Cold Springs Resort
25615 SW Cold Springs Resort Ln, Camp Sherman, OR 97730-9736
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A note from Cold Springs Resort
Updated 06/07/20
About
#2 of 5 Specialty lodging in Camp Sherman
Location
4.8
Cleanliness
4.8
Service
4.1
Value
4.2
Tucked beneath the towering Ponderosa and Tamarack trees and only steps from the spring-fed Metolius River, the cabins and RV park at Cold Springs Resort offer the perfect retreat. The property features 17 cozy cabins. Each cabin sleeps four - six guests and features a fully equipped kitchen, bath, fireplace, deck, grill, and outdoor fire pit. 15 RV spots are interspersed among the pines and a spacious meadow. A rolling lawn slopes toward the river and offers the perfect setting for family picnics, a romp with the dog, or a simple game of catch or frisbee. Hiking, biking and world-class fly-fishing opportunities abound and all are within walking distance. Bring the kids, the dog and let yourself truly unwind. It's the perfect getaway for the whole family.
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Property amenities
Free parking
Free internet
Lazy river
Hiking
Canoeing offsite
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Fishing
Patio
Outdoor fireplace
Outdoor furniture
Picnic area
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Room features
Desk
Dining area
Fireplace
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Separate dining area
Separate living room
Sofa
Clothes rack
Private bathrooms
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Complimentary toiletries
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Room types
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mid-range
Charming
Location
Full view
Contact
25615 SW Cold Springs Resort Ln, Camp Sherman, OR 97730-9736
Getting there
Rental CarsSee all Camp Sherman rental cars
136Reviews6Q+A36Room tips
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We had a lovely stay at Cold Springs Resort. We stayed in the River View cabin for one week. It was beautifully furnished. We were able to make our own meals in the full kitchen.The outdoor sitting area looked out to the Metolius River. What a beautiful sight! Chris in the office gave us tips on where to go and see in the local area. There are many hiking trails nearby. Our dog enjoyed her time at the resort too. Looking forward to going back soon.
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
We have always enjoyed our stay at Cold Springs and the staff is amazing. In April 2022, we had to pay for the 3 nights we booked at the RV area. We had to cancel a week before, because our grandson was born early. In the past friends of ours could apply their deposit to the next stay, we could not. Be careful when booking, things have changed - make sure to cancel 30 days in advance. This has always been one of our favorite spots, but it may no longer be the same. It also went from 5 great spacious RV spots to 12. Just a heads up.
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Date of stay: April 2022
Helpful
We LOVE Cold Springs Resort! Friendly staff, beautiful grounds, seems to attract really great people. I love the proximity to the Metolius River, Camp Sherman store, Suttle Lake, Sisters...Close enough to Clear Lake and the McKenzie River...Just a beautiful place. We will be back on an annual basis...If we can get reservations!!
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Date of stay: September 2021
Helpful
This is my husband's and my third time here in a year. We live at the beautiful Oregon Coast. The cabins are so perfect. The host Jeff is absolutely amazing. The area has so many beautiful places to explore. Wizard Falls, the Head of the Metolius river are must sees. Here we can relax, it's very quiet and we have everything we need to feel at home away from home. The Metolius River is our favorite getaway from the hustle of work and it is truly a pleasure to be in this majestic area of our home state. We can't wait to return next Summer. Thank you for another wonderful stay. We leave tomorrow and really don't want to!!
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
Beautiful location! Very spacious and comfortable RV campsites along Cold Springs Creek. The hosts are awesome! There are so many activities to enjoy biking, hiking, fishing, golfing and beautiful shops located nearby in Sisters. We are looking forward to coming back next year! Rick & Suzie
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Date of stay: July 2020Trip type: Traveled with friends
Helpful
+1
We stayed at Cold Springs for 6 days and it was amazing! The river was just steps away from the cabin door. The area was very quiet! There was so much to do in the area, walking trails, waterfalls, fishing if you like, there is even a deli/general store/fly shop store just steps away from the cabin for anything you may need! The staff was very helpful in showing us places to visit and was friendly from the very 1st phone call!The little town of Sister Oregon is just a few minutes drive away and it’s great place to spend the day! I would recommend cold Springs cabins to anyone and I hope to get the chance to stay there again someday! Thank you for the memories
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Nikkie West, Marketing at Cold Springs Resort
Responded Jun 1, 2021
Thank you so much for staying with us and following up with this wonderful review, Dan. It was our pleasure to host and get to know you. Its always a treat to share this special place with great guests. Please come back and visit us again soon! We offer excellent off-season specials and discounts for birthdays and anniversaries. So be sure your on our mailing list (no worries - we send no more than one email per month). Thanks again!
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3rd time staying here and have a 4th stay planned in a few weeks. Customer service and location can’t be beat in the area. Situated on the Metolius River with trails running along the river you can hike for hours. The fishing pond on site is also a plus for the little ones and the fly fishing access is a personal plus for me. The 3 times stayed have been in a different cabin each time and they have everything you would need for your stay, including improved WiFi if you need to be connected. This a go to spot for our family vacations and the kids love it here and talk about the place all the time. Look forward to many more years of memories here. Special thanks to staff and Chris for their customer service and quick responses.
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Date of stay: March 2021Trip type: Traveled with family
Helpful
Response from Nikkie West, Marketing at Cold Springs Resort
Responded Apr 17, 2021
Thank you SO much for this wonderful review, Nate. Guests like you are the best part of this job! We're so honored to be a part of your family's ongoing memories and will look forward to seeing you back again soon!
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I made a reservation late Sunday evening for a trip 6 months from now. We did have some questions about the site, so followed up with a phone call first thing Monday morning. Left a message, then another later that evening because they say they are closed on Tuesdays and Wednesdays. I got a call back on Tuesday by a rather condescending individual, and through the course of the conversation I realized this reservation was not going to work for us, so asked if he could cancel. He then informs me they will charge me a cancellation fee of $15. Again, this was a reservation I would have had for 12 hours if they answered their phone on Monday. I get cancellation fees, but not it this case. Worse yet, he hung up on me when I said I would dispute the charge on my CC. LOL, this place is a joke, I 'd stay clear....…
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Date of stay: March 2021
Location
Service
Sleep Quality
Room Tip: Unless you enjoy RUDE, I'd go elsewhere.
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Helpful
Response from Nikkie West, Marketing at Cold Springs Resort
Responded Mar 21, 2021
Thanks for this feedback. We have a cancelation policy and associated fee for cancelations to cover the credit card transaction fees we incur. To be fair to all guests, this policy applies equally to everyone; regardless of when the reservation/cancelation is made. Our policies are posted on our website and included in electronic communications. I am very sorry to hear that you had a negative experience with our front desk staff. We will address that internally. Thanks again and take care.
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We reserved back at the end of December thinking the whole Covid thing would be over, or at least ending. I guess not. The plan took that into consideration though and they did have a policy of refund or changing (with conditions) reservations. As it turned out, it was perfect for the two of us. Clear, sunny skies and a bit of snow on the ground but not so much it was difficult to walk around. First off, I want to address a negative review that mentioned the septic system work going on. Unfortunate, but after visualizing a mud pit for our vacation, I called to check on the status. Chris returned my call with a voice mail that was thorough, answered any concerns I had gave me a promise that all work had been completed, even stating the only thing left was a little pile of dirt they were planning on moving as soon as it got dry enough. Upon arrival, work was all completed just as he stated and at the time we drove up, he was just finishing some raking of the grounds. Friendly, professional and he even gave us some ideas for trails, fishing spots and an important piece of information: THE GENERAL STORE IS ONLY OPEN ON WEEKENDS. Plan accordingly so you don't have to drive into Sisters (which is only 15 miles). We stayed M-W and I will tell you it was awesome: No crowds, no traffic and no big parties or pressure fishing. We rented the CLOSEST cabin to the river, The Log, and although they state it's the oldest and least renovated, it was really nice. The old front door sticks a bit but there's a trick to it. All the important things like cleanliness, supplies, towels were present. Briquet BBQ and fire pit right out the back door. I recommend bringing some briquets, lighter and firewood. We originally we going to come with another couple as it is a 2 BR, but it would have been pretty cozy. As it was, we used one room for our luggage and another to sleep. Next time, we may try to get another couple and just get 2 cabins side by side. This particular cabin would be great for a small family but they did have a hide a bed in the living room so I think 6 would be the max. One thing I wish we would have done, especially since it was a weekday, was ask to see some of the other cabins but they looked really nice too. Footbridge to the store is only 50 yards away and then you can walk up (we walked up to headwaters) or down the river from there. If you're from out of state, I recommend this because it's away from all the hustle of Sisters, Bend or even Eagle Crest but it's still close enough for a day trip. If you're from the west side of the Cascades, then you already know it's an hour shorter than it is to Bend and a lot less crowded. Thank you Chris, Jeff and the rest of the staff that made our stay so nice. Oh and Covid has changed everything so be sure to call and check with staff on hours for Black Butte restaurants, or Camp Sherman cafes.…
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: Log Cabin: Probably the most private and definitely closest to river
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Helpful
Response from Nikkie West, Marketing at Cold Springs Resort
Responded Feb 20, 2021
Thank you so much for this wonderful review, Lawrence!! We're so happy to hear you had a great stay in Log Cabin. Also thanks for specifically mentioning the septic project. As you can understand, we certainly couldn't close the resort entirely during the project. So we did it as fast as possible, in the slowest months and offered a discount to all guests during that time for dealing with the mud. We're so thankful that you enjoyed our staff and found the grounds back in great shape. Above all - we're glad you got to experience the mid-week, off-season - truly one of our best kept secrets. Please visit us again soon! May, June and Oct are my personal favorite months where you get great weather without the crowds.
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We visit the Camp Sherman area often. We had never stayed at Cold Springs and decided to give it a try when we saw their winter special. What a mistake! A week before our arrival we received an email about work on the septic system and were told it would not impact our stay, yet when we arrived the whole area was a mud pit, there were constant sounds of construction, and there was the smell of septic. We could have looked past that, but during our second day at the cabin, a large group showed up to the cabin next door. The party started immediately. The music and shouting was so loud that our young daughter was kept awake. At 10pm, my husband asked the group to be quiet but the noise persisted and resumed again the next evening. My husband spoke to the manager the next day (there was only an emergency number in the evening and the wireless was so poor that we couldn't even make a phone call). We later overheard the manager telling the group that we had complained, but he made no effort to enforce the resort's rules (quiet time, smoking near open windows, off-leash dogs, too many people, too many cars). We loved the access to trails, the river, and the Camp Sherman store, and we enjoyed the cabin during the rare moments of quiet, but the resort is clearly poorly managed. The resort offered 10% off of our next stay because of the septic work but based on this experience, we won't choose Cold Springs again.…
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Date of stay: December 2020
Rooms
Cleanliness
Service
Helpful
Response from Nikkie West, Marketing at Cold Springs Resort
Responded Jan 23, 2021
Thanks for leaving this thorough review. Of course negative reviews are not ideal - but they are a good opportunity for us to make improvements. Typically our management gets excellent feedback from guests, so I'm saddened to hear that was not your experience and will certainly be following up with them about it. I couldn't agree more that the rules should be upheld for their own sake - period - not because of complaints (other guests shouldn't have to complain). We're also sorry to hear the septic project impacted your stay. The project was required by DEQ and was the right thing to do to protect the Metolius River. Its now complete and the area is being re-landscaped and seeded with grass. Thanks again.
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PRICE RANGE
$196 - $270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cold springs resort and rv park hotel camp sherman
LOCATION
United StatesOregonCentral OregonCamp Sherman
NUMBER OF ROOMS
32
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Claim Your Listing Frequently Asked Questions about Cold Springs Resort
Which popular attractions are close to Cold Springs Resort?
Nearby attractions include Camp Sherman Store on the Metolius River (0.2 miles).
What are some of the property amenities at Cold Springs Resort?
Some of the more popular amenities offered include free parking, free internet access, and a lazy river.
Which room amenities are available at Cold Springs Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Cold Springs Resort?
Guests can enjoy barbeque facilities during their stay.
Is Cold Springs Resort located near the city center?
Yes, it is 0.3 miles away from the center of Camp Sherman.
Are pets allowed at Cold Springs Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Cold Springs Resort have any great views?
Yes, guests often enjoy the river view available here.