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Excellent hotel! Beds were very comfortable and rooms were extremely clean. Great breakfast with our room. Pool is nice-nothing spectacular though. Nice modern feel to the hotel. Would book a reservation again when in OKC
I couldn’t give this hotel less than 5 stars because of the staff alone. Hands down, they were the nicest and most welcoming people anywhere we’ve stayed - including the front desk, the restaurant, and the bellhop. The hotel itself is lovely as well -...More
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 2 weeks ago
Thank youi for your kind words, we look forward to serving you again!
Nicely renovated hotel with friendly staff. Free parking and breakfast in restaurant was very good. Where the hotel falls short is on housekeeping and room quality. As other reviews have noted, the room AC did not work properly and the room was uncomfortably warm overnight....More
1 Thank ATL23
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 3 weeks ago
Dear valued customer,
Our sincere thanks for taking time to fill out the survey. We appreciate your kind words about the restaurant, staff and parking. Our heartfelt apologies where we missed the mark with guest room cleanliness and condition. We are all a new team...More
Spent three nights here on a business trip. Service was very good. Chris the evening attendant in the concierge lounge was excellent. He made the stay better. The bed was comfortable and the room was pretty quiet. I'll be staying here again.
I will admit when I drove up I was expecting a cool neighborhood - not a business park. Once I stepped in the lobby though I was glad I was there Kinna at the front desk was funny and professional, the Concierge lounge had a...More
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded March 18, 2018
Dear honored guest,
Thank you for your kind words about your recent stay, we appreciate your business.
We look forward to serving you again and we will certainly give a shout out to Kinna and Chris,
the concierge for their good works.
Response from WeTripping | Reviewed this property |
The hotel arranged transportation to the airport for our group, it was reasonably priced and very professional. You can obtain distance from the hotel to any other destination on line using apps such as google maps
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"Housekeeping comes early. If you are a late sleeper, but sure to let the front desk know and put out you DND..."