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review. I am very sorry that you were not assigned your preferred guest room. I will investigate what occurred that caused this to happen. We will also look into any noise being created by our HVAC units. Your feedback is very much appreciated and we will use it to continue to improve...

Klamath Falls, Oregon, United States
Reviewed 2 days ago NEW

Very comfortable, clean, and the staff are all awesome! The location is perfect and there are lots of things within walking distance. The hotel is even close to the train station for those special trips.

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Helpful?
Thank Cheri H
Jody H, General Manager at Hilton Eugene, responded to this review

I am very pleased that our downtown location was convenient for you and that you found our staff to be awesome and guest rooms comfortable and clean! Thank you for sharing your review of our hotel, we hope that you will choose to stay with us again in the future! Best regards, Jody Hall General Manager

Largo
Reviewed 3 days ago NEWvia mobile

I'm here for business and am very impressed with the hotel and staff. Got in Monday after very long travel. Front desk staff were very accommodating in getting me into my room. Provided upgrade. Staff in restaurant made sure I had a great lunch even though I arrived just minutes before the closing time. Room is very comfortable, bed especially...

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Helpful?
Thank Dave S
Jody H, General Manager at Hilton Eugene, responded to this review

Excellent! I am extremely pleased that you been enjoying your stay with us. Our team members strive to ensure every guest feels very well cared for and appreciated and I am glad that this has been your experience. Thank you for your business and for taking time to share your review of our hotel. We hope that you will choose...

oregon
Reviewed 1 week ago NEW

Perfect location, we spent two days here. Room was clean and quiet. Staff was extremely helpful when we needed extra coffee for the three of us. Loved the little cafe for breakfast. Easy walk to Fifth street market for a little shopping.

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Helpful?
Thank explorer2955
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review of our hotel! We greatly appreciate your feedback. I am glad that you enjoyed your stay with us and that you found our downtown location convenient during your stay. we look forward to future opportunities to take care of you! Kind regards, Jody Hall General Manager

United States
Reviewed 1 week ago

Room had a mini fridge, plenty of outlets. Easy parking in the attached parking garage but not complimentary. Comfortable room with updated finishes. Walls are thin, though. Could hear the TV next door and the bass tone of some music from somewhere nearby. Front desk staff is friendly and helpful.

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Helpful?
1Thank AAHolt
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel. We greatly appreciate your feedback! I am pleased that you enjoyed your stay with us and found our front desk staff friendly and helpful. We hope that you will choose to stay with us again in the future! Best regards, Jody Hall General Manager

Seattle, United States
Reviewed 1 week ago

Fast check in for a clean room. Quick comfortable overnight in Eugene, OR. We would definitely stay here again when in Eugene. Very convenient downtown location, and not too far off I-5. Very nice lady at check in counter. Had plenty of available rooms, but it was on a Monday night! Only minor issue is that the balconies at the...

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Helpful?
Thank sarahhS5107VS
Jody H, General Manager at Hilton Eugene, responded to this review

I am very pleased to read that you enjoyed your stay with us recently and that you found our downtown location convenient during your visit to Eugene. Please know that we are in the process of replacing all of the railing on the balconies, we hope to have this project completed in the next few months. Thank you for sharing...

n francisco
Reviewed 1 week ago

Just there one night but this place is humming along very well. Great room, excellent staff, only a block away from some really good restaurants and bars--and they offer a shuttle service around downtown Eugene.

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Helpful?
Thank dick s
Jody H, General Manager at Hilton Eugene, responded to this review

Excellent! I am very happy that you found everything about your stay to be "top notch"! I am also glad that you were able to enjoy some of the many great restaurants that are in our downtown neighborhood. Thank you for taking time to share your review and for choosing to stay with us. We look forward to future opportunities...

Houston, Texas
Reviewed 1 week ago via mobile

We spent one night in this Hilton on our way to the Oregon coast. It served our purposes well. This hotel is exactly what you expect from Hilton, which is a good thing. While this somewhat generic convention like hotel did not wow us, the staff was friendly, the rooms clean and comfortable and the uninspiring food menu surprisingly satisfying....

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Helpful?
Thank Houston2007
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to review our hotel. I am very glad that you found our staff friendly and helpful, although disappointed that you experienced valet challenges. Please know that I will address these concerns with our Valet team leadership. Our goal is to ensure every guest feels extremely well cared for, and we want our guests to leave...

Reviewed 1 week ago

We selected this hotel because folks in Salem said the Hilton was the best hotel in Eugene. It is in an excellent location, very convenient to the downtown area, which was the main attraction for us. It was not very busy. We requested an even numbered room, as those faced away from noisy 6th Street, and the receptionist gave us...

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Helpful?
Thank Bruce M
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review of our hotel. I am very glad that you enjoyed your experience with us, found our rooms comfortable and our downtown location convenient during your stay. Thank you again for sharing your feedback, we hope that you will stay with us again in the future! Kind regards, Jody Hall General Manager

Central Point, Oregon
Reviewed 2 weeks ago

Whenever I need to stay in Eugene the downtown Hilton is my first choice. Amazing rooms and service! I love the perks I get from being a Hilton Honors Gold Member. The location is also very desirable.

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Helpful?
Thank Angela B
Jody H, General Manager at Hilton Eugene, responded to this review

I am very pleased that you always enjoy your stays with us and found our staff and guest rooms amazing! Thank you for your loyalty to Hilton and our hotel, we greatly appreciate your business and look forward to taking care of you again soon! Best regards, Jody Hall General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Eugene stands in the heart of downtown Eugene, Oregon. Recent renovations transformed our guest rooms, lounge area, fitness center and exclusive Executive Level. Located just two blocks from the Amtrak station and offering complimentary airport shuttle transportation to the Eugene airport, the hotel is easily accessible. With proximity to the University of Oregon campus, Hilton Eugene is a great choice for hotels near Autzen Stadium, Hayward Field and Matthew Knight Arena. Situated in the city’s art and entertainment district, the hotel is close to many things to do in Eugene with ease such as shopping, dining and visiting local businesses. ... more   less 

Additional Information about Hilton Eugene

Address: 66 East 6th Avenue, Eugene, OR 97401
Location: United States > Oregon > Eugene
Price Range: $125 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Eugene 3.5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Cancelon, Priceline, Hotels.com, Travelocity and Odigeo so you can book your Hilton Eugene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Eugene Hotel Eugene
Hilton Eugene And Conference Center
Eugene Hilton
Hotel Style:
#1 Green Hotel in Eugene
#4 Business Hotel in Eugene
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Eugene staff and other travelers.
4 questions
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Oregon
9 months ago
Bend, Oregon
over a year ago
Portland, Oregon
over a year ago

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Questions? Get answers from Hilton Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room not facing the main street.”
 of 5 bubbles RhondaAS, Oct 26, 2016 | Read review
“AVOID train track side if your ears work, even a little...I am Diamond Elite, didn't matter.”
 of 5 bubbles markduck, Oct 17, 2016 | Read review
“Upper floor with a view”
 of 5 bubbles itraveleverywhere, Oct 14, 2016 | Read review
“"City View" overlooks Eugene, the other side sees more trees and hills but the trains run on that side.”
 of 5 bubbles davidmV9920GF, Sep 30, 2016 | Read review
“South facing rooms are away from the train tracks, north facing rooms have amazing mountain views.”
 of 5 bubbles asawyer79, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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