The 19-story Tulsa hotel was the tallest building in Oklahoma when first built, and the only place with ice-cold tap water and rooms with ceiling fans. The distinctive Sullivanesque style, Art Deco-era hotel instantly became a high society hub in Tulsa, the Oil Capital of the World. Oil tycoons such as J Paul Getty conducted business deals in the lobby and celebrity guests such as Babe Ruth, Charles Lindbergh, Lucille Ball and President John F. Kennedy danced in the Crystal Ballroom.
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HOTEL STYLE
Value
Romantic
Languages Spoken
English
Location
115 West 5th Street, Tulsa, OK 74103
The Mayo Hotel
688 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We selected the Mayo hotel thinking we were staying in on of the nicest hotels in Tulsa...based on the room rates and $25 valet fee. While the accommodations and room were clean. This place needs to work on “the basics.” Our room was the Mayo Suite. I’m not sure about you, but when staying in a suite you expect to find a few of the most basic essentials such as drinking glasses, washcloths, iron and ironing board. All of these were absent.
We purchased a nice bottle of Champagne to enjoy prior to our concert at the BOK Center, and when we noticed there were no glasses we called in room dining. The response was “I’m the only one here and can’t leave, but you can come downstairs and I will have them sitting on the bar.” Not the response I expected from what is supposed to be a full-service luxury hotel. Moments later we called the front desk and requested an iron and it was eventually delivered to our room. Lastly, the coffee setup in the suite should have at the minimum coffee creamer....I have stayed in more basic and frankly lower price point hotels stocked with these amenities.
Finally, upon stopping by the front desk to check-out it would be appropriate to ask “How was your stay?” Or “Did you enjoy your stay?” something along those lines. Unfortunately, we left the Mayo a little deflated.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently had our daughters rehearsal dinner and wedding reception in the Penthouse bar and Crystal Ballroom at the Mayo. It was an amazing event. The Mayo hotel management and staff went out of their way to make sure these went off without a hitch. The recent Tulsa rally and Covid issues made it even more challenging with the increased crowds and street closures, but they were prepared with their security measures and Covid safety policy.
In addition to the reception in their beautiful Ballroom, we had many out of town guests that also stayed at the hotel. The rooms are more like extended stay suites with mini kitchens and all the guests were impressed with the staff attentiveness, room appointments and value. Several of our guests decided to stay on at the hotel after the wedding just for additional R&R. The pictures on their website are as we experienced . We plan to stay again at the Mayo just for occasional weekend getaways.
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Date of stay: June 2020
Value
Rooms
Service
Room Tip:Would recommend the King Suites for best views and layout.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A group of us had 3 suites at the Mayo. The hotel is beautiful and the staff is first class. Each suite had a kitchen/bar configuration with full size appliances but there were no dishes or glasses. All of us have traveled extensively and we thought this was odd. Might be a COVID deal... don't know.
As with most downtown hotels, parking is a bit of a chore - the cost of valet service handled this for $25 a day plus tips.
The lobby was shut down to guests due to a wedding event. Again, we thought this odd as the lobby area is a beautiful focal point of the hotel. I can see why people would want to get married there & I understand that it is a revenue source for the hotel but we thought it "odd" that the hotel posted staff at the elevators to ensure silence.
A beautiful, historic place there I always wanted to stay but once is a enough.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a beautiful hotel with so much history that you can just feel it the minute you walk in. Beautiful lobby, beautiful room and spacious bathroom. Unfortunately the service here is terrible. Our kitchen was literally bare. Nothing in it. They said it was because of Covid which I understand but at least have plastic kitchen cups, plates and silverware for your guests when they arrive. No valet to greet you. My husband had to leave his car in the pull in and let the front desk know it was there. Getting towels was a hassle and since we are here for three days we needed to replenish the plastic throw away kitchen stuff. Getting them took forever but our housekeeper was so sweet. No one answers the phone so we have to go down to the lobby to ask for anything. We also tried room service and couldn’t get anyone to answer so we went out instead. The coffee shop is the only restaurant open. Very few breakfast options. It was disappointing but we tried to make the best of it and enjoy time with our family. I wouldn’t stay here again.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In keeping with our preference for historical hotels, I booked a surprise overnight trip to The Mayo to celebrate the anniversary of our meeting. I took the advice of other reviewers and upgraded to the Mayo Suite on the eighth floor. We’ve NEVER enjoyed any accommodations as much as these. The suite is really a luxury apartment with a complete full-sized kitchen. As others have noted, you’ll need to bring your own kitchenware. I advise bringing the makings for a continental breakfast so you can enjoy your place until checkout at noon. Note that there is a clothes steamer instead of an iron/ironing board.
We also shared drinks on the rooftop (the gate was open to the very top so that’s where we wound up 😊). Thanks to the employee for the tip about the free overnight covered parking on Fridays and Saturdays at Arvest Bank—we saved the $30 + tip charged for hotel valet parking.
This is a WONDERFUL hotel that is conveniently located to everything in downtown Tulsa. I hope we can return again and again!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was extremely pleased with our stay. The staff are all friendly with great customer service. We appreciate and enjoyed the luxury of valet and concierge service. The room was incredible! I especially loved how spacious it was and that it has more of an apartment feel rather than a hotel room. The room extremely clean, absolutely a great experience! I have only one complaint; we tried to shower before going to dinner, the shower did not drain and the water never got hot. We called the desk and they sent someone from maintenance to look at the shower temp and drain issue. The shower drained, but the water was freezing even after the maintenance worker said he adjusted the temp. I understand the building is old, but I still feel there should be hot water available especially for the price of the rooms.
Definitely must check out the penthouse rooftop bar, the “M” floor, and the 9th floor for the pics of celebrities that have stayed at the Mayo.
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
They were very rude, intransigent about new no room before 4.00pm policy….and we needed to change before 3.00pm They did not cancel the room, and charged a non arrival full room rate.
Have years of nights in hotels, and I went to indigo ihg and had a lovely stay
Avoid the mayo like the plague or pandemic!
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Date of stay: November 2021Trip type: Traveled with family
Room Tip:Don’t book in here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Meyer, General Manager at The Mayo Hotel
Responded Nov 22, 2021
Brucydogtrotter, I apologize for the inconvenience you incurred with the Mayo Hotel. Un fortunately we do not guarantee early arrival rooms over the phone. If you had arrived early at the hotel and we did have a room available, we would have honored your request without question. We did not have the ability to cancel the room for you since it was booked through a third party site. Again, I do apologize for the Inconvenience. Sincerely,
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We stayed two nights (10/15 and 10/16) in conjunction with a rehearsal dinner one night and a wedding at another venue the next. I sprung for the Mayo Suite for $179/night, primarily to accommodate my son who slept on the sofa sleeper. The Suite was huge. Our king bed was on an interior bedroom, as opposed to the sofa sleeper which was in the main room with windows. All of us thought our beds were comfy. From what other family members said, we were fortunate to have the interior bedroom because some of the bedrooms abutting the street could be loud. Our suite was perfect.
The only negative is parking. It's either valet or you're on your own. Downtown Tulsa is dead so finding street parking was relatively easy though.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bayleigh L, Marketing at The Mayo Hotel
Responded Nov 2, 2021
Dear Mark L, We are delighted that you have chosen The Mayo Hotel for your recent stay in Downtown Tulsa. We appreciate your support and feedback. We look forward to your next visit! Bayleigh Lewis Brand Coordinator
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Stayed for 5 nights on a business/pleasure trip. The hotel is nice. Beautiful lobby and common spaces. I was here for a small conference and thought all hotel food as well as the AV support was solid. It seems they host a ton of events here. Cool penthouse bar but it was too cold to be outside up there. A few things I ordered in the shop downstairs were all good. Room service was good too; not crazy exp. In fact, prices here all felt reasonable, including the room rate. I got the same vibe from some staff that others here mentioned: verbally nice, but it seemed like they were annoyed about speaking to you or helping you.
The room was huge!! Bigger than my apartment where I live 🤣 loved the furnishings and there is a full kitchen and large bathroom with the closet inside, 2 TVs. This would be great for staying with a friend and having room to spread out. Housekeeping came once or twice but was spotty and I was not advised on what to expect with that when I checked in. However I was in and out of the room some with the do not disturb sign up.
I wished the kitchen had a few dishes/utensils for you to use. Water bottles were provided in room at no charge which is always nice (however, they would not give me a complimentary bottle at the desk, whenever housekeeping hadn’t made it to the room to replenish them). While it initially seemed flattering, I found the bathroom lighting terrible for doing make up. The shower has 2 mini showerheads in addition to the main one which was cool. I wished for more hangers and hooks in the closet area. There were nice Nest toiletries and the lobby always smelled great.
Wasn’t walkable to much but Tulsa overall didn’t seem that walkable. I will say that I had trouble feeling settled here. For some reason I didn’t sleep that great a single night. It wasn’t particularly loud as far as hotels go, so I’m not sure what was going on, but there just seemed to be a weird vibe such that I couldn’t relax — maybe just knowing it’s an old building …
Overall though, it’s a lovely hotel and a fine place to stay in Tulsa.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Frimel, General Manager at The Mayo Hotel
Responded Apr 16, 2024
Thank you so much for your review. I am glad you enjoyed your stay but disappointed you were not able to rest. We hope to see you again soon.
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This renovated historic hotel in downtown Tulsa is attractive and ambitious but should instead focus on getting the basics right. The restaurant and penthouse bar have nice food but not comfortable seating for eating. Despite having a restaurant one can get only a "grab and go" breakfast, with no option for including breakfast in the room price. The heat in our otherwise comfortable room was not adjustable, even after someone came up to adjust it. The shower didn't drain at all. The place needs to get its act together.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oklahoma City, Oklahoma683 contributions99 helpful votes
The valet is $20. I used it and it worked great. You can also park at a garage, but most are a couple blocks away and are at least $8 to $10 or more a day. Street parking is free after 5 PM on Monday through Friday if you can find a spot. It's free all day to park downtown on Saturday and Sunday.
There are more places to choose from in the Tulsa area.
PRICE RANGE
$150 - $219 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOklahomaTulsa
NUMBER OF ROOMS
102
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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