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Shilo Inn Suites Hotel - Bend

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Shilo Inn Suites Hotel - Bend
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647 Reviews from our TripAdvisor Community

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Showing 633: English reviews
pittsburgh
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

staff was helpful and friendly, room was beat and had bad odor,was 5 minute drive too town. we had a old fridge in room that whined and made noises all nite. breakfast was pretty good with fruit , juice coffee , eggs , pancakes french toast, sausage bagels tortias,

Helpful?
Thank PittsburghRon
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear PittsburghRon, Thank you for staying with us. We appreciate your feedback. We are in the process of updating our rooms. We hope that the next time you are in Bend that you will give the Shilo Inn another chance. K Coelsch, General Manager More 

Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

We booked a mini-suite online for a very competitive rate (for Bend). Upon arriving, the front desk attendant informed me that they had us down for a double queen and not a mini-suite, despite having an email confirmation of the mini-suite reservation. After several minutes of searching, she informed me that one last mini-suite was available. The attendant informed me... More 

Helpful?
Thank RoadtripMommyOf4
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear RoadtripMommyOf4, Thank you for staying with us and for your comments about your stay. We appreciate and value your feedback. Learning what you liked and disliked about your stay is very useful. K Coelsch, General Manager More 

Boise, Idaho
Level Contributor
132 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

when we checked in the front desk was busy, however they checked us in when possible. The room was spacious and clean. The breakfast was was run of the mill. The pool area clean but the hot tub / spa water was luke warm.

Helpful?
Thank PaulaW1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear PaulaW1, Thank you for staying with us. I will have the maintenance staff look into the temperature of the hot tub. We hope that you choose the Shilo Inn the next time you are in Bend. K Coelsch, General Manager More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Room was worn out, terrible maid service. Had to ask for maid service when we got back at 8pm. Would not stay there again. Not all that friendly at front desk. Carpets were stained and dirty, and the cups weren't changed out. I was told that management doesn't care, so why should I care to stay there? Shilo needs some... More 

Helpful?
Thank Mike W
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Mike W, I am so sorry that there were problems with your stay. If there is ever a problem during your stay please let us know and we will do all we can to address the issue to your satisfaction. K Coelsch, General Manager More 

Travelers are raving about these Bend hotels

Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Aside from the place needing updating, the management does not care about how the hotel is maintained. We came in after a full day to find towels thrown on her bathroom counter and bed rumpled like someone slept on it, dirty cups. When we went to complain to the management and asked if the maid was still working, they said... More 

Helpful?
Thank Nancy W
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Nancy W, Thank you for your feedback. It is very useful. I am very disappointed that there were problems with your stay. I can assure you that management does care that your stay was not up to Shilo standards. K Coelsch, General Manager More 

Washington State
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Title pretty much sums it up. We were first given a room in the 600 building. That section has been updated, but our room was at the end of the building and we suffered from road noise.... And I don't mean a little noise, it sounded like we were sleeping on the road. We were then moved to a second... More 

Helpful?
Thank kafoster57
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear kafoster57,Thank you for staying with us and for your feedback. We have been working on updating our rooms. We have recently put in new carpets and repainted all the rooms in the 300, 400 and 500 buildings. K Coelsch, General Manager More 

Medical Lake, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Best bang of the buck in Bend, Oregon! Not a new hotel but very well maintained and appointed rooms. Restaurant and bar on site. Nice pools 1 outdoor & 1 indoor, 3 hot tubs, steam room and wood sauna for relaxing after driving.

Helpful?
Thank DriverBRT
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear DriverBRT, Thank you for staying at the Shilo Inn Bend. We appreciate you staying with us and we hope that you will stay again the next time you are in Bend. K Coelsch, General Manager More 

Spokane, Washington
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Our room was clean if a bit worn around the edges. The breakfast was just fine. Our only complaint was the lack of lighting and security at the fitness center and pool area. My husband and I quickly decided it would not be wise for me to be there alone in such a deserted area of the property.

Helpful?
Thank Dlswoboda
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Diswoboda, Thank you for staying with us at the Shilo Inn. Our pool and fitness facility are lit 24/7 and access is controlled by key card that only allows access to Shilo guest. I am sorry it was not to your liking. K Coelsch, General Manager More 

Medford, Oregon
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff is very accommodating and excellent. Bed is nice and comfy. The layout of the rooms can be a little strange, but hey, its a hotel, not a house. Nice pool. The lounge is good was well. Will stay here again.

Helpful?
Thank nwtraveleror
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear nwtraveleror, Thank you for your comments and for staying with us at the Shilo Inn. We are looking forward to having you come back. K Coelsch, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shilo Inn Suites Hotel - Bend is nestled on the banks of the scenic Deschutes River and is ideally located in the heart of Central Oregon with its wide variety of indoor and outdoor attractions. With 151 beautifully designed rooms, this full service hotel is ideal for the leisure and business traveler. Mt. Bachelor and public golf courses are nearby. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Bend

Address: 3105 NE O B Riley Rd, Bend, OR 97703-7523
Location: United States > Oregon > Central Oregon > Bend
Price Range: $98 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Bend 2.5*
Number of rooms: 151
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Also Known As:
Shilo Inn Hotel Bend
Shilo Inn Bend
Bend Shilo Inn
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