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Crowne Plaza Oklahoma City

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Crowne Plaza Oklahoma City
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267 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Fort Smith, Arkansas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We always try to find something positive about hotels we stay in. This one had a decent pool I enjoyed. Beyond that, the building is old and run down. We actually stayed in two separate rooms over two nights. First room (#103) was just off the pool area near an entrance gate. There was so much noise from that gate... More 

Helpful?
Thank Ny C
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Ny C, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, ShiAnne Ball Rooms Division... More 

Peoria, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here during our anniversay vacation going to new mexico the 1st time we stayed it was nice so we decided to stay again on our way back. We booked thru expedia and once we got to our room the air didn't work so I called down to the front desk and the young man sent maintenance up. The... More 

Helpful?
Thank Clarissa H
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Clarissa H., Thank you for your feedback. I want to personally apologize for not being there when you needed to speak with me. I am happy that David and Natalie we able to take care of this situation for you and again I apologize. I hope you come back to stay with us again soon and hopefully by then we... More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean hotel and rooms. Don't get adjoining rooms unless you want to hear your neighbors tv and conversations. The adjoining doors are too thin and right next to the tv. Hopefully the bar gets its full liquor license as it was on hold. Otherwise a good value.

Helpful?
Thank dinotx
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Dinotx, Thank you so much for your feedback of our hotel. I am very sorry you had some noise trouble with an adjoining room. Thank you for letting us know. We hope we can improve this issue and that you will give us another try in the future. Thank you, Sincerely, ShiAnne B. Rooms Division Manager More 

Roswell, Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Arrived and they were unable to find reservation. Then regardless of being a rewards member was treated horrible. Unprofessional from the desk. After finally checking in room was hot..lobby was hot.. room was up to crown Plaza standards.. keurig.in room. That was the only thing. They really need a new ac.system.

Helpful?
Thank Marie V
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Marie V, First off I would like to apologize for your check-in experience, this is NOT the standards we teach nor want to be remembered by, we want all of our guests to be treated with the up most respect. This is not the first impression we want to happen and I am so sorry that it happened to you.... More 

texas
Level Contributor
249 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 3 weeks ago

so I was here in OKC for a quick visit and I chose to get this place using an app on my phone. so I arrived late and had to check in. there was a slight confusion about my registration. after a few minutes, they settled it in. they found my IC number and away I went. went up to... More 

Helpful?
Thank shark4rk
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

shark4rk, Thank you for your feedback. We really appreciate you taking the time to give us some great input. We are glad that you enjoyed your stay for the most part and want you to know we will be going through some updates really soon and hope the next time you visit we can WOW you! Thank you, ShiAnne B.... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked this hotel last minute for a getaway night. Check in was easy, the staff was friendly, and the A/C actually worked. However, the room we were assigned badly needed maintenance. After using the sink, the stopper would not open. I had to go under the sink and repair the plug so it would drain. Just before we checked... More 

Helpful?
Thank John H
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

John H, Thank you for your feedback we really appreciate you taking the time to voice your concerns. First off I would like to apologize for the condition your room was in and for you having to fix your own sink, that is unacceptable and I do apologize for you having to go through that. Secondly we are happy to... More 

East Greenville, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff at this hotel is fabulous. It is an older hotel, but they are updating and upgrading currently. Nice pool, the food and service at the bar/restaurant is great, and there are two washers and dryers available if needed. Only certain rooms have refrigerators, but if you contact them directly prior to your stay they can move one into... More 

Helpful?
Thank stacic2006
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Stacic2006, Thank you so much for your very kind words and we appreciate your understanding while we go through our much needed updates. I'm so happy you enjoyed all aspects of the hotel and we hope to see you again soon! Sincerely, ShiAnne B. Rooms Division Manager More 

Faringdon
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked this hotel last minute as a two day stop between a long road trip. Check in was a bit of a long wait but there was only one person who was in dealing with check in. Chris on front desk is attentive and extremely helpful and an asset to the hotel. Front facing the hotel is modern and... More 

Helpful?
Thank Beverley C
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you so much for your feedback Beverley C. We are very happy you enjoyed your stay with us here at the Crowne Plaza, Oklahoma City. We are happy our team made it a pleasant experience for you even if you had to wait a short while at check in. We sure do appreciate patient people. Just to let you... More 

1 review
1 of 5 stars Reviewed July 24, 2016 via mobile

I booked at the Crown Plaza Hotel in Oklahoma City OK. When enter our room (426) it was "Hot" (85 degree) we adjusted the temp to make the room cooler. We left to tour the property. We return to the room 30 minutes later to find that the temperature had not moved. I immediately notified the front desk I was... More 

Helpful?
Thank Jamil W
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Jamil W, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the HVAC issues. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. We are well aware of... More 

Duncan
2 reviews
1 of 5 stars Reviewed July 8, 2016

We had a four-night reservation at this facility. Upon check in the AC would not cool below 74. Reported it to guest services, left for dinner and still not cooling upon return. Reported again but still had to purchase a fan in order to sleep. Two of those four nights, we were locked out of our room as our room... More 

Helpful?
Thank Ronda B
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Good Afternoon, Thank you for taking the time to write this review. I am so very sorry to hear about your less than pleasant stay with us here at the Crowne Plaza Oklahoma City. This is not what we like to hear from our guests. We take pride in treating each guest like this is there home away from home... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 

Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5410
Location: United States > Oklahoma > Oklahoma City
Price Range: $81 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
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