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Courtyard Oklahoma City Downtown

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Courtyard Oklahoma City Downtown
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Oklahoma City Downtown
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Showing 318: English reviews
wichita falls, texas
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 21, 2015 via mobile

We stay about 50 nights a year in hotels.Most are Hilton properties, but stayed here for a concert next door. The good was a very clean room, nicely done with a very comfortable bed. It was nice to be able to walk from the concert back to our hotel. While the price was full rack that night, it is a... More 

Helpful?
Thank wffood
OKCHotelManager, Guest Relations Manager at Courtyard Oklahoma City Downtown, responded to this review

Dear wffood, Thank you for taking the time to share your feedback with us regarding your recent stay. We agree that our location can't be beat if you're in town to attend an event at the Cheasapeake Energy Arena. If you're looking for cheaper parking options, we do have self-parking available for $14/day with unlimited in-and-out access to our garage.... More 

Dallas, TX
Level Contributor
73 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed May 9, 2015

I just came back from a business trip in OK City and stayed at this property. I asked for a wake-up call and they never put it down -- thank goodness I set my phone. I asked why the rate was so high and the front desk clerk was not friendly. My colleague got the same treatment when he asked... More 

Helpful?
Thank World_Hiker_Dallas
OKCHotelManager, Guest Relations Manager at Courtyard Oklahoma City Downtown, responded to this review

Dear World_Hiker_Dallas, Thank you for staying with us at the Courtyard by Marriott Downtown. I would like to apologize for not meeting your expectations during your stay. We do value your feedback and we have addressed your concerns with our guest services team. Thank you for your business and we hope to better serve you next time. Warmest regards, Courtyard... More 

Blair, Oklahoma, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 1, 2015 via mobile

Staff was rude for telephone reservation. I really wanted a room within walking distance for an event we were to attend, so I decided to go ahead with the reservation. We arrived just after midnight. I had called ahead to ensure this was not a problem. When we arrived we were told that since their valet was gone, we would... More 

Helpful?
3 Thank Deanna B
OKCHotelManager, Guest Relations Manager at Courtyard Oklahoma City Downtown, responded to this review

Dear Guest Deanna B, Thank you for staying at the Courtyard by Marriott Downtown. I would like to apologize for not meeting your expectations during your arrival and the cleanliness of your room during your stay. Your comments have been shared with the guest services team to correct the level of service you experienced. Please contact the Guest Services Manager,... More 

Fort Worth, Texas
Level Contributor
285 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed April 24, 2015

I stayed here recently for business, and having most recently stayed at the Ambassador and before that at the Skirvin, it's hard not to have a downward bias here, so I'm writing this for what I would expect from a mid-brand hotel. For those working downtown or at a convention or going to see the OKC Memorial, it's a convenient... More 

Helpful?
2 Thank R W
OKCHotelManager, Guest Relations Manager at Courtyard Oklahoma City Downtown, responded to this review

Dear Guest RW, Thank you for choosing to stay at the Courtyard by Marriott Downtown. I am glad to hear that you had a good experience with our front desk team. Our goal is to provide an exceptional guest experience. We have communicated the details of your stay with our housekeeping team and we are reviewing our process to ensure... More 

Norman, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 13, 2015

Hotel generally seems rundown and needs paint, new carpet and upkeep. Service was perfunctory but okay. Worst of all was the fact that the bed still had the sheets on it from the previous guests. Hair covered the sheets and pillows. We almost left at that point but hotel changed sheets and refreshed the room. Definitely not worth the price.... More 

Helpful?
1 Thank rjstone208
OKCHotelManager, Guest Relations Manager at Courtyard Oklahoma City Downtown, responded to this review

Dear Guest rjstone208, Thank you for choosing to stay at the Courtyard by Marriott Downtown. I would like to apologize for not meeting your expectations during your stay with us. We do value your business and our goal is to provide a high level of service. We have addressed your concerns with the appropriate departments to better our service. Thank... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 12, 2015

No matter where you stay in Oklahoma City, do yourself a favor, and have a drink and/or dinner at the Couryard Downtown. Jenner is the best bartender and waiter I have ever had the pleasure of being served by. This guy can make drinks a mile a minute during busy hours, while maintaining personal and meaningful relationships with tens of... More 

Helpful?
1 Thank evad3257
Jacksonville, Florida
Level Contributor
173 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 28, 2015

A late afternoon tornado alert disrupted the routine but the hotel staff handled the emergency with great professionalism. From moving guests to the safety of stairwells to manning the crowded dining area, the crew was busy but never overwhelmed. They should be commended. Pros: Hotel had an exceptional location: next door to the Arena, across the street from the convention... More 

Helpful?
1 Thank Lapster2011
Kansas City
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 28, 2015

The staff were very helpful and friendly at check in and check out. They also were very helpful with the problems that we had on the lobby computer. It is right next door to a McDonalds, which was really handy since there was an ice storm and we didn't want to go far. The rooms have been recently updated and... More 

Helpful?
Thank Ljsjayhawk
Prairie Village, Kansas
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed March 26, 2015

My wife and I took my son and daughter to a Wednesday night Thunder game and stayed at the Courtyard for two nights in March. From the beginning, we were impressed by the courteous attention from the staff. From requesting more coffee, to the wait staff at the lounge, service was excellent and friendly. I had car trouble and one... More 

Helpful?
Thank John S
Quinton, Oklahoma
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 24, 2015

went to okc on a thursday night. Took the kids and husband. Great location. Excellent staff. Ok pool area. Spa seemed to have had some mold in it. Nice breakfast. Spacious room. Courtyard area was nice. Walking distance to anything in bricktown. Would stay again.

Helpful?
Thank Kolby E
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Oklahoma City Downtown

Address: 2 W Reno Ave, Oklahoma City, OK 73102-2415
Location: United States > Oklahoma > Oklahoma City
Price Range: $144 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oklahoma City Downtown 3*
Number of rooms: 225
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Also Known As:
Courtyard By Marriott Oklahoma City Downtown Hotel Oklahoma City
Oklahoma City Marriott
Oklahoma City Courtyard
Hotel Style:
#20 Romantic Hotel in Oklahoma City
#34 Business Hotel in Oklahoma City
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