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Renaissance Tulsa Hotel & Convention Center

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Renaissance Tulsa Hotel & Convention Center
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388 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Elk City, Oklahoma
Reviewed 1 week ago

Stayed 2 nights here for a conference, front desk staff were awesome! Extremely friendly at check in and check out. I left my phone charger in my room when I checked out and realized it after my meetings, went back to the desk and the clerk saw the room hadn't been cleaned yet, personally went to the 5th floor to...

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Helpful?
Thank TexinOkie
Oklahoma City
Reviewed 2 weeks ago

Overall the hotel is nice, front desk very friendly and efficient. Rooms are a nice size and come with a refrigerator. Double rooms, beds are very small. Felt like twins! DON'T GO TO THE BAR!!! I am a long time Marriott member and have never been treated so poorly. As we were buying drinks and watching football, my husband came...

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Helpful?
Thank cpamom
Vincent S, Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Good evening cpamom, Thank you so much for taking the time to give us valuable feedback about your stay. Please accept our sincerest apologies for your experience during your visit to Merlot's Lounge. This is not the typical service that we provide and appreciate you bringing it to our attention. We have addressed this with our Outlets Manager and have...

Portland, Oregon
Reviewed 4 weeks ago

We spent 8 nights at the Renaissance Tulsa in August 2016 for the the NSBA World Championship horse show. First off, it is important to note that we travel A LOT. Since January 2016 I have stayed 85 nights in a Marriott branded hotel, not to mention countless other brands. The experience I did not arrive with my husband as...

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Helpful?
Thank Kelsey A
TulsaRen, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Kelsey A, Thank you for taking the time out to complete a Guest Satisfaction Survey, as we do appreciate your feedback, unfortunately we have fallen short of your expectations and the Marriott Way. Please accept our sincerest apologies for the issues that you incurred during your stay with our guest services staff, your accommodations, the concierge and our restaurant....

Oklahoma City, Oklahoma
Reviewed 4 weeks ago via mobile

Stayed here for a conference. The reception staff were terrific and the room was very nice. I noticed the silk flowers in the atrium were very dusty and I wonder if they had not be cleaned. Some of the towels in the room were frayed and the room service trays on our floor were not picked up during our stay....

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Helpful?
Thank Don H
Vincent S, Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Thank you so much for taking the time to review your stay with us! We are very appreciative of the kind words you have shared about our Reception staff, and the details you noticed during your visit. Product quality and cleanliness is a top priority for our property and we are committed to ensuring these standards. We have addressed these...

Charlotte, North Carolina, United States
Reviewed November 1, 2016

We went to Tulsa with the GDCA dog show for almost a week. The first day I arrived prior to my husband and we were told that cars and vans in the parking lot were robbed of their possessions and money in several cases. The vehicles were in plain sight and this was during the day. The day my husband...

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Helpful?
Thank Kathy T
TulsaRen, Guest Relations Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Mr. and Mrs. Toomey, Thank you so much for taking the time to complete our guest survey. We truly do apologize for any inconvenience that you may have experienced during your stay with us. We hold security to a high degree here, which is why we did have security on site during your stay with us. If there's anything...

Avon, Connecticut
Reviewed October 31, 2016

I was here for 9 days with a large group. The front desk staff was extremely accommodating and check-in was swift. We had three banquet functions, and that staff was wonderful to work with, particularly Jesse and Dan. Banquet service was very good. My room was lovely and clean. However, the staffing in the restaurant and that bar was painfully...

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Helpful?
Thank MJMDanes
Brad V, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear MJMDanes, Thank you for your review of our hotel. We are glad to hear that out staff was attentive to your needs. It is troubling to read your comments about the restaurant and bar service. This will be passed up to the proper manager so that it can be properly address. We do hope that you will give our...

Reviewed October 20, 2016 via mobile

I had a few days in Tulsa on business and stayed at the Renaissance Tulsa. It was clean, comfortable and close to so many things. Super Target right next-door numerous chain restaurants around the area. Movie theater across the street. Close to major highway. Excellent on site amenities!! Would stay there again. Picture was sunset from my room!

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Thank KPut88
Reviewed October 17, 2016 via mobile

This is my go to hotel in Tulsa I try and book as soon as I can because it fills up quick. I travel weekly for my job and I love hotels that are quiet! Staff is always friendly and very helpful plenty of parking or valet if you like!! The concierge lounge always has the freshest food and best...

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Thank Passportstampingmylife
Reviewed October 16, 2016 via mobile

Worst hotel I've ever stayed at. Extremely disappointed. We did not get our room cleaned at all. Had to ask for clean towels. Breakfast was horrible. We didn't get our drinks until 3/4 of the way thru our dinner and that's because we got up to go get the drinks ourself. Orange juice is not orange juice. More like Tang....

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Helpful?
Thank Tammy P
Oklahoma
Reviewed October 16, 2016 via mobile

The check in process was ok, nothing memorable. The staff is really friendly and nice but they're all talk with no actions to follow. The general areas are nice and clean. The rooms are outdated with poor housekeeping; I was here for four days and there was no consistency in service. My first night was a nightmare my AC unit...

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Helpful?
Thank CANDS H
Brad V, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your valuable feedback in regards to your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues with your thermostat...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** AAA FOUR DIAMOND AWARD RATING*** Providing traditional service to a contemporary clientele, our hotel offers gracious accommodations in elegant European style. We are ideally located in the heart of the city's shopping and dining district and surrounded by restaurants, entertainment venues, and Oklahoma's largest shopping mall. Visitors enjoy luxuriously appointed guest rooms that provide relaxation and contentment. For the business traveler, high speed internet access and a well designed work station encourage comfort and productivity. And our award winning Cyprus Grille Restaurant/Merlot's Lounge offer exquisite dining with a warm ambiance. We are proud to be Tulsa's premier hotel. Adhering to the highest standards of hospitality, our staff is committed to providing flawless service, extraordinary amenities, and a "bring you back again" experience. ... more   less 

Additional Information about Renaissance Tulsa Hotel & Convention Center

Address: 6808 S. 107th East Ave., Tulsa, OK 74133
Location: United States > Oklahoma > Tulsa
Price Range: $93 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Tulsa Hotel & Convention Center 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Tulsa Hotel Tulsa
Tulsa Renaissance
Hotel Style:
#30 Business Hotel in Tulsa
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Tulsa Hotel & Convention Center staff and other travelers.
3 questions
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1 month ago
Durban, South Africa

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Questions? Get answers from Renaissance Tulsa Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find another hotel!”
 of 5 bubbles 988kathyt, Nov 1, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles Aprats, Sep 20, 2016 | Read review
“Bring slippers”
 of 5 bubbles moman37, Aug 16, 2016 | Read review
“All floors are open to atrium. If lobby is noisy everyone hears it”
 of 5 bubbles vmason80, Jul 24, 2016 | Read review
“higher floor”
 of 5 bubbles Bdoran5936, Jul 12, 2016 | Read review
5 of 5
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