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Crowne Plaza Oklahoma City

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2945 NW Expressway, Oklahoma City, OK 73112-5463
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258 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Duncan
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We had a four-night reservation at this facility. Upon check in the AC would not cool below 74. Reported it to guest services, left for dinner and still not cooling upon return. Reported again but still had to purchase a fan in order to sleep. Two of those four nights, we were locked out of our room as our room... More 

Helpful?
Thank Ronda B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

When I say hotel staff I mean the one staff member that I had the pleasure of dealing with my entire stay. Gary at the front desk is the most amazing guest service expert I have ever met!!! From the time he answered the phone and asked how he could be of a exceptional service, and his service was exceptional.... More 

Helpful?
1 Thank tonytravelman
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Older hotel could use some updating. The meeting rooms were nice. I had a room next to the elevators, vending machines and ice machines so I heard a knocking noise all night. Overall a decent stay but I prefer Holiday Inn.

Helpful?
Thank Peyton2015
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you for your comments, We are so sorry to hear about the not so pleasant knocking of elevators and ice machines that kept you from getting a good night sleep with us. We hope you give us another try in the future and we promise to excel your expectations! Thank you so much! ShiAnne B. Rooms Division Manager More 

Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Started staying here about every 2 weeks in march of this year ... I come to OKC for work a lot and I've stayed at a few other places to check out the competition. .. the staff is very friendly, the rooms are clean and comfy, and it's got everything I need to feel at home... I'll keep coming back... More 

Helpful?
Thank Todd B
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you so much for your feedback, we are so happy that you choose us here at the Crowne Plaza OKC for your home away from hope and we will continue to welcome you back every single stay with us! Thank you so very much! ShiAnne B More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

We've stayed here two times now. The only issue was lots of kids in town due to softball tourneys, etc.--Because of this, lots of kids in pool, no dry towels, etc. Not a bad thing, just an observation. Cleaning staff was very accommodating and helped when we needed items in our room!

Helpful?
Thank Janelle G
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you so much for your feedback, we do apologize for any occurrences with other guests you may have encountered during your stay with us. We hope you continue to use our hotel as your home away from home in the future. Thank you so much, ShiAnne B More 

Edmond, Oklahoma
1 review
1 of 5 stars Reviewed 4 weeks ago

Staff are very friendly but this place is just awful. Motel 6 would be a 5 star compared to this. The restaurant and room service close at10:00 pm, website says 24 hour room service. Nothing except junk food for late arrivals. Decor is early 60's though carpet is newer. Drapes falling off hooks. Ordered carrots instead of fries with sandwich... More 

Helpful?
Thank madukes830
ShiAnne B, Manager at Crowne Plaza Oklahoma City, responded to this review

Madukes830, We are very sorry to hear about your less than satisfactory stay with us here at the Crowne Plaza OKC. We are very sorry about the menu items and are working hard to make the kitchen, restaurant and bar more enjoyable for you as well as all our other guests. Thank you so much for your feedback, and we... More 

Riyadh, Saudi Arabia
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 11, 2016

Nicely located hotel with large rooms and comfortable beds. Breakfast was good but limited varieties. Free parking and free wifi with the room rate. Service was good and room service was a bit slow and closes at 11:00.

Helpful?
Thank AduFaisal
ShiAnne B, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Thank you for your fantastic feedback. We pride ourselves in maintaining the highest quality of hospitality for every guest that walks in the door and we are so happy you enjoyed our stay with us. Thank you so much! ShiAnne B More 

Texas Gulf Coast, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 1, 2016

The room was fine. However, at the time, the bar and restaurant were open. I had a salad from there and was SICK by the time I got home that evening. I ate only at that restaurant. Other than this, bthe hotel is fine.

Helpful?
Thank jacobsjkm1
IHGService, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear jacobsjkm1, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the room accommodations. Our hotel is very proud of its level of service, cleanliness and quality of products. Your feedback regarding the dining experience was very troubling and will certainly be looked into. I apologize for any inconvenience... More 

Tulsa, OK
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2016

Centrally located...easy access to major highways and main streets. Clean room, heavenly bed, Keurig coffeemaker in room (bring extra Keurig pods with you..only provided 2), Quiet room. Many restaurants close by. Great value.

Helpful?
Thank Nancy R
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello Nancy R, Thank you from the staff here at the Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. It is wonderful to know that... More 

Nashville, Tennessee
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 14, 2016 via mobile

We were delighted to get to stay in a Crowne Plaza with reasonable rates. This was a tired older property. Out toilet looked like it had not been cleaned properly, but we were told it was scratches. I wondered if some bleach would have helped the appearance. We are in the restaurant for dinner, which I would not recommend. Everything... More 

Helpful?
Thank Cgb415
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello Cgb415, Thank you for providing feedback in regards to your most recent stay at the Crowne Plaza. I appreciate you detailing the problems you encountered and I hope that you will accept my personal apology for the shortcomings you experienced while you were our guest and the inability to accommodate you. I would like to thank you for taking... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 

Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Location: United States > Oklahoma > Oklahoma City
Price Range: $95 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
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