We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Oklahoma City South/Crossroads Mall

Hotel website
Hotel deals
Hotel packages
1111 East I-240 Service Road, Oklahoma City, OK 73149
Special Offer
Mobile Check-In
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Oklahoma City South\/Crossroads Mall
View Map
Add Photo Write a Review

95 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Wylie, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Will surely recommend this property Front desk staff was professional. And check in was smooth.Breakfast was nice and the staff. They were helpful with any assistance needed . Room was well cleaned. Thanks

Review collected in partnership with this hotel

Helpful?
Thank ansuade
Canton, Ohio
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for one night and everything was..okay. The rooms desperately need updated. But, outdated and dirty are two different things..and our room was nice and clean. Our shower had one of those removable shower heads and it was REALLY short. I'm 5'5 and it was about my same height...my husband is 6'4 and he wasn't too thrilled with the... More 

Helpful?
Thank DjLilly
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear DjLilly, Thank you for taking the time out of your busy day to complete a review for us! We really appreciate you. Your feedback has been noted and shared with the appropriate departments so we can improve our service delivery. Thank you! Mike Brunger General Manager More 

Seattle, Washington
1 review
5 of 5 stars Reviewed 6 days ago NEW

Clean, Courteous and Helpful. Staff is genuinely inerested in making my stay exeptional. No issues and I will be back soon. Breakfast had many options and choices and I used the dial in dining service one evening while doing work at business desk in room. It was good to and timely.

Review collected in partnership with this hotel

Helpful?
Thank edwardmJ2790DL
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear edwardmJ2790DL, We truly appreciate you taking the time to complete a review as well as choosing to stay with us. You have so many options and you chose us. I am looking forward to sharing your kind words at our next morning meeting- the staff loves great feedback such as yours!! Best Regards, Mike Brunger General Manager More 

Houston, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Room needs deodorizer or something that will give fresh smell . Breakfast food not so great.. Water has very strong chlorine .. Love the room set up .. Love the location.. We are considering to stay in this hotel regularly.. Love the amenities..

Review collected in partnership with this hotel

Helpful?
Thank adelfaj
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear adelfaj, Thank you for choosing to stay with us during your recent trip through OKC. I hope your stay was comfortable and productive. I will certainly address the items you mentioned in your review. I appreciate your feedback. Mike Brunger General Manager More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

Facility was very clean and up to date. Everything worked well. Staff very pleasant and professional. Mike the General Manager asked me several times if there was anything he could do for me. Overall a great stay.

Review collected in partnership with this hotel

Helpful?
Thank bob_kayuha
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Mr. Kayuha, Thank you for your kind words. It was such a pleasure having you here as our guest. Please come again soon! Best Regards, Mike Brunger General Manager More 

Greenville, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

I could not have ask for better customer service. While everyone was top notch, one employee that truly made me feel at home was Tony. For 3 weeks he engaged in conversation every morning and was always quick to offer support. It will be that type of customer service that will bring me back to your hotel! Tony is a... More 

Review collected in partnership with this hotel

Helpful?
Thank jzorn1051
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear jzorn1051, Thank you so much for staying with us and sharing your experience with our future guests! I do agree, Tony is awesome! I will be sure to share your comments with him and my entire team. We hope to see you again very soon. Thank you so much! Mike Brunger General Manager More 

Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I can't even begin to list all of the positive things about the hotel. First, I was greeted at the door by Pam. I was traveling with my elderly mother, and Pam went above and beyond to accommodate us. As it was a Friday evening, she recommended the Texas Roadhouse across the parking lot for dinner--and even made us dinner... More 

Helpful?
Thank MYTACOTX
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear MYTACOTX, Thank you so much for your kind words. Pam is a gem and I will be sure to share this with her. We look forward to your return. Best Regards, Mike Brunger General Manager More 

Tewksbury, MA
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Extremely friendly staff, quiet and comfortable, great breakfast, clean and attractive. The Internet service was good and the kitchen area is adequately stocked. The negative is that there is nothing around that location, other than the Texas Roadhouse next door. The Crossroads Mall is closed.

Review collected in partnership with this hotel

Helpful?
Thank bmicmcd
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear bmicmcd, We really appreciate you taking the time to write a review. Thank you for staying with us. We hope you chose to stay with us again when you return to OKC! Please stop by the front desk to see what OKC has to offer. Thank you! Mike Brunger General Manager More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed January 5, 2016

I stayed at this hotel and was very Impressed and amazed with the way he hotel looked and I was treated! It was beautiful and the rooms are equipped with everything me and my children needed! It was very convenient and fun for the kids! Would recommend this to anyone!!!!!

Review collected in partnership with this hotel

Helpful?
Thank j0yhill
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Joyhill, Thank you for your kind words and for choosing to stay with us. I am so glad you and your children enjoyed the stay. We look forward to your return. Take care! Mike Brunger General Manager More 

Toledo, Ohio
1 review
3 of 5 stars Reviewed January 4, 2016

The one bedroom suite was somewhat dated in furnishings.... bed spread had dried food on it and perfume was strong on the bed cover..... overall the suite was clean......don't understand why front desk personnel would place you in a room on the noisy expressway side when the hotel was minimally occupied... road noise on the west side of the building... More 

Review collected in partnership with this hotel

Helpful?
Thank bob k
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Bob K, Thank you so much for staying with us! I really appreciate you taking the time to write a review regarding your stay. I am very sorry about the noise you heard from the expressway I do understand how that could be very frustrating. We will certainly take a closer look at how we could better place our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (9)
Viewed
Bathroom (1)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Oklahoma City
5.1 mi away
Homewood Suites by Hilton Oklahoma City-Bricktown
0.1 mi away
Fairfield Inn Oklahoma City South/Crossroads
Fairfield Inn Oklahoma City Sout...
#83 of 147 in Oklahoma City
4.0 of 5 stars 61 reviews
5.0 mi away
Residence Inn Oklahoma City Downtown / Bricktown
Residence Inn Oklahoma City Down...
#24 of 147 in Oklahoma City
4.5 of 5 stars 250 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Holiday Inn Express & Suites Oklahoma City Mid - Airport Area
Holiday Inn Express & Suites Okl...
#1 of 147 in Oklahoma City
5.0 of 5 stars 39 reviews
15.6 mi away
Staybridge Suites Oklahoma City - Quail Springs
Staybridge Suites Oklahoma City ...
#15 of 147 in Oklahoma City
4.5 of 5 stars 127 reviews
2.7 mi away
BEST WESTERN PLUS Greentree Inn & Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#