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Tower Hotel Oklahoma City

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Tower Hotel Oklahoma City
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Oklahoma City, Oklahoma
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is conveniently located on the NW Expressway which is a good jumping off spot to head anywhere in OKC. I spent three nights on a mini-vaca. The pol area is very pretty albeit a bit noisy due to location. You can bring your own shatterproof beverages or pop in into the bar to make purchases. I mostly had... More 

Helpful?
Thank Parker5819
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience. Hope that we see you again. More 

Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed 2 weeks ago

The so called coustmer service manger Anna spoke to me like I was an incompetent child and refused to check me in over $50 when my room had already been paid in full for. The wifi is $5 PER DAY PER DEVICE. The housekeeper didn't show up the first day and the bottoms of my feet turned black from walking... More 

Helpful?
Thank heatherleeann87
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been stationed in OKC for about 6 months. I chose the Tower Hotel due to location and cost. The lobby staff is first class! Attentive to every detail and request. Every issue was resolved within minutes! EVERY one of the staff was outgoing, personable, kind and extremely accommodating! The bar staff was fantastic, reception personnel in the lobby... More 

Helpful?
Thank hancoma
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience. I appreciate this and I will share it with the staff. The team works hard to satisfy all guests. More 

Charlotte, North Carolina
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel via hotwire. Was just looking for an expensive couple of rooms during cross country trip. Was horrified when I read the reviews so was expecting the worse. We were however pleasantly surprised. Check in was smooth. Lobby was spotless. Rooms were clean and comfortable. Elevators were a little slow, but thats fine. Property felt safe which is... More 

Helpful?
Thank RicoRicky
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us. We have a good staff that enjoys taking care of the guests. As you experienced, rooms are clean and comfortable. I am using your feedback as a positive training tool. Appreciate your choice of hotels. More 

Borger, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We loved the older decor of this hotel. I hope they keep it all. It dated but classy. The staff was friendly and helpful. The kids loved the indoor/outdoor pool. Our room was clean and tidy. There was no free WiFi but for the price I paid for our stay, I didn't mind a bit. We didn't try the restaurant.... More 

Helpful?
Thank Lbennett44
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for your feedback on your experience at the Tower Hotel OKC. We appreciate you choosing our hotel and look forward to servicing you again. I will share comments with the staff. Thanks. More 

Tulsa, Oklahoma
1 review
2 of 5 stars Reviewed June 23, 2016

We booked thru Hotwire and asked for a room that is handicap accessible. We were greeted by the nice staff we were told that the room was on the 4th floor. If there was a fire, I guess the people with walkers and wheelchairs would have to roll down to get out of the building we went to the room... More 

Helpful?
Thank mwdean2016
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

There was some activity this with groups in the hotel and folks enjoying summer travel. My apologies for perception of the visit. We strive hard to satisfy our guests and hope that we can have another opportunity. Please contact me personally and we will see about you visiting us again. Thanks. More 

Wamego, Kansas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 16, 2016 via mobile

I was excited for this stay based on how it looked on the Internet. However, upon arrival, it was clear this hotel was a wonderful place to stay... in the 80's and 90's. It doesn't appear to have been maintained at all. In our room, there were rocks and dirt on the floor, not to mention something unrecognizable in the... More 

Helpful?
Thank Reid B
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for staying with us and sharing your experience. Motivating team with your feedback, hope you will be able to come see us again. The public area and the swimming pool I hope you were able to enjoy while you were out of your guest room. Again thanks for choosing the Tower Hotel. More 

Lubbock, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

The hotel was very beautiful and my room was very nice and clean. I stayed two nights and the maid service was great. I had to ding them one star because the hot tub was out of service and I was not told at check in so I trucked all the way downstairs in my bathing suit for nothing.

Helpful?
Thank Kasaroo82
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Apologies for the hot tub, we are working the issue now. Appreciate the other kind words, I have shared them with the staff. Thanks, hope to see you again. More 

High Ridge, Missouri
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 12, 2016

We stayed at this hotel as a group for a softball tournament. We opened the door to a huge stain on the carpet, an opened bar of soap on the counter, stained chairs, and only 1 trash can in room without a liner. There was mold on the ceiling in the hallway from a sprinkler head, and water coming out... More 

Helpful?
Thank ruzickar
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us. Apologies for perceived shortcomings in service and product. Most teams seemed happy and used entire facilities. We enjoy the softball teams and hope they play well when they stay with us. Hope to see you again back at the Tower Hotel OKC. More 

Loganville, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed June 7, 2016 via mobile

After booking well in advance for our trip, we were canceled and refunded after a large group booked after we did. When asking the general manager Bill how this can happen, he got frustrated and very short. Asked for his coperate number and he said he didn't have it. How are you a GM of a hotel chain and you... More 

Helpful?
Thank Quess1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

My apologies for your perception of our conversation. I hope that we are able to have you stay with us in the future, please call and we can coordinate this. Our staff works hard to satisfy our guests and I know that you would enjoy your stay. If I can be of service feel free to call in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Tower Hotel Oklahoma City

Address: 3233 NW Expressway, Oklahoma City, OK 73112-4131 (Formerly Oklahoma City Marriott)
Location: United States > Oklahoma > Oklahoma City
Price Range: $70 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tower Hotel Oklahoma City 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Oklahoma City Marriott Hotel Oklahoma City
Marriott Oklahoma City
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