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Terrible customer service. Shaun Everett, the manager, would not refund 1 cent of my $286.00 reservation when I had to cancel due to FOREST FIRES being the reason the event I was attending had to be cancelled. (Sisters Folk Fest) Will NEVER STAY HERE AGAIN.More
Thank Sally K
Response from SeanEvert, General Manager at Sleep InnResponded 2 weeks ago
Dear Mrs. Keenan,
Thank you for taking the time to leave a review for us. We do want to take a moment to remind you that we did offer you a date change multiple times for this non cancellable, non refundable reservation that you made...More
The room was well equipped and staff paid careful attention to my particular handicapped needs. The price is very reasonable and includes a breakfast with sausage waffles and eggs as well as bagels. close to resteraunts.More
Thank William B
Response from SeanEvert, General Manager at Sleep InnResponded July 22, 2017
Dear William B,
Thank you for taking the time to review your stay with us at the Sleep Inn of Bend. We were thrilled to read that you found the room to be up to par with your needs and the staff to be well...More
The WORST hotel experience we've ever had, will NEVER stay here again or at any of their other properties, based upon the disrespectful and negligent support by their hotel staff and Manager (Shawn). We booked 3 nights with them for this week in Bend, OR...More
Thank Joseph Z
Response from SeanEvert, General Manager at Sleep InnResponded July 28, 2017
Dear Joseph Z,
Thank you so much for taking the time to leave a review of your stay here with us. We love receiving feedback from all of our guests, good or bad, and use it to mold our hotel operation into a (hopefully) pleasurable...More
I've stayed at this hotel 4 of the last 5 years while visiting Bend area. Things have been great but I have to comment on the bathroom condition this last time around. First night when I got in the shower the floor was sticky and...More
Thank Manuel N
Response from SeanEvert, General Manager at Sleep InnResponded June 1, 2017
Dear Manuel N,
Thank you for taking the time to let us know about your stay here with us. We wanted to take a moment to apologize for the shower situation, there is no excuse for checking into a room and having a dirty shower....More
Large hole in the carpet, looked like maybe a burn spot? Other than that, a decent room.
Stayed on points, 2 rooms for the family. No actual complaints, location is EXCELLENT for dining opportunities!More
Thank Kyle H
Response from SeanEvert, General Manager at Sleep InnResponded March 30, 2017
Dear Kyle H,
Thanks for the review, so sorry to hear there was a hole in the carpet. We will look ingot getting this taken care of right away! Glad to read you found the location to be excellent. We hope you will think of...More
$89 - $168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from SeanEvert | Property representative |
The hot tub is open year round and we do our best to keep a path shoveled to it from the hotel. Having said that, if there is a huge snow fall it might be closed until we can get a path shoveled to the hot tub again for our... More
The hot tub is open year round and we do our best to keep a path shoveled to it from the hotel. Having said that, if there is a huge snow fall it might be closed until we can get a path shoveled to the hot tub again for our guests safety.
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"Paper-thin walls in our room = major noise next door"