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Riverhouse on the Deschutes

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3075 N. Business 97 Convention Center - 2850 NW Rippling River Ct, Bend, OR 97703-7511
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (352)
Room & Suite (57)
Dining (40)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 47 hotels in Bend
Location
Cleanliness
Service
Value
Travelers' Choice
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
1,313Reviews15Q+A100Room tips
Traveler rating
  • 666
  • 348
  • 142
  • 91
  • 66
Time of year
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Popular mentions
Minnie Y wrote a review Apr 5
San Francisco, California580 contributions127 helpful votes
We came here with low expectations... after all, it’s covid time. I can see this hotel being the talk of town when it’s business as usual. Very easy distance to the convention center & good bar services. We had our dog with us, so our room was dog friendly, right next to the trail by the river. However, I made a mistake in booking. Instead of booking 2 queen sized beds, the room had a king sized bed & a sofa bed. It was the worst sofa bed ever, lumpy & tilted to one side. Impossible to sleep on it. I need to have intensive massage treatment after that. In the end, I booked an additional room for the 2nd night. I got a discount for the 2nd room, but it was still not cheap.
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Date of stay: February 2021Trip type: Traveled with family
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Response from Hotel Management, Owner at Riverhouse on the Deschutes
Responded 1 week ago
Although it's disappointing that your first night wasn't as restful as we would hope, the rest of your terrific feedback thrills us! Thank you for letting us know that our wonderful location and helpful amenities impressed you. We appreciate your four-star rating and we hope you and your pup will visit us again soon at the Riverhouse on the Deschutes!
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Jane D wrote a review Apr 4
4 contributions
While it looks amazing from outside sadly it is falling apart inside. Our room was a disappointment, shower and tub both broken. Tub drain was black leaking hole in bottom with sand paper no slip. I was given a key to room across hall for shower but found the same conditions in that room as well. Light worked sometimes, same with fan.Slider door screen landed flat on ground when opened, lock was broke on both door and slider. Refer was dirty and all food from restaurant was burnt except the brownie, no refund or exchanges available. Indoor and outdoor pools were ok but there are no jacuzzis!! The outdoor jacuzzi is green approx 4-6” water which is now a pond and the indoor jacuzzi. Well because jets are broken it is now a low flow hot tub according to the sign. Finally after a great deal of time spent with maintenance instead of my family I was given a Motel 6 rate, however when I received the final bill they had added the discount back onto the bill and charged my credit card. We ended up paying just under $200 for two queen beds and a TV. I would like to make myself feel better and say that part of that charge was for the wonderful drinks we had, one Shirley Temple and some V8’s. I do not recommend this hotel to anyone but I will say there is a Shilo Inn right next-door and I wish we would’ve went there. Save yourself the grief enjoy your time with family somewhere else, It felt like I spent more time with maintenance and staff than I did with my grandchildren.
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Date of stay: March 2021
Service
Sleep Quality
Room Tip: Go somewhere else
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Response from Hotel Management, Owner at Riverhouse on the Deschutes
Responded 1 week ago
Your feedback is disheartening as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will be using your comments to see where improvements are needed and we would love to connect with you directly to learn more about your experience. We hope you'll consider allowing us another chance to offer you the exceptional hospitality for which we're known.
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Summer wrote a review Mar 2021
8 contributions
We decided to stay here because it was on the river and allowed dogs. For the higher price we were hoping for the best. We arrived at 5:30 and were told the first floor room we were promised wasn’t available and they hadn’t finished cleaning yet (check in is 3pm). Frustrating, but since they are understaffed and busy due to spring break it was understandable. Finally they found a 1st floor room for us once my husband went in and asked (how they found one in the 5 min between me and him I don’t know, but at least we got the room). The couple checking in next to me was told the same thing and were frustrated as well. Anyway, the fact that the room had an external front door was nice to make it easy to unload. Having a door that opened to the river area was nice too, although the door was so hard to open that we could barely slide it. The room was decent, pretty roomy and looked okay. It did have a bit of a musty/old smell though. Unfortunately the beds were so uncomfortable. The sheets were hard and scratchy and for some reason the beds were so noisy. Almost like there is a plastic cover under the sheets? I listened to my family noisily toss and turn all night. Other than that it was quiet. Bird noises in the early morning which woke me up but was nice to listen to. The pool and restaurant are open now and were both busy. We probably won’t stay here again unless they replace the beds and do some updates. Maybe some rooms are more updated and that’s why some reviews are more positive??
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Date of stay: March 2021Trip type: Traveled with family
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Response from Hotel Management, Owner at Riverhouse on the Deschutes
Responded 2 weeks ago
It is disappointing to learn that a guest has left feeling dissatisfied with any part of their visit. We want to apologize for the wait at check-in and regret that your accommodations didn't meet your comfort level. We appreciate your feedback as it helps us understand how we are meeting your needs and where we can do better. We hope that you will reconsider and join us again. Our team is eager to provide you with a stay that meets all your needs.
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Dainer B wrote a review Mar 2021
Gardnerville46 contributions26 helpful votes
We were on a business trip and happened upon The Riverhouse by pure chance! The room and view were incredible! The bar was delightful and the staff was pretty incredible. I managed the maintenance crew for a 5 star resort for 8 years. This place was well kept to say the least! I didn't catch any names other than Jarrod because we had to leave early the next day but everyone there that night did an awesome job and by the looks of it, the resort is well managed!
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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Response from Hotel Management, Owner at Riverhouse on the Deschutes
Responded 3 weeks ago
Receiving this kind of praise from someone who knows the hospitality industry is extra-special. Thank you for letting us know that our terrific staff impressed you! Jarrod, especially, will be overjoyed by your comments. We're delighted, too, that our comfortable accommodations and beautiful setting exceeded your expectations. We appreciate your five-star rating for the Riverhouse on the Deschutes and we would love to welcome you back soon!
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Wendy C wrote a review Mar 2021
Hillsboro, Oregon11 contributions2 helpful votes
I have really enjoyed my stay at this hotel. It is my first time staying here and I have been really happy with my overall experience. Pros. 1. The staff has been very friendly and helpful. From the front desk to the maids everyone is smiling and very nice. The staff delivering food from the restaurant has also pointed out every time, that gratuity is included with the cost of the food. I really appreciate that because I care about tipping and they take the awkwardness out of wondering if you need to tip them. (I owned a restaurant for 13 years. Friendly customer service was always one of my highest priorities as a business owner. Without it - I never visit a place twice so this is #1 highest kudo points to Riverhouse) 2. The room was impeccable when I got there. Very clean and stocked with coffee, a microwave, a huge fridge AND freezer) All the rooms, from what I can tell - overlook the the river which is absolutely lovely. I called ahead to make sure I got a second-floor room, and again, no issues they were happy to accommodate. Dinner my first night. I ordered from their restaurant and it was very good no problems. 3. Primo was the shower. :) super hot and good flow - way better than the one at home. 4. Finally, they are very dog friendly and I really appreciate that - I travel with my dog everywhere as a part of my business so this is extremely important to me. Cons. OK - so the reasons they didn't get 5 stars after all the glowing stuff above. 1. dinner was great, but breakfast was kind of awful the next morning. It was cold on arrival. I heated it up no big deal but the quality was pretty poor. I ordered the egg omelet with veggies and goat cheese and ended up getting sick later from it. 2. The microwave, lol, kind of my nemesis at this point. I've never met a microwave that was more finicky. Sounds petty - but o man, I totally actually know how to work one, and I have never met one that was so anti-working properly in all my life. Finally figured it. 3. The Lotion. I'm super sensitive to additives and whatever in lotions and scented products. By the 3rd day I my hands were breaking out in itchy rashes - so dumbed about that because it smells good but maybe they can switch to Aveda products or something. 4. Lastly - the tub was totally clogged - every time I took a shower the tub filled up. Which grosses me out So, any hoo - this is really a 5 star place but the food thing for breakfast I couldn't give it 5. I totally recommend staying here - if you order breakfast, order the yogurt! And if you are sensitive to chemicals in products bring your own stuff.
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Date of stay: March 2021
Value
Cleanliness
Service
Trip type: Traveled on business
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Response from Hotel Management, Owner at Riverhouse on the Deschutes
Responded 4 weeks ago
Receiving rave reviews about our staff from another hospitality expert means the world to us, and our team will be thrilled by your high praise for their exceptional service. We're delighted, too, that our beautiful accommodations and invigorating shower exceeded your expectations. Thank you for the helpful feedback and comments, we will be discussing them internally to see how we can improve the guest experience. We hope to welcome you and your dog back to the Riverhouse on the Deschutes again soon for another memorable getaway!
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Previous
PRICE RANGE
$129 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the riverhouse hotel bend, riverhouse hotel bend, riverhouse resort bend
FORMERLY KNOWN AS
The Riverhouse Hotel and Convention Center
LOCATION
United StatesOregonCentral OregonBend
NUMBER OF ROOMS
221
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Frequently Asked Questions about Riverhouse on the Deschutes
Which popular attractions are close to Riverhouse on the Deschutes?
Nearby attractions include Sun Mountain Fun Center (0.4 miles), Mountain Air (0.4 miles), and Three Sisters Viewpoint (0.3 miles).
What are some of the property amenities at Riverhouse on the Deschutes?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Riverhouse on the Deschutes?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Riverhouse on the Deschutes?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Riverhouse on the Deschutes?
Yes, free parking is available to guests.
What are some restaurants close to Riverhouse on the Deschutes?
Conveniently located restaurants include McKay Cottage Restaurant, CURRENTS at the Riverhouse, and Dutch Brothers Coffee.
Are there opportunities to exercise at Riverhouse on the Deschutes?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Riverhouse on the Deschutes?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Riverhouse on the Deschutes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riverhouse on the Deschutes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Riverhouse on the Deschutes have any great views?
Yes, guests often enjoy the river view available here.