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Quality Inn & Suites

Traveler (23)
Room & Suite (37)
Dining (4)

About

#39 of 46 hotels in Bend
Location
Cleanliness
Service
Value
We are conveniently located just off U.S. Highway 97 at the north end of Bend. We have given all the rooms a complete facelift with new furniture, lamps, pictures and flat screen TV's. Central Oregon is the place to be for year-round outdoor recreation, including skiing, snowmobiling, fishing, boating, hunting, hiking and sightseeing.Mt. Bachelor ski area and Smith Rock State Park are just 20 miles from us and Newberry National Volcanic Monument is only a short drive away. The nearby Deschutes River is famous for its beauty, fishing and rafting, and the High Desert Museum, where visitors can enjoy regular live animal interpretations and living history demonstrations, is also close by.At our 50 room hotel, guest will enjoy many amenities like high-speed WiFi, a fitness room with proffessional grade tread-mill, eliptical machines, and a weight bench. We serve a full hot breakfast buffet, free local calls, coffee and indoor heated pool and hot tub. This is a pet-friendly hotel, and only a small nightly fee applies. Business travelers will appreciate the public computer with Internet access and printer in addition to copy and fax services.All guest rooms come equipped with microwaves, refrigerators and cable television with movie channels. Please ask about the suites, whirlpool rooms and rooms with beautiful mountain views. In addition this is a non-smoking facility. Laundry facilities are located on the property for added guest convenience. The Bend Quality Inn is the ideal place for your family or business needs when visiting the central Oregon area. Your needs are our number one priority. Please come by and see for yourself.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Spa
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
164Reviews
1Q+A
38Room tips
Traveler rating
  • 27
  • 52
  • 36
  • 21
  • 28
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Popular mentions
This hotel was comfortable and clean. The staff was friendly and helpful. This property could use updating. It would be nice if they would offer smoking rooms. At this time I would not recommend this property due to issues mentioned above.
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Review collected in partnership with Choice Hotels
Response from bendqualityinn, Hotel Manager at Quality Inn & Suites
Responded 3 days ago
Hello Guest, Thanks for the stay at the Quality Inn & Suites and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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It was sufficient. It is not high quality. Seemed clean enough and no trouble with noise. Was not able to use many amenities because of being out and about. Wifi was fine except every time we logged onto the computer, we had to go through ads so you basically had to
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Review collected in partnership with Choice Hotels
Response from bendqualityinn, Hotel Manager at Quality Inn & Suites
Responded 2 weeks ago
Hello Guest, Thanks for the stay at the Quality Inn & Suites Bend and the feedback. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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They ask you at check in if you want to leave a $5 tip for house keeping. The room was pretty gross. There was rust all over the bathroom, soap or shampoo inside the bath tub, the room smelled like Axe body spray, there was something splattered all over the mirror and there
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Response from bendqualityinn, Hotel Manager at Quality Inn & Suites
Responded Mar 13, 2019
Hello Guest, Greetings from the Quality Inn & Suites Bend. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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The man working the morning shift was very friendly, happy, and helpful. Very good service. Would stay again for sure! He got me an item I forgot while trying to run the front desk and help with breakfast.
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Review collected in partnership with Choice Hotels
Response from bendqualityinn, Hotel Manager at Quality Inn & Suites
Responded Jan 29, 2019
Dear Guest, Thank you for the great review. We are so delighted that you found the friendly & helpful staff and good service. It's humbling that so many of the people who stay with us express total satisfaction. Our guest feedback keeps us motivated and focused to be the best hotel in the area. We take real pride in serving the quality of amenities and satisfactory stay to our guests. It's nice to see that you would stay with us again and I hope you have the opportunity to do that soon. Sincerely, Hotel Manager.
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Needs to be redone as it is old and shows it. Bathroom was the worse we have seen in a longtime. Front desk was ok and breakfast was just average. Although a good price the room was well below par. Have stayed in others for the same price that were much better.
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Review collected in partnership with Choice Hotels
Response from bendqualityinn, Hotel Manager. at Quality Inn & Suites
Responded Jan 17, 2019
Dear Valued Guest, Thanks for your stay at the Quality Inn & Suites,Bend. Our apologies for all the inconveniences you had with your stay like amenities and cleanliness. We are taking efforts to offer our guests a better stay, but somehow it has not worked for you. Your review is serious to us and we will take effective actions to check and rectify the mismatches and you can truly expect a better stay next time. Hope to see you back, Sincerely, Hotel Manager.
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PRICE RANGE
$77 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn bendbend quality inn
LOCATION
United StatesOregonCentral OregonBend
NUMBER OF ROOMS
49
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