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Comfort Inn & Suites West

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Comfort Inn & Suites West
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Portland, Oregon
Level Contributor
198 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had a two queen set up for this stay. The room is good sized and comes with the standard amenities: iron and ironing board, desk and chair, tv, free wifi, mini fridge, bathrooms soap/shampoo, hair dryer and coffee maker. The air conditioning unit works decently although it could have been colder. Floors are quite squeaky. They do offer a... More 

Helpful?
Thank pdxballard
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We gladly take into consideration all recommendations and appreciate you sharing your thoughts and or concerns. Thank you... More 

Tucson, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 6 nights. The first room was pretty noisey as it was close to the street. We moved to a room further back from the street and it was fine. The room was clean and the bed was fine. Internet service was strong and since we have been working from the room that was important. All of... More 

Helpful?
Thank L2AZ
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay with us. We are glad to hear you enjoyed the service as well as the accommodations offered during your stay. Please accept our apology in regards to the safe, we would've been happy to help you reprogram it so it could've been in... More 

Seattle, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a very frequent business travel, and I have to say that Portland is one of the most expensive cities for hotels. I don't understand why it is so much more than comparably sized cities. Anyway, this Comfort Inn gave me great server, the desk staff when I checked was fast, friendly and professional. The property itself is a... More 

Helpful?
Thank frontman1955
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are glad you enjoyed the accommodations and we appreciate your business! Thank you so much for your... More 

Olive Branch, Mississippi
Level Contributor
3 reviews
4 of 5 stars Reviewed August 24, 2016

We enjoyed our stay. Breakfast was very good! Service was great! Clean beds and linens but definitely needs upgrading. Carpets were soiled and corners in bathrooms looked moldy. Very convenient location.

Helpful?
Thank Gfbrensdal
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay with us. We appreciate the words of praise and will use your feedback to continue to improve our facilities and service. Thanks again. Have a great rest of your summer! Sincerely, Elizabeth Lionberger GM More 

Sunnyvale, CA
Level Contributor
213 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
1 of 5 stars Reviewed August 16, 2016

I needed a room for 5 people and they reassured me that all 5 of us could fit in the room comfortably with a rollaway. When I arrived to check in, the only employee at the desk was chatting away with another guest while I'm waiting, tired after a 9 hour drive. Finally it's my turn, but another guest cuts... More 

Helpful?
Thank lanamom
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Allow me to apology for not meeting your expectations regarding your recent stay. Our staff is trained to fulfill all special requests and accommodate each guest as best as possible. If our room was not going to be an adequate size for your party, we would've been happy to fully reimburse you. Again, please accept my sincere apology.... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 16, 2016 via mobile

Stayed in Beaverton to be close to family but will choose another hotel next visit. We had a King Suite which was roomy enough for two adults and one child. Older building, pool not very clean. Often smelled Marijuana in hallways, stairwell and parking garage.

Helpful?
Thank lineninlove
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay at the Comfort Inn & Suites and for sharing your experience. Our hotel is a 100% non-smoking facility and we are concerned in hearing that the rules may have been broken. Our staff is trained to ensure the facility remains smoke free and... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 11, 2016 via mobile

Room 201 had some street noise and some need of TLC (door and toilet) but location provided little traffic to important destinations and bathroom was clean and room was as clean as the average room (most forget to vacuum under more stationary furniture). Breakfast was better than a Lake Oswego hotel we stayed in 2 weeks before so was the... More 

Helpful?
Thank cynthia r
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Cynthia, Thank you for choosing Comfort Inn & Suites for your recent stay in Beaverton, Oregon. We have discussed your comments about the hotel and we greatly appreciate that you took the time to notify us, as our guests’ satisfaction is our main priority. It is very important for us that our guests experience a pleasant stay. It was... More 

Post Falls
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

I was a little leery when I first pulled into the parking lot because the hotel didn't look great on the outside. Once I got to my room,everything changed. The room was clean and the bed was very comfortable. It had everything I needed for my stay.

Helpful?
Thank Janice M
GMBeaverton, Manager at Comfort Inn & Suites West, responded to this review

Dear Janice, Thank you for choosing Comfort Inn & Suites for your recent stay in Beaverton, Oregon. We have discussed your comments about the hotel and we greatly appreciate that you took the time to notify us, as our guests’ satisfaction is our main priority. It is very important for us that our guests experience a pleasant stay. It was... More 

Grants Pass, Oregon, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 6, 2016 via mobile

Hotel was in okay shape with an attempt to remodel. Room had a strong smell of perfume when we walked in. We were on second floor and had to listen to our top floor neighbor walk around all night long since ceiling creaked!!! Told front desk and all they said was "sorry." Won't stay here again.

Helpful?
Thank Erika623
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Erika, I'm concerned about the noise issue and lack of help you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is... More 

Seattle, Washington
1 review
2 of 5 stars Reviewed July 16, 2016

No refrigator, or microwave. Towels were skimpy. They kept the conditioner at the front desk and you had to ask for it, hard to do when you are in the shower. The bed was very comfortable. Breakfast was decent.

Helpful?
Thank Jacki F
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Jacki, I'm concerned about the issues you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
We offer a great hotel with a free HOT breakfast and outdoor heated pool. Located right off highway 26 and 217. Only 1 exit from the Oregon Zoo. The kids will love the pool. Black Bear Diner on site, easy for breakfast, lunch or dinner. ... more   less 

Additional Information about Comfort Inn & Suites West

Address: 13455 SW Tualatin Valley Hwy, Beaverton, OR 97005-2314
Location: United States > Oregon > Beaverton
Price Range: $92 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites West 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Comfort Inn And Suites West
Comfort Inn & Suites West Hotel Beaverton
Comfort Inn Beaverton
Beaverton Comfort Inn
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