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Room was infested with Bed Bugs. Outside door lock malfunctioning requiring front desk to be called and come to open door. Dirty room, smelling like smoke and pets. Rude manager when approached with bed bug issue. Guests predominantly construction workers. Horrible experience and treatment from...More
1 Thank Kathy B
Response from QualityInnPoncaCity, Manager at Quality HotelResponded March 27, 2015
I regret that you had an unfortunate incident concerning the failure of your door to lock but we are currently in the process of remodeling and sometimes there are issues that do happen. You were compensated the next morning on your room charge for any...More
Know Ponca City for many years and returning on a regular basis due to family commitments, we were very suprised when we found no room at the regular inns and were left with no choice but the Quality Inn. The first alert should have been...More
1 Thank Patrick R
Response from QualityInnPoncaCity, Director of Sales at Quality HotelResponded October 17, 2014
Thank you so much for taking the time to answer this survey. We apologize that your stay was not up to your expectations.
Your feedback if very important to us. We have noted the items you mentioned. We want to let you know...More
I recently stayed at the Quality Hotel for a week after flying in for a family emergency. The staff is fantastic and simply amazing. They really care and do what is needed to satisfy guests. The reakfast is easily a 12 to 15 dollar value....More
Response from QualityInnPoncaCity, Director of Sales at Quality HotelResponded June 4, 2014
Thank you so much for taking time to relate your experience with us to Trip Advisor. We are so pleased that your stay was such a pleasant experience. It is our goal that every guest enjoys their stay to the same degree you did.
My husband and I stayed there for about 3 days, and there wasn't a day that went by where there wasn't an irritating issue from the blond working the front desk that's obviously on drugs, and couldn't finish a complete sentence to a housekeeping issue...More
1 Thank theflam
Response from QualityInnPoncaCity, Director of Sales at Quality HotelResponded January 29, 2014
Thank you so much for your review. I am so sorry your stay with us was an unpleasant experience. We make changes and address issues based on the feedback we receive from our guests. We have addressed your issues. We are also in the process...More
I want to take a few minutes to give a BIG Compliment to Cindy the breakfast lady. She is always nice and friendly. She keeps the food stocked and makes herself available if we need anything . When she is done with breakfast she goes...More
Thank brian n
Response from QualityInnPoncaCity, Director of Sales at Quality HotelResponded January 17, 2014
Thank you so much for your comments. Our breakfast personnel take great pleasure in making sure foods are available all during the breakfast period. We try to offer a great variety as well so everyone has something they enjoy. Will pass your comments on to...More
$64 - $126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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