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Shilo Inn Suites Hotel - Bend

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Shilo Inn Suites Hotel - Bend
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610 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites Hotel - Bend
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Showing 598: English reviews
Vancouver, Wa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 14, 2013

Ambiance of river view was great, however, the Queen size bed needed to be replaced a year or two prior to our stay. Only two pillows provided, leaking sink in the bathroom..........limited cable tv choices..........

Helpful?
Thank Charles S
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Charles S, Thank you for taking the time to review your stay. It is always good to hear what guests liked or disliked about their stay. I am sorry that you did not find the bed to your liking. We do replace mattresses regularly and do provide extra pillows upon request. We also have a maintenance person on site 24... More 

Grand Haven, MI
Level Contributor
192 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed September 13, 2013

We were here for four nights with a large group of people, and I have to say that there was really nothing wrong at all. The staff were all friendly, the breakfast buffet was quite good, the rooms were (reasonably) clean and the services were all adequate. In fact, that is a great word to describe the experience...adequate. But while... More 

Helpful?
Thank Steve M
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Steve M, Thank you for choosing the Shilo Inn when you were in Bend. It is nice to hear what you thought of your stay. Please do come again and give the Shilo Inn another try. Sincerely, Kevin Coelsch General Manager More 

London
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 13, 2013

After reading a few reviews we were somewhat apprehensive about staying at Shilo Inn Bend.. We arrive at 2.00pm and the young lady on reception could not have been more pleasant. Although her computer seemed to be on the blink we were checked in quickly and found our room was pristine with lots of space, modern clean amenities and the... More 

Helpful?
Thank David L
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

David L, Thank you for telling us about your stay. I will pass on your comments to the staff. Please come back and see us on your next trip to Bend. Sincerely, Kevin Coelsch General Manager More 

Colchester, United Kingdom
Level Contributor
93 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed September 9, 2013

I'll get the bad review out of the way first from our trip taking in Seattle to San Francisco. This was booked by our holiday company and we had a fairly long drive around 4 hours to get here. Downtown Bend is a very nice place, the Shilo Inn isn't. We arrived at 3pm and didn't know check in was... More 

Helpful?
2 Thank Jonathan H
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear AFCMorant, I am disappointed to read that you were not happy with your stay. I am sorry that you thought the front desk person was rude to you. That is something that is not acceptable. I have had a meeting with the front desk staff and the housekeeping staff to discuss the issues you brought up. I did look... More 

Travelers are raving about these Bend hotels

Portland, Oregon USA
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 8, 2013

We just returned from a great 4-day visit for a convention held at the Shilo Inn, Bend, Oregon it was fabulous! Rooms were pleasing and very clean. The food was outstanding and their desserts were terrific. They did everything for our convention, rooms, food, buffet, catering, helping set up. You name it -it was taken care of. Wonderful staff and... More 

Helpful?
Thank Peggy Ann O
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Peggy, Thank you for all your nice comment. It is great to know that you enjoyed your stay with us. I will pass on all you comments to the staff. Please come back and stay with us the next time you are in Bend. Sincerely, Kevin Coelsch General Manager More 

Salmon Arm, Canada
2 reviews
1 of 5 stars Reviewed September 6, 2013

My wife and 2 young children had booked 5 nights with this hotel. I had booked with their central booking and had a thorough conversation on what I was wanting and how long I was wanting to stay for. When I went to check in, they had everything wrong. The Lady at the counter stood there staring at me and... More 

Helpful?
Thank C_KOW1978
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear c_kow1978, I am sorry to hear that there was a problem with you reservation. I was not aware that there was a problem with your reservation until after you had left. I was talking to someone else when I was at the desk and I had another person in my office that was waiting for me. I would have... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 4, 2013

I reserved online with Priceline and this is what my bid got me. It worked in a pinch. It was fairly inexpensive which was nice. Outside was nice and cabin like. Beautiful grounds and area. Inside was simply outdated. Our room seemed to be fairly clean but because it was older and dated sometimes it just feels dingy anyways. Breakfast... More 

Helpful?
Thank famdamtravelin
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear famdamtravelin, Thank you for reviewing the things that you liked about your stay and the things you thought could be better. We do have a wide variety of rooms on property. Some have been recently and some are a bit older. I will pass on your nice comment about the grounds the grounds keeping staff. Thank you for staying... More 

Lebanon, OR
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 31, 2013

We stayed one night here. Booked thru a top secret hotel. At first was very disappointed in what we got after reading the reviews, but glad I decided to judge for myself. Once we arrived, we were quickly checked in. Front counter personnel were polite, just not conversational. Our room was easy to find with the map given to us.... More 

Helpful?
Thank oregonfamilyof6
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Oregonfamilyof6, Thank you for reviewing your recent stay with us. I am glad that you came and stayed with us and saw for yourself that we do have a nice property. We do have a beautiful view of the river with a lot of wildlife you can observe from your room. We do hope that you will come and... More 

Salem, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 26, 2013

They are upgrading. Wait till it's done, unless you prefer watching a 20"-inch, 4,000 pound etch-a-sketch for a TV. Housekeeping was OK one day, bad the next. Good location: it was quiet; I felt safe. It's definitely showing its age, though. Breakfast had fruit, cereals, muffins, scrambled eggs that tasted within radar range of actual eggs. They did not offer... More 

Helpful?
Thank SquuegieB
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear SquuegieB, Thank you for your feedback about your stay with us. I am sorry that you found the housekeeping inconsistent. We are working on upgrading. We look forward to having you come and stay with us in the future. Sincerely, Kevin Coelsch General Manager More 

Grants Pass, Oregon
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 18, 2013 via mobile

Stayed for 2 nights. My sister had stayed at same hotel a year or so ago and had a nice room by the river. We stayed in a room overlooking the courtyard and outdoor pool. This must be the older section because room decor was old and dark, the mattress on bed was flimsy and uncomfortable, the pillows gave absolutely... More 

Helpful?
Thank Jk B
Shilo I, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Jk B, Thank you for taking the time to give us your feedback about your stay. I am sorry that you did not find the bed to your liking. I do understand that the sofa bed mattresses are not the most comfortable. Our queen sofa kitchenette rooms are quite popular with a balcony or patio overlooking the outdoor pool... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shilo Inn Suites Hotel - Bend is nestled on the banks of the scenic Deschutes River and is ideally located in the heart of Central Oregon with its wide variety of indoor and outdoor attractions. With 151 beautifully designed rooms, this full service hotel is ideal for the leisure and business traveler. Mt. Bachelor and public golf courses are nearby. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Bend

Address: 3105 NE O.B. Riley Road, Bend, OR 97701
Location: United States > Oregon > Central Oregon > Bend
Price Range: $103 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Bend 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Shilo Inn Hotel Bend
Shilo Inn Bend
Bend Shilo Inn
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