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Holiday Inn Tulsa City Center

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Holiday Inn Tulsa City Center
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264 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

Staff good, Facility-BAD. Numerous things NOT-UP-TO PAR: I am handicap with a walker and have Asthma & allergies. (1) Check In: There was no ramp in front, only 4-5 steps and no sign to redirect you to another place. The other placeThe Handicap area (in the other place) was in a narrow driveway of the garage and unsafe. No way... More 

Helpful?
Thank Zandra G
Manhattan, Kansas
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here one night while in Tulsa on business. I will say up front that I avoid all Holiday Inns because of too many experiences just like this one. But I was traveling with a colleague who'd already made his reservation here so I was stuck. Given my low expectations, I was not surprised at what I found. The... More 

Helpful?
Thank KSUBaker
Management response:

Dear Mr. Baker, Thanks for taking the time to provide feedback to us regarding your stay. We do take pains to make all our guest stays comfortable, and reviews allow us to know which efforts are working, and also areas that need our renewed attention. We're happy to hear that you enjoyed the Boulder Grill and it's offerings, but distressed... More 

Texas
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm staying here with USA gymnastics team. Since we have several people in our party they gave us complementary breakfast. They made us eat breakfast in a separate location on the second floor and not where the main area for breakfast is served. They did this so that they could serve us a very scaled down meal that consisted of... More 

Helpful?
Thank Jim45Texas
Management response:

Hello Jim, So sorry you encountered challenges with our hotel during your visit! Indeed, our underground parking area, like many urban parking facilities, consists of a series of slopes that allows us to maximize the parking spots in a confined space. Can be a bit of a challenge, but we certainly weren't aware of flat tires on our luggage cart!... More 

Murphy, Texas
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 19, 2016

It's nothing fancy but it's fine to rest your head for a night. The room was clean, if a little cramped, the food was average and the parking was free. It's centrally located in Tulsa so it was close to the baseball stadium, which was key.

Helpful?
Thank John R
Management response:

Greetings John, Thanks for the feedback on your recent stay with us. We're glad to hear that you were comfortable during your visit, but it sounds as if we need to pay a little more attention to our food! Our team in our restaurant, The Boulder Grill, is rolling out their new and enhanced menu which we guarantee will "wow"... More 

Springdale, Arkansas
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

The staff were all very helpful and friendly but unlike most holiday inns we have stayed at this one was old and outdated. They do not offer continental breakfast which if I had known I would not have booked here. We stayed because it was close to the convention center but this hotel needs updating badly and they need to... More 

Helpful?
Thank busymomsec
Management response:

Hello BusyMom! So sorry you were disappointed in our hotel! Indeed, breakfast is not included in full service Holiday Inns unless purchased as an addition to the rate. This is true throughout the Holiday Inn brand, (not to be confused with Holiday Inn Express). I'll pass on your compliments regarding the helpfulness of our staff to the team. We work... More 

1 review
3 of 5 stars Reviewed July 15, 2016 via mobile

We came for TNT booked the room months in advance.. get here at 430... 1.5 hrs after check in.. rooms aren't available yet... after am hour waiting finally get a room.. have to wait forever for the elevator because they only have 2.. ice machine is broken have to wait forever again for another elevator.. finally get settled in the... More 

Helpful?
Thank Angelina E
Management response:

Hello Angelina, So sorry for the poor experience you encountered during your stay. We will certainly address with the team your frustrations. We did indeed face a few challenges on your day of check-in, and do apologize for the delay in getting you settled in. Thanks for the kudos on our cleanliness, I'll be sure to share with our housekeeping... More 

Yukon, Oklahoma
Level Contributor
241 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

I've stayed here many times but I just found out its only a little bit more to get on the top floor and have a balcony room! Our room was nice and clean, the beds didn't smell funny. The a/c could have worked a little better but no biggie. And the view was awesome from the balcony, ask for a... More 

Helpful?
Thank KH420
Management response:

Greetings KH420! Thanks so much for the kind review! Our team works very hard to make every stay exceptional, and I'll be sure to share with everyone. Do stop by and introduce yourself on your next visit! Safe Travels, Peter Arscott General Manager More 

Oklahoma City, Oklahoma
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

I've stayed before and me and friend decided late night to drive to Tulsa and enjoy a stay here again. It didn't disappoint! AC worked great, wifi was fast, and the room was comfortable and clean. Thank you again for another great stay! We will be back!

Helpful?
Thank CodieJoe
Management response:

Hello CodieJoe! It was great seeing you in Tulsa again, so glad you enjoyed your visit! Look forward to seeing you again when your travels bring you back to town. Till then, safe travels! Regards, Peter Arscott General Manager More 

Dallas, Texas
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 11, 2016

We stayed here for a competition at the convention center. The location was great. The parking garage was under construction and a little scary. Had trouble maneuvering my big vehicle through it! We tried to eat at places nearby like Einstein Bros, Subway, Arby's, etc, but their hours were all M-F until 5pm. It seemed like every time we needed... More 

Helpful?
1 Thank WPMagicJourneys
IHGService, Guest Relations Manager at Holiday Inn Tulsa City Center, responded to this review

Dear WPMagicJourneys, Thank you for taking time to post a review about our hotel. We absolutely appreciate your kind regards toward the level of service our hotel staff members were able to render during your stay. On the other hand, I apologize for the dining experience you have had with us, which may have fallen below your expectations. Nonetheless, I... More 

Tulsa, Oklahoma
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 2, 2016

We recently were part of a group that stayed at the this hotel. The hotel staff was excellent. They were very accommodating and helped us out several times. The rooms were nice and very comfortable. The hotel shuttle took members of our party to several places and was very easy to use. Only negative was the parking garage that appeared... More 

Helpful?
Thank Jim R
Management response:

Hello Jim! Thanks so much for the kind comments, I'll be sure to share with our team! Hope you were able to experience and enjoy some of the cool activities and attractions Tulsa has to offer. Do come see us again soon, we should have our parking garage improvements completed soon. Till then, safe travels. Peter Arscott General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Holiday Inn in downtown Tulsa. 221 rooms each with 32" LCD TV's, pillow top mattresses, upscale furniture, and cordless phones. Boulder Grill Restaurant and Lounge with outdoor patio. Pool with retractable roof for year round swimming. Fitness center, business center. ... more   less 

Additional Information about Holiday Inn Tulsa City Center

Address: 17 W 7th St, Tulsa, OK 74119-1203
Location: United States > Oklahoma > Tulsa
Price Range: $90 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tulsa City Center 3*
Number of rooms: 221
Reservation Options:
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Also Known As:
Holiday Inn Tulsa City Hotel Tulsa
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