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Doubletree Hotel Tulsa-Downtown

Traveler (106)
Room & Suite (79)
Dining (15)

About

#37 of 117 hotels in Tulsa
Location
Cleanliness
Service
Value
The Doubletree Hotel Tulsa Downtown in the heart of downtown Tulsa is the official Host Hotel of the BOK Center and the only hotel connected directly to the Tulsa Convention Center. Our full service hotel is located in Tulsa's vibrant downtown business and entertainment district, making us the perfect choice for business or leisure travel. The Doubletree also provides complimentary shuttle service to and from Tulsa International Airport, only 15 minutes away.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
1,316Reviews
7Q+A
95Room tips
Traveler rating
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  • 137
  • 98
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Popular mentions
+1
First things first, BUG BITES. I address it a little later in the review, pics attached. Upon entering, the hotel looks pretty nice. The initial woman that checked me in was really friendly and I thought my stay would be great. Turns out this hotel is extremely outdated
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Response from Stay59525931873, General Manager at Doubletree Hotel Tulsa-Downtown
Responded today
Dear, Ms. Abdul, Thank you for taking the time to provide feedback on your recent stay. It is clear that we did not meet your expectations and for that I do apologize. I will personally address all of these issues as I discussed with you over the phone. We take comments about bug bites very seriously and have put our protocols in place as a result of your comments. Thank you again for your comments and look forward to speaking with you..
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Hotel's Favorite
I was in town for a concert at the BOK center and this hotel was a 7-8 minute walk away. Staff was great, they got me in early...around 10am. I got an upgraded suite, but no work desk. I went back down and asked for a regular room and pronto, I was in. Nice bed, huge TV, and
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Response from Stay59525931873, General Manager at Doubletree Hotel Tulsa-Downtown
Responded 2 weeks ago
Dear DavidTally, Thank you for your feedback on your recent stay. We look forward to hosting you again when your travels find its way back to Tulsa.
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We had a wonderful stay and the staff was friendly and accommodating. Luis in the restaurant was fantastic and we enjoyed his service. He made the day. The front desk was also helpful with our needs. Would stay again.
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Response from Stay59525931873, General Manager at Doubletree Hotel Tulsa-Downtown
Responded 1 week ago
Thank you for taking the time to provide feedback and recognize one of our Team members. We will be sure to share this with the team. We look forward to hosting you again when you are in Tulsa.
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Arrived here very late after delayed flights and frustrations with the airline for over 7 hours. The front desk staff was exceedingly friendly and helpful. They provided a Diamon upgrade to full suite, which was very relaxing and helped ease the stress from a terrible day of
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Response from Stay59525931873, General Manager at Doubletree Hotel Tulsa-Downtown
Responded 1 week ago
Dear Mr_T_2323, Thank you for taking the time to provide feedback on your recent stay. Our team members will be very excited to learn that we exceeded your expectations. Thank you for staying with the DoubleTree by Hilton Downtown Tulsa and we look forward to hosting you again.
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Poor service, staff was rude, I'll experienced, managers rude, nice hotel terrible customer service, staff looked scruffy, snaked him while talking to customer, hateful, put out and didn't want to help accommodate needs or at best communicate policy,
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Review collected in partnership with DoubleTree by Hilton
Response from Stay59525931873, General Manager at Doubletree Hotel Tulsa-Downtown
Responded 1 week ago
Dear FarAway24532665903, I am disappointed to read about your interactions with our team members during your recent visit. We take great pride in offering exceptional service to all of our guests, it is clear that we did not meet your expectations and for that I do sincerely apologize. At the doubletree we are about offering warm hospitality and for you not to experience that on first impression is disappointing to say the least. Rest assured that I will be addressing my entire team about your experience and putting in place corrective action. . We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.
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PRICE RANGE
$101 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree hotel tulsa downtowndoubletree tulsatulsa doubletree
LOCATION
United StatesOklahomaTulsa
NUMBER OF ROOMS
450
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