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Sheraton Oklahoma City Downtown Hotel

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Sheraton Oklahoma City Downtown Hotel
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632 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Tulsa, Oklahoma
Reviewed January 5, 2015

The room was clean and comfortable. We checked in NYE and though there was a line, they had plenty of staff available and check-in was quick. Great location to go to Bricktown quickly. There was a convenient parking garage across the street that was cheaper than hotel parking.

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Helpful?
Thank Karen K
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for staying with us on NYE and giving a great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

San Francisco, California
Reviewed December 27, 2014 via mobile

I have now stayed in the Sheraton OKC 4 nights a week, every week for the last 3-1/2 months. I find the Sheraton to be an above average business hotel, and would not hesitate to recommend it. The location is unbeatable, midway between the downtown business district and Bricktown, with great access to my office in the day and restaurants...

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Helpful?
Thank Robert D
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Your patronage is greatly appreciated. We hope to welcome you back to our hotel very soon! Sincerely, Rafael A. Carmona Director of Rooms Operations

Reviewed December 18, 2014

Me and my daughter recently stayed here. She was in town for a interview and the company put us up at this Hotel. Was very nice! Not really use to staying at locations like this so it was a very pleasant stay but for two things. We were put on the 9th floor in a room adjacent to the elevator....

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1Thank Ray F
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete a review of our hotel! Our newly renovated parking garage will be available to all our guests in February 2015. Please accept my most sincere apology for the discomfort caused by having a room near the elevator. We hope to see you again very soon. Sincerely, Rafael A. Carmona Director...

Seminole, Oklahoma, United States
Reviewed December 9, 2014

Hotel staff pleasant, room ok, location great! BEWARE!!!!! READ fine print when utilizing valet service, they ARE NOT responsible for personal items left in your car while in "THEIR" possession! I should be thankful that the hundreds of dollars worth of Christmas gifts I had bought for my family was not stolen from the back of the vehicle I suppose......

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3Thank Carole M
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Toronto, Canada
Reviewed November 21, 2014

From the minute you walk in the door to the time you leave, the staff here are making sure your stay is an enjoyable one. Located opposite Cox Convention Centre, close to the Brickworks, 6 blocks from the bombing memorial. 2 Blocks from the Devon Tower. It's about $30 for a cab ride in from the airport. Beds are incredibly...

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Helpful?
Thank Jayne B
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Xisplayer2013, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Thank you for staying with us. Best, Gregg Pearson General Manager

texas
Reviewed November 20, 2014

Had to stop in OKC for a quick visit to the University of Oklahoma campus. called ahead and was given preferential treatment which was nice. arrived to find that they had actually started redoing the hotel. many of the specifics of the hotel had been changed. first and foremost, the service is still very good. even when they are super...

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Thank shark4rk
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear shark4rk, Welcome back! We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Gregg Pearson...

Heavener, Oklahoma, United States
Reviewed November 3, 2014

Parking/valet is a pain, but that is standard for each Bricktown hotel. You have a couple of parking options in addition to valet (which can take a bit of time). Loved the atmosphere and our room was very clean and comfy. Stayed one night in route to an OU game the next day.

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Thank Nikki C
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Nikki C, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Gregg Pearson General Manager

Reviewed November 3, 2014 via mobile

This hotel is located directly across the street from where the thunder play. It is also just a few blocks from the restaurants and attractions in Bricktown. I have stayed at this hotel 15-20 times in the past few years. The rooms have been renovated and the club floor has as well. If you have gold status you have a...

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Thank Bobby212345
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Bobby212345, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. I appreciate your feedback regarding our pool and I have taken note. Thank you for taking the time to share your review. Best, Gregg Pearson General Manager

Golden
Reviewed October 29, 2014

This is a pretty standard business traveler hotel. Nothing special about the place. Valet parking is very expensive, the valets are not very responsive and it takes a long time to get your car. Phone staff not very friendly, when calling to order room service I felt like I was bugging the woman on the phone. On the flip side,...

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Helpful?
1Thank Jeff M
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Jeff M, We’re happy to hear from you, and glad to know we are your hotel of choice in the area. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to your next...

Wichita, Kansas
Reviewed October 28, 2014

We stayed for conferences over the weekend of October 24-26, 2014. The room was okay, we were on the 13th floor with access to club level. Room had 1 queen bed and a full I think. I only know it made for a tight fit come bedtime. There was no refrigerator or microwave. The bathroom was so small, after my...

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3Thank SmallTownKs
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Heather B, I'm so sorry for your experience at our hotel; this certainly is not indicative of our norm. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. I...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Sheraton Oklahoma City Downtown Hotel. When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 

Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: 1 N Broadway, Oklahoma City, OK 73102-9212
Location: United States > Oklahoma > Oklahoma City
Price Range: $131 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Oklahoma City Downtown Hotel 4*
Number of rooms: 385
Reservation Options:
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#6 Luxury Hotel in Oklahoma City
#28 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Oklahoma City Downtown Hotel staff and other travelers.
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Questions? Get answers from Sheraton Oklahoma City Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“much better hotels in OKC for the Money”
 of 5 bubbles MYOLDGLORY, 1 week ago | Read review
“most of the rooms face E or W and each has advantages - we like the W because of the Oklahoma sunsets and the view of the Devon Tower”
 of 5 bubbles 28BH, Feb 13, 2017 | Read review
“All rooms were clean but maybe ask for newer sections because of noise?”
 of 5 bubbles sbri09, Feb 5, 2017 | Read review
“Recommend the 14th floor - great view of fantastic sunrise but still quiet”
 of 5 bubbles MiltonMom2017, Jan 26, 2017 | Read review
“earn SPG Platinum and they give you a great upgrade at this hotel.”
 of 5 bubbles michaelmR2784DF, Jan 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question