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Fairfield Inn & Suites Ponca City

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Fairfield Inn & Suites Ponca City
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very friendly staff and great rates! Clean & comfy rooms with free hot breakfast!! Very pleased with our stay. 24 hour coffee available. We had several staff members ask how was our stay and constantly offering to accommodate us further if needed. As a consumer, we have gotten use to poor customer service. It has been refreshing to receive good... More 

Helpful?
Thank Pallici
PoncaCityFFI, Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them... More 

Arkansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

All the employees were very helpful and friendly; most eager to please. Property is getting run down. All the common areas show wear and tear. Hot tub was out of service. Only ice service was on first floor and one of the two machines was out of order. Bed was very comfortable. Room was small. Bathroom vanity is very small.... More 

Helpful?
Thank beachcruzer365
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishings were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new, in place, of the highest quality, and in perfect working order. I... More 

Gary
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time in Ponca City we stayed at the Fairfield Inn because it is usually clean and well prepared and because we were able to get a better rate from them than other motels of the same quality. The reservation process was easy as was the check in process. The room was very good, well equipped and... More 

Helpful?
Thank William G
PoncaCityFFI, Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue... More 

Mansfield, TX
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 30, 2016

We booked a king room. Spacious room and bath but very little counter space next to the sink. The room was well lit except no light over the sofa for reading. There was a light in the corner but it was useful only for the end of the sofa. There was a nice pullout desk which could be moved away... More 

Helpful?
Thank David S
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Ponca City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the multiple issues... More 

Lowry City, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2016

I found the room to be very nice, clean, and comfortable. The staff were always friendly and helpful. The housekeeping staff frequently asked if there was anything that they could do to be accommodating. The location was close to shopping. I definitely plan to stay there again next year.

Helpful?
Thank Norman B
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

United States
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2016

My wife and I stayed at this hotel for two nights; February 11th & 12th. I was impressed with the staff as they went out of their way to ensure that our stay was very pleasing. In particular, the housekeeping staff were friendly and always asked if there was anything they could do for us. I would stay at this... More 

Helpful?
Thank Medic30
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

We are so glad that you enjoyed your stay at the Fairfield Inn & Suites-Ponca City. Thank you for the positive comments about our staff! We have shared your comments with them. Please stay with us again. More 

Wichita, Kansas
Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

The hotel is very nice, breakfast is so convenient with good variety. Rooms are well eqiluiped for long or short stays. The hotel staff is the most accommodating and friendly as I have ever experienced. They have made special arrangements for my family members with disabilities and everyone was so professional and they showed true concern with how our stay... More 

Helpful?
Thank REF W
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Austin, Texas, United States
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 11, 2015

I am typically an IHG property customer, but they were significantly higher in price, so I booked right down form them at the Fairfield Inn for $40 less. The Fairfield was clean and updated. The staff very attentive. A way better value in this oil town than the Holiday Inn.

Helpful?
Thank James R
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them... More 

Midwest City, Oklahoma
2 reviews
5 of 5 stars Reviewed October 11, 2015

I am a Front Desk Manager at a local OKC hotel and the care I received at this hotel was magnificent Stephanie really did over exceed my expectations, she informed me where all the casino's was at even gave me a map of how to get to them and was very concern the next day if we found them. When... More 

Helpful?
Thank Mzsophia2015
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you so much for your review of our property, most especially our staff. I have shared your positive comments with my staff members and they all say thank you too. Please stay with us again on your return to Ponca City. More 

Bella Vista, Arkansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2015

This was a very clean, well planned facility. Everyone on staff with whom I interacted was knowledgable and extremely friendly. I felt I was staying in a place where my host truly cared about my comfort. The Fairfield Inn is well located for our needs. I was on a bus trip when I stayed at this facility; therefore, some of... More 

Helpful?
Thank Cheryl C
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Ponca City

Address: 3405 North 14th Street, Ponca City, OK 74601
Location: United States > Oklahoma > Ponca City
Price Range: $91 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ponca City 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Ponca City Hotel Ponca City
Fairfield Ponca City
Ponca City Fairfield Inn
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